Certification Error: Item was revoked but has not been removed

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Version 8.4

Hello everyone,

I would like to ask for your guidance regarding an issue I’m facing with the error “Item was revoked but has not been removed.”

In this case I create a new certification and tried to revoke Asset Viewer and Incident User, for some reason it shows only Asset Viewer on error, and sometimes it will show both

image
image632×372 9.36 KB

when using a Web Service connector, I encounter this error — even though my Before Operation rule and Get Object rule do not show any issues.

even the entitlement on my account it deleted also.

image

Could you please advise what I need to adjust or fix to prevent this error from occurring?

Thank you in advance for your help.

2

Did you run the aggregation task for the application?? If the aggregation is not completed within the revocation period and outside of the certification period, you will see this message

You can verify what you have set for this scan interval by going to the Configuration->System Configuration and seeing what is set for remediationScanInterval .

You can go through below link, to check more on this message"https://community.sailpoint.com/t5/IdentityIQ-Forum/IIQ-certification-question-around-Item-was-revoked-but-has-not/m-p/243663"

3

Hi @naveenkumar3 , Thank you for your answer, I tried to do aggregation task, but still can not make this warning disappear, but the data is gone already regarding api calling to delete the data success

4

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.