the two sources contain the same employee with different employee number
hence, two identities are created.
Now, I add a new column to one source (source1), let’s say, employee_number_from_auther_source, and make it searchable, hence, I configured it as correlation key in another source (source2)
I expect all the accounts in source2 moving to the source1 because source2 correlated to the identity created by source1, but it does not happen.
The second identity profile is needed, which is used to create identities. but there are some users in both of the two sources, the higher priority identity profile should take control.
I understood that. The issue is both the identity profile should create identities. there are some users from the two sources are the same users, I added a new column trying to get them correlated.
Since the employee number is different in 2 sources for same user, it didnt correlate. Do you have any other unique attribute to add one more correlation config.
I added a column in the source1 and added in the first identity profile and made it searchable, which is used as correlation key in the source2 correlation configuration
As mentioned by @vkashathere delete the second Identity Profile and recreate it after aggregating the second source.
If you have already set up the mappings, you can take a back up of the same as json using VS Code and once 2nd Identity Profile is recreated, update it’s mappings using the backed up json.
So, if the Id of the account, or the “name” field is the same for booth identities they are going to be correlated.
If somehow the identity was created before you did the correlation logic, you need to reset the sources so it can re-make the correlation.
If you want identities to be correlated you first need to have IdentityProfile 1 Created with the identities.
Them you create IdentityProfile2 and aggregated it.
you agree that if a correlation is not in place and you dont have any identities on the environment, booth source will create identities? So for correlation to take place , the identity must already exist when you run the “second” source aggregation. that way it will try to correlate using the identity name, correlation rule , if noon work it will create the identity .
Thanks, Ivan for prompt response. Let’s take one step back, now I have two identities (which should be the same user, therefore should be one identity), and I have an identity attribute (can be used as correlation key), can the two identities be linked into one identity?