Close Access Request

This endpoint closes access requests that are stuck in a pending state. It can be used throughout a request's lifecycle (even after the approval state, unlike Cancel Access Request). A token with ORG_ADMIN authority is required.

To find pending access requests via the UI, navigate to Search and use this query: status: Pending AND "Access Request". Use the Column Chooser to select "Tracking Number," and the Download button to export a CSV containing the Tracking Numbers.

To find pending access requests via the API, use List Account Activities.

Input the ids from either source

To track the status of endpoint requests, navigate to Search and use this query: name:"Close Identity Requests". Search will include "Close Identity Requests Started" audits when requests are initiated, and "Close Identity Requests Completed" audits when requests are completed. The completion audit will list the Identity Request IDs that finished in error.

This API triggers the Provisioning Action Completed event trigger for each access request that is closed.

application/json

Request Body required

• accessRequestIds string[] required

  Access Request IDs for the requests to be closed. Accepts 1-500 Identity Request IDs per request.

• message string

  Default value: The IdentityNow Administrator manually closed this request.

  Reason for closing the access request. Displayed under Warnings in IdentityNow.

• executionStatus string

  Possible values: [Terminated, Completed]

  Default value: Terminated

  The request's provisioning status. Displayed as Stage in IdentityNow.

• completionStatus string

  Possible values: [Success, Incomplete, Failure]

  Default value: Failure

  The request's overall status. Displayed as Status in IdentityNow.

Responses

• 202
• 400
• 401
• 403
• 429
• 500

---

Accepted - Returned if the request was successfully accepted into the system.

application/json

• Schema
• Example (from schema)

---

Schema

• object

{}

Client Error - Returned if the request body is invalid.

application/json

• Schema
• Example (from schema)

---

Schema

• detailCode string

  Fine-grained error code providing more detail of the error.

• trackingId string

  Unique tracking id for the error.

• messages object[]

  Generic localized reason for error

  locale string

  The locale for the message text, a BCP 47 language tag.

  localeOrigin string

  Possible values: [DEFAULT, REQUEST]

  An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.

  text string

  Actual text of the error message in the indicated locale.

• causes object[]

  Plain-text descriptive reasons to provide additional detail to the text provided in the messages field

  locale string

  The locale for the message text, a BCP 47 language tag.

  localeOrigin string

  Possible values: [DEFAULT, REQUEST]

  An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.

  text string

  Actual text of the error message in the indicated locale.

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.

application/json

• Schema
• Example (from schema)

---

Schema

• error

  A message describing the error

{
  "error": "JWT validation failed: JWT is expired"
}

Forbidden - Returned if the user you are running as, doesn't have access to this end-point.

application/json

• Schema
• Example (from schema)
• 403

---

Schema

• detailCode string

  Fine-grained error code providing more detail of the error.

• trackingId string

  Unique tracking id for the error.

• messages object[]

  Generic localized reason for error

  locale string

  The locale for the message text, a BCP 47 language tag.

  localeOrigin string

  Possible values: [DEFAULT, REQUEST]

  An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.

  text string

  Actual text of the error message in the indicated locale.

• causes object[]

  Plain-text descriptive reasons to provide additional detail to the text provided in the messages field

  locale string

  The locale for the message text, a BCP 47 language tag.

  localeOrigin string

  Possible values: [DEFAULT, REQUEST]

  An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.

  text string

  Actual text of the error message in the indicated locale.

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

An example of a 403 response object

{
  "detailCode": "403 Forbidden",
  "trackingId": "b21b1f7ce4da4d639f2c62a57171b427",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The server understood the request but refuses to authorize it."
    }
  ]
}

Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.

application/json

• Schema
• Example (from schema)

---

Schema

• message

  A message describing the error

{
  "message": " Rate Limit Exceeded "
}

Internal Server Error - Returned if there is an unexpected error.

application/json

• Schema
• Example (from schema)
• 500

---

Schema

• detailCode string

  Fine-grained error code providing more detail of the error.

• trackingId string

  Unique tracking id for the error.

• messages object[]

  Generic localized reason for error

  locale string

  The locale for the message text, a BCP 47 language tag.

  localeOrigin string

  Possible values: [DEFAULT, REQUEST]

  An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.

  text string

  Actual text of the error message in the indicated locale.

• causes object[]

  Plain-text descriptive reasons to provide additional detail to the text provided in the messages field

  locale string

  The locale for the message text, a BCP 47 language tag.

  localeOrigin string

  Possible values: [DEFAULT, REQUEST]

  An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.

  text string

  Actual text of the error message in the indicated locale.

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

An example of a 500 response object

{
  "detailCode": "500.0 Internal Fault",
  "trackingId": "b21b1f7ce4da4d639f2c62a57171b427",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "An internal fault occurred."
    }
  ]
}

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