Account Claiming and Account Recovery for AD

[swcoleman (Scott Coleman)]

Please be sure you’ve read the docs and API specs before asking for help. Also, please be sure you’ve searched the forum for your answer before you create a new topic.

Is anyone using ISC for AD account claiming or account recovery?

• We are using ISC with Entra authentication.
• We are licensed for password management, but it’s not implemented yet.
• We are getting personal email and phone from HR.

[iamnithesh (Nithesh Rao)]

This might help you

Send Password Reset Email During Joiner Workflow

Hey @vic_rinkenberger ! We had a similar requirement that might help in your situation. This solution is assuming 2 things: You are getting the personal email from your HR source The identity profile is setup with pass-through authentication (PTA) to the intended AD source Map the personalEmail you receive from your authoritative source to the personalEmail attribute in the identity profile. In your workflow, you can get the identity that is being onboarded and use the Send Email actio…