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Hi,
we are setting up a new application (salesforce OOTB), and following the Sailpoint documentation about the connector, but I there’s some detail information missing in my opinion.
We were able to do account aggregation but still not able to do a request account from identityIQ to Salesforce, having related to create an identity from Sailpoint to IdentityIQ it doesn’t work.
There any body having a step-by-step guide for me to check what I’am missing or is wrong.
I can tell you that integration with Salesforce is not simple and not something you can just write a quick doc about. The OOTB connector is not much more than a framework around the REST connector, and as such you need to be educated about the native REST interface to Salesforce as well as understand the documentation of the SailPoint connector. I did this integration with 7 different Salesforce tenants for a client, about 2 years ago. I did have to write code, rules for provisioning policies, rules to reconfigure the roles when changing tenant signatures, etc. It’s a beast. When I did that client it had 3 different group object types, you will need to manage those. You will also have to reverse tokenize and forward tokenize for each of your environments.
I already was able to create an account on salesforce, I’m now working on “Update/Delete” but I can’t get it working, I defined a Provisioning Policy and Form but it doesn’t work.