Approval Request Waiting

Hi @Bernardc ,

In SailPoint IdentityIQ, whether approval requests within a group request are sent sequentially or all at once depends on the ApprovalMode setting in the LCM Provisioning workflow.

The ApprovalMode attribute supports the following values:

serialApprovals are sent one after another, in sequence. The next approval request is generated only after the current one is completed.

parallelAll approval requests are sent simultaneously, and approvers can act independently.

parallelpollSimilar to parallel, but the workflow periodically checks (polls) for responses.

serialpollSimilar to serial, but uses polling for checking approval completion.

anyThe workflow completes once any one approver takes action (useful in multi-approver scenarios).

So, if you observe that one approval request has to be completed before the next is triggered, it means the ApprovalMode is set to serial (or serialpoll) in your LCM Provisioning workflow (OOTB).

I hope the following post helps you understand the different approval modes in detail available in SailPoint IdentityIQ.

Approvals Mode in SailPoint IIQ - IdentityIQ (IIQ) / IIQ Community Knowledge Base - SailPoint Developer Community