AD Group Creation via Custom QuickLink, Form, and Workflow in IIQ

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.3

ad group quicklink.xml (1.0 KB)

ad group form.xml (5.0 KB)

Create AD Group WorkflowNew.xml (7.7 KB)

Share all details about your problem, including any error messages you may have received.

Hi everyone,

I’ve created a custom QuickLink in SailPoint IdentityIQ (IIQ) that displays a form to end users. This form collects information needed to create an Active Directory (AD) group (e.g., group name, description, OU).

Once the user submits the form, it triggers a custom workflow which is supposed to build a provisioning plan and create the group in AD. However, the group is not being created as expected. It seems like either:

  • The provisioning plan is not being constructed properly,

  • Or the plan is not being executed (e.g., not routed to the provisioning engine or failing silently).

Here’s my setup:

  • QuickLink: Custom entry to launch the form

  • Custom Form: Collects input for the AD group

  • Workflow: Builds and submits the provisioning plan for AD group creation

I will add:

  • My QuickLink definition (XML)

  • Custom Form XML

  • Workflow XML

Has anyone run into a similar issue or can help troubleshoot what might be wrong? Any insight into debugging provisioning plan execution or ensuring it routes correctly to the AD connector would be appreciated.

Thanks in advance!

Role Management Utility - Group Creation Error
2

Can you confirm if the plan shows up in Provisioning Requests or not it will be easier to tell whether the issue is in the workflow logic or the connector execution.

3

Hi @sagr0812 , it is not coming up, when i click on quick link it show (for me , for other) when i choose ‘for me’ it shows “An unexpected error occurred: ERROR” .

4

Hi @IAMKhalid ,

Could you paste the logs for the error you are getting when you are clicking the quicklink for yourself?

1 Like
5

Thanks! Mostly this “Unexpected error” occurs if the workflow or form fails before the PP is built.Can you check the logs and make sure your QuickLink is calling the correct workflow name, and that the form output variables match the workflow input variables.

6

Yes the Quicklink is calling the right workflow, when i click on the quick link it is not triggering the form maybe the form has some issue.

7

these are the logs:

Validating Inputs

Launcher: spadmin
Group Name: null
Group Description: null
Group Type: null
Group DN: null
Group Owner: null
Exception:

8

Ok, Looks like the form values aren’t passing to the workflow (all showing null in the logs). Try changing the form type from Workflow to Interactive and re-import and try once.

9

I have checked the given xml files in my environment. The error might be a parse error due to the code in the Build Provisioning Plan step in the workflow, when you are clicking the Quicklink for yourself.

Could you check if there are any parse errors in the code in Build Provisioning Plan step in workflow.

10

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