How can we retrieve additional entitlement attributes in the provisioning plan? Currently, we are only receiving the attribute name and its value, for example:
<AttributeRequest name="siteId" op="Add" value="14"/>
Is there a way to include more entitlement-related details within the provisioning plan?
Which connector is this?
You can fetch the additional entitlements via API
I don’t believe there is a way to add more details in the provisioning plan. Pretty sure it only passes the attribute name and the value.
Depending on the type of source, you might be able to update the value to contain more information. For instance with a flat-file source, you can create whatever entitlement values you want. And then if that source is connected to a ServiceDesk Integration, it would pass the values to the ServiceDesk ticket.
You can add attributes in the Entitlement schema of corresponding type where you want to make the changes.
Thanks
Use entitlement schema to add more attributes.
Use a before operation rule if using Web service connector to get these attributes and add it to your create operation.
I dont see them in Provisioning Plan, how to add them into plan , so that I can use in the before operation rule.
Sorry if I am missing something, but why would entitlements be in the provisioning plan? That is for identity attributes. Are we talking about the same thing?
The three entitlement attributes in your schema are showing up on your entitlement
Say your create operation needs to send it in xyz format with extra attributes from the newly enetered entitlement schema, you can do that by gettind those values dynamically in the create operation by attaching a web service before operation rule to get those extra attributes and change the payload request you are sendign for create operation.
