Hello,
I’m having issues loading account data post creation. I’m using SailPoint’s API (loopback) to create accounts on a NELM source. I have a rule deployed that generates the UID and when the account is successfully created on NELM (all the data is populated correctly) the account on the loopback source doesn’t have the account ID and shows as “–” in the Identity’s account list.
I have checked the processedResponsecObject and the mapping is correct! I can see: accountName=F00351 but on the sailPoint interface, the accountName shows as “- -” but the other attributes are populated. I have tried to duplicate the attribute and mark it as “account Name”, now that attribute gets populated but the accountName (account ID) remains empty and the account on the loopback source looks like this:
accountName:null
accountName2:F00351
...
When I run an aggregation, the account is loaded correctly, but I don’t want to rerun an aggregation after each account create.
Anyone had a similar issue ?
Thank you,
The Account Create API :
POST /beta/non-employee-records
{
"accountName": "$plan.nativeIdentity$",
"firstName": "$plan.firstName$",
"lastName": "$plan.lastName$",
"sourceId": "NELM_SOURCE_ID_HERE",
"manager": "JOHN_DOE",
"email": "[email protected]",
"phone": "+33 123456789",
"startDate": "2025-03-11T02:01:00Z",
"endDate": "2325-02-05T23:00:00Z"
}
The source schema has accountName (Account ID and account Name), firstname and lastname.
My Prov policy create:
{
"name": "Account Create",
"description": null,
"usageType": "CREATE",
"fields": [
{
"name": "accountName",
"transform": {
"attributes": {
"patterns": [
"$userNameValue"
],
"userNameValue": {
"type": "rule",
"attributes": {
"name": "Generate account ID"
}
},
"sourceCheck": true
},
"type": "usernameGenerator"
},
"attributes": {
"cloudMaxUniqueChecks": "50",
"cloudMaxSize": "61",
"cloudRequired": "true"
},
"isRequired": false,
"type": "string",
"isMultiValued": false
},
{
"name": "firstName",
"transform": {
"type": "identityAttribute",
"attributes": {
"name": "firstname"
}
},
"attributes": {},
"isRequired": false,
"type": "string",
"isMultiValued": false
},
{
"name": "lastName",
"transform": {
"type": "identityAttribute",
"attributes": {
"name": "lastname"
}
},
"attributes": {},
"isRequired": false,
"type": "string",
"isMultiValued": false
}
]
}