Active Directory Account Provisioning on Identity Cube Creation

I would recommend you to check the logs, there is a bit more lines of code written for samAccountName.

  1. I believe this is intermittent issue, i mean not for all users.
  2. Please check the logs for the respective user
  3. Check the user identity cube, if firstName and lastName are missing ?

Probability of not populating firstName and lastNameis very less, I agree that there is a chance but we can get more insights after checking logs. Based on that we can take a decision.

Also, can you confirm how AD account provisioning is triggered.

  • Joiner life cycle event ?
  • Business Role with Assignment Rule logic ?
  • LCM manage access request ?
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