Can the Access Request Reviewer Email Template Include Job Titles?

[davidkirchhoff]

In the Access Request Reviewer email template, is there a way to insert the requesters job title and the job title of the requestedForIdentityName ? I reviewed the available variables, and do not see anything related to pulling an identities job title.

${requesterName} has requested the ${requestedObjectName} role entitlement access profile for ${requestedForIdentityName}.

[liamkokeeffe (Liam OKeeffe)]

Hi David,

Outside of using workflows to send the email, I don’t believe there is a way to retrieve the requester or requested user’s job title through this template. You can retrieve the reviewers job title using the info below, but don think this satisfies your use case here.

The Access Request Reviewer is a version 1 template so can include the following global variables.

The user object will contain the reviewer’s identity attributes. You can reference ${user.jobTitle} to get their job title (you may need to substitute ‘jobTitle’ with whatever the technical name of your Job Title identity attribute is).

Thanks,

Liam

[davidkirchhoff]

Thanks for looking into this, Liam. I’ll have to think of another way to accomplish this then.

[Yathish (yathish Ponnana)]

If job title is an Identity Attribute you can include that in the email template. using something like this ${identity.title} but this only gives the requestedForIdentityName’s job title not the requester’s.

[agutschow (Alicia Gutschow)]

@davidkirchhoff

ng into this, Liam. I’ll have to thi

If you are looking for a non-email option, you may look at what data will be available once this change is released: Enhancement: Approval Details!