Aggregation Task is taking time

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.4p1

Hello Community,

Recently we upgraded to the 8.4p1 version but we noticed that the aggregation tasks from authoritative source (LDAP) is taking twice the time it did before Has anyone faced the same issue while upgrading?

Many thanks,

2

Try out the suggestions in this Compass thread: https://community.sailpoint.com/t5/IdentityIQ-Forum/Account-Aggregation-Issue-Exception-during-aggregation-Reason/m-p/247258

We had a similar issue with AD aggregation, and support said it should be resolved in 8.4p2.

3

Hello @erickinsley ,

Thank you for your reply. Did you try to upgrade to the 8.4p2 patch and did it solve your issue?

4

There has been temporary fix, you can try it out.

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5

My Understanding, this issue has been observed in past upgrades due to changes in the aggregation logic or schema handling. Users often resolve it by:

  • Adjusting LDAP connector filters to reduce unnecessary data.
  • Increasing resource allocation for the IdentityNow environment.
  • Ensuring compatibility with backend systems (e.g., upgrading the LDAP server or fine-tuning its configuration).
6

Hello @Arpitha1 thank you for your reply,
I tried to add this entry but it still took the same amount of time what should i do?

7

Hello @atmann, Thank you also for your reply,
The LDAP search filters worked just fine in the previous version and i don’t see problems with memory neither. What could i do please?

8

We haven’t upgraded yet. The maxConnectionAge flag seems to help but not 100% of the time.

9

Hello again,

The maxConnectionAge flag doesn’t seem to help in our case and i looked up the 8.4p2 read me file it does not contain the fix to IIQETN-11462 mentioned on the compass thread above.

Does anybody have another solution please?

Thanks in advance,

10

Hello,

Does anybody know how to troubleshoot this issue?

thanks,