Which IIQ version are you inquiring about?
8.4
Share all details about your problem, including any error messages you may have received.
For our scheduled campaigns I want to exclude weekends so that only “business days” count against reviewers.
8.4
For our scheduled campaigns I want to exclude weekends so that only “business days” count against reviewers.
Hi @LCaulder2,
Please check this thread in community and see if it helps
Not everyone has access to Compass so I’m just posting here the content of your suggestion @vinnysail :
One sweet option could be to schedule the “Check expired work items” task to not run during weekends in order to stop reminder and escalations on weekends.
Another way could be to alter wakeUpdate of the workitem in such a way so that it falls always within weekdays/business days. There is one object type called “Timeperiod” within which you can configure holidays/ weekends etc, through Global Settings-> Time Period. Then you can have a custom task to run daily which will check all pending workitems whether wakeupdate is falling in weekends or not. if it is a weekend, add two more days to the wakeupdate and save the workitem.
Credits goes also to @kalyankumar_saha which I am not able to tag here.
Thanks. We’ll see if this works.