Certifications are not visible in Certification page - Error while opening Certification URL - An unexpected error occurred: The server response could not be evaluated

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Which IIQ version are you inquiring about?

8.3p2

Please share any images or screenshots, if relevant.

error - Caused by: javax.servlet.ServletException: java.lang.NullPointerException: Cannot invoke “sailpoint.object.CertificationDefinition.getTags()” because the return value of “sailpoint.object.CertificationGroup.getDefinition()” is null

2

In reference to the headline of this post, there have been a similar issue where certifications were not visible on the certifications UI page, despite being available in debug mode. This happened in a non-production environment. After deleting some test certifications from debug, the certification list reappeared on the UI

3

I’ve this issue before but different certifications. One of the certifications in the system is nulling out with getDefinition and it causing the rest to break. If this is lower environment, clear out the certifications. If this is production, I queried all certificationGroups and checked getDefinition() until the null one was there and removed it from production.