Atlassian Suite - Account Provisioning Issue

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

I have been testing a connector to Atlassian Suite - Cloud in IIQ version 8.3

When attempting to create a user, I get the following error:
{“errorMessages”:[“You must specify the products that user can access.”],“errors”:{}}

This is the issue called out in the ISC forum back when it appeared in May where it was promptly fixed:

Does anyone have a fix for IIQ? Add the value to the schema doesn’t detect it, and I tried to get it to submit as a static value in the provisioning policy.

2

Hi @BrendanT ,

I have also run into this issue before.
This is the response I got from SP: The fix for this issue is available or will be available via the following IIQ version(s): 8.3p4, 8.5, 8.4p2.

It seems you will need to upgrade your environment.

Thanks

2 Likes
3

Hi @BrendanT as mentioned by @dylanfoggan you need to patch your IIQ instance it’s resolved for us after patching.

Regards,
Muhammad

1 Like
4

Much appreciated, thanks everyone. I see there is additional handling of deactivate\enable actions in 8.3p4 which is very encouraging.