Can SalesForce Marketing cloud be Onboarded to IdentityNow?

If anyone is familiar with Salesforce Marketing cloud or tried to Onboard to IdentiyNow . The application has SOAP API that can be used to list all users but I did not find anything specific for user management .

I see there is something in Development to be shipped in future as SFMC connector but I guess it is not likely to happen due to the same limitation .

If anyone has onboarded SFMC please let me know if any specific approach was taken.

1 Like

Hi Anurag,

Check if there are using any of the managed systems:-

Supported Managed Systems

Regards
Arjun

Hey @anuragbong,

I am not familiar with this application myself, but I did some searching and stumbled upon this article: How to Create Users via API in Marketing Cloud | Slalom Technology. It looks like it is possible to create/update users vis the API, so this should be able to be translated into a Web Services connector in ISC. Maybe use this as a guide to figure out the correct endpoints/payload in Postman then transition to an ISC Web Services connector.

Thank you,

  • Zach

Hello Zach

your approach did get me a way ahead and I was able to successfully connect to a Salesforce Marketing cloud instance web services SaaS and do a successful test connection operation.

Regards
Anurag

1 Like

Hello I am getting below error while aggregating accounts

Below is my request body

> <?xml version="1.0" encoding="UTF-8"?>
> <s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:u="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
>     <s:Header>
>         <a:Action s:mustUnderstand="1">Retrieve</a:Action>
>         <a:To s:mustUnderstand="1">https://{{et_subdomain}}.soap.marketingcloudapis.com/Service.asmx</a:To>
>         <fueloauth xmlns="http://exacttarget.com">{{dne_etAccessToken}}</fueloauth>
>     </s:Header>
>     <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
>         <RetrieveRequestMsg xmlns="http://exacttarget.com/wsdl/partnerAPI">
>             <RetrieveRequest>
>                 <ObjectType>AccountUser</ObjectType>
>                 <QueryAllAccounts>true</QueryAllAccounts> // to enable child accounts
>                 <Properties>email</Properties>
>                 <Properties>ActiveFlag</Properties>
>                 <Properties>CreatedDate</Properties>
>                 <Properties>isAPIUser</Properties>
>                 <Properties>UserID</Properties>
>                 <Properties>LastSuccessfulLogin</Properties>
>                 <AssociatedBusinessUnits>
>                     <BusinessUnit>
>                         <Properties>Name</Properties>
>                     </BusinessUnit>
>                 </AssociatedBusinessUnits>
>                 
>               </RetrieveRequest>
>         </RetrieveRequestMsg>
>     </s:Body>
> </s:Envelope>

also this is my account aggregation operation Header


And response mapping