Batch Workflow NERM

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi All,

  1. I am trying to build a workflow which would send an email notification when a manager changes for a particular department using certain conditions.

  2. The workflow works fine when triggering it as an “UPDATE” workflow, but when included in a “BATCH” workflow using the “Run Workflow” action it throws an error in the REST API step.

  3. This step uses the profile’s ID to “GET” the profile using the “Get Profile Using ID” API endpoint which is as follows:
    https://{{tenant_name}}nonemployee.com/api/profiles/{{profile.id}}

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Below is the error message when the workflow is triggered as a BATCH workflow

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2

Ensure you are sending the Profile to the update workflow on the Run Workflow action.

Furthermore, may be helpful in seeing how you have setup the batch workflow. Specifically the “Make all profiles” available and the “Create a new reqest for each profile selected” option

3

Hi Colton,
I have attached snapshots of how I have configured the BATCH workflow

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4

Thanks for this.

So you just need to toggle the radio button under “Profile to send to new request” option to “Current Profile”. This will send the profile of the workflow session to your chosen subworkflow.

Let me know if this addresses the issue.

5

Yes, this worked for me. Thank you so much for helping me out with this.

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