After migrating Cyberark from Self-hosted to Privileged Cloud, Aggregation for TargetSource is not correlating in IIQ and no containers are visible in PAM UI

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.3p3

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Share all details about your problem, including any error messages you may have received.

We were able to see containers in the Privileged Account Management (UI) when IIQ was pointing to Cyberark self-hosted env and after changing the connection details to Cyberark Privileged we are not able to see the details in PAM UI. Also, in IIQ after running the targetSource aggregation task, the details are not correlated as shown in the screenshot. We are using OOTB Sailpoint PAM Access Mapping Correlation Rule in the TargetSource.
Does anyone have any idea what could be the reason for this issue or faced this before?

2

@srikanth_akella8 When you open the PAM page are you seeing any error in logs?

3

Did the connection attributes change at all?

4

@srikanth_akella8 Could you please specify what all details you have changed and also check logs if any error is reported.