can you please grep the loggers and share the loggers?? and also, can you please try bouncing tomcat and trying to create the role again, if still you are seeing the error.
2025-12-04T15:14:15,349 WARN ServerThread engine.jdbc.spi.SqlExceptionHelper:137 - SQL Error: 207, SQLState: S0001
2025-12-04T15:14:15,349 ERROR ServerThread engine.jdbc.spi.SqlExceptionHelper:142 - Invalid column name 'extended5'.
2025-12-04T15:14:15,364 ERROR ServerThread sailpoint.server.Servicer:1165 - Unable to execute service: Cache
sailpoint.tools.GeneralException: org.hibernate.exception.SQLGrammarException: could not extract ResultSet
at sailpoint.persistence.HibernatePersistenceManager.getObjects(HibernatePersistenceManager.java:2110) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.persistence.ClassPersistenceManager.getObjects(ClassPersistenceManager.java:325) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.server.InternalContext.getObjects(InternalContext.java:935) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.server.InternalContext.getObjects(InternalContext.java:928) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.CorrelationModel.prepare(CorrelationModel.java:330) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.CorrelationModel.refresh(CorrelationModel.java:297) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.server.CacheService.execute(CacheService.java:270) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.server.Servicer.execute(Servicer.java:1162) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.server.Servicer.processServices(Servicer.java:1113) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.server.Servicer.run(Servicer.java:831) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
Caused by: javax.persistence.PersistenceException: org.hibernate.exception.SQLGrammarException: could not extract ResultSet
at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:154) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.query.internal.AbstractProducedQuery.list(AbstractProducedQuery.java:1602) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at sailpoint.persistence.HibernatePersistenceManager.getObjects(HibernatePersistenceManager.java:2106) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
... 9 more
Caused by: org.hibernate.exception.SQLGrammarException: could not extract ResultSet
at org.hibernate.exception.internal.SQLStateConversionDelegate.convert(SQLStateConversionDelegate.java:103) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.exception.internal.StandardSQLExceptionConverter.convert(StandardSQLExceptionConverter.java:42) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:113) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:99) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.engine.jdbc.internal.ResultSetReturnImpl.extract(ResultSetReturnImpl.java:67) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.getResultSet(Loader.java:2304) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.executeQueryStatement(Loader.java:2057) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.executeQueryStatement(Loader.java:2019) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.doQuery(Loader.java:948) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:349) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.doList(Loader.java:2850) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.doList(Loader.java:2832) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2664) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.list(Loader.java:2659) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.hql.QueryLoader.list(QueryLoader.java:506) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.hql.internal.ast.QueryTranslatorImpl.list(QueryTranslatorImpl.java:400) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.engine.query.spi.HQLQueryPlan.performList(HQLQueryPlan.java:219) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.internal.SessionImpl.list(SessionImpl.java:1414) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.query.internal.AbstractProducedQuery.doList(AbstractProducedQuery.java:1625) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.query.internal.AbstractProducedQuery.list(AbstractProducedQuery.java:1593) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at sailpoint.persistence.HibernatePersistenceManager.getObjects(HibernatePersistenceManager.java:2106) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
... 9 more
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Invalid column name 'extended5'.
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:261) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at com.microsoft.sqlserver.jdbc.SQLServerStatement.getNextResult(SQLServerStatement.java:1752) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.doExecutePreparedStatement(SQLServerPreparedStatement.java:686) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement$PrepStmtExecCmd.doExecute(SQLServerPreparedStatement.java:605) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:7748) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:4410) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeCommand(SQLServerStatement.java:293) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeStatement(SQLServerStatement.java:263) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.executeQuery(SQLServerPreparedStatement.java:520) ~[mssql-jdbc-12.6.3.jre11.jar:?]
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:122) ~[commons-dbcp2-2.9.0.jar:2.9.0]
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:122) ~[commons-dbcp2-2.9.0.jar:2.9.0]
at org.hibernate.engine.jdbc.internal.ResultSetReturnImpl.extract(ResultSetReturnImpl.java:57) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.getResultSet(Loader.java:2304) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.executeQueryStatement(Loader.java:2057) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.executeQueryStatement(Loader.java:2019) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.doQuery(Loader.java:948) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:349) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.doList(Loader.java:2850) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.doList(Loader.java:2832) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2664) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.Loader.list(Loader.java:2659) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.loader.hql.QueryLoader.list(QueryLoader.java:506) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.hql.internal.ast.QueryTranslatorImpl.list(QueryTranslatorImpl.java:400) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.engine.query.spi.HQLQueryPlan.performList(HQLQueryPlan.java:219) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.internal.SessionImpl.list(SessionImpl.java:1414) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.query.internal.AbstractProducedQuery.doList(AbstractProducedQuery.java:1625) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.query.internal.AbstractProducedQuery.list(AbstractProducedQuery.java:1593) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at sailpoint.persistence.HibernatePersistenceManager.getObjects(HibernatePersistenceManager.java:2106) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
... 9 more
The error is clear: Your database schema is out of sync with your IIQ configuration.
The ObjectConfig for an object (likely Bundle/Role or ManagedAttribute) has been modified to include extended5 attribute, but the corresponding database column was never created
the missing column is likely on one of these tables. Run the appropriate ALTER statement:
Run Schema Extend Attribute to generate the sql command.
iiq extendedSchema
" This will show you the missing columns including extended5 ."
Open the database/sql server and run the sql command using alter command and add the missing column.