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ServiceDeskIntegrationDto

Properties

NameTypeDescriptionNotes
idstrUnique identifier for the Service Desk integration[optional]
namestrService Desk integration's name. The name must be unique.[required]
createddatetimeThe date and time the Service Desk integration was created[optional]
modifieddatetimeThe date and time the Service Desk integration was last modified[optional]
descriptionstrService Desk integration's description.[required]
typestrService Desk integration types: - ServiceNowSDIM - ServiceNow[required][default to 'ServiceNowSDIM']
owner_refOwnerDto[optional]
cluster_refSourceClusterDto[optional]
clusterstrCluster ID for the Service Desk integration (replaced by clusterRef, retained for backward compatibility).[optional]
managed_sources[]strSource IDs for the Service Desk integration (replaced by provisioningConfig.managedSResourceRefs, but retained here for backward compatibility).[optional]
provisioning_configProvisioningConfig[optional]
attributesmap[string]objectService Desk integration's attributes. Validation constraints enforced by the implementation.[required]
before_provisioning_ruleBeforeProvisioningRuleDto[optional]
}

Example

from sailpoint.v3.models.service_desk_integration_dto import ServiceDeskIntegrationDto

service_desk_integration_dto = ServiceDeskIntegrationDto(
id='62945a496ef440189b1f03e3623411c8',
name='Service Desk Integration Name',
created='2024-01-17T18:45:25.994Z',
modified='2024-02-18T18:45:25.994Z',
description='A very nice Service Desk integration',
type='ServiceNowSDIM',
owner_ref=sailpoint.v3.models.owner_dto.OwnerDto(
type = 'IDENTITY',
id = '2c9180a46faadee4016fb4e018c20639',
name = 'Support', ),
cluster_ref=sailpoint.v3.models.source_cluster_dto.SourceClusterDto(
type = 'CLUSTER',
id = '2c9180847a7fccdd017aa5896f9f4f6f',
name = 'Training VA', ),
cluster='xyzzy999',
managed_sources=[2c9180835d191a86015d28455b4a2329, 2c5680835d191a85765d28455b4a9823],
provisioning_config=sailpoint.v3.models.provisioning_config.ProvisioningConfig(
universal_manager = True,
managed_resource_refs = [{type=SOURCE, id=2c9180855d191c59015d291ceb051111, name=My Source 1}, {type=SOURCE, id=2c9180855d191c59015d291ceb052222, name=My Source 2}],
plan_initializer_script = sailpoint.v3.models.provisioning_config_plan_initializer_script.ProvisioningConfig_planInitializerScript(
source = '<?xml version='1.0' encoding='UTF-8'?>\r\n<!DOCTYPE Rule PUBLIC \"sailpoint.dtd\" \"sailpoint.dtd\">\r\n<Rule name=\"Example Rule\" type=\"BeforeProvisioning\">\r\n <Description>Before Provisioning Rule which changes disables and enables to a modify.</Description>\r\n <Source><![CDATA[\r\nimport sailpoint.object.*;\r\nimport sailpoint.object.ProvisioningPlan.AccountRequest;\r\nimport sailpoint.object.ProvisioningPlan.AccountRequest.Operation;\r\nimport sailpoint.object.ProvisioningPlan.AttributeRequest;\r\nimport sailpoint.object.ProvisioningPlan;\r\nimport sailpoint.object.ProvisioningPlan.Operation;\r\n\r\nfor ( AccountRequest accountRequest : plan.getAccountRequests() ) {\r\n if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Disable ) ) {\r\n accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\r\n }\r\n if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Enable ) ) {\r\n accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\r\n }\r\n}\r\n\r\n ]]></Source>
', ),
no_provisioning_requests = True,
provisioning_request_expiration = 7, ),
attributes={property=value, key=value},
before_provisioning_rule=sailpoint.v3.models.before_provisioning_rule_dto.BeforeProvisioningRuleDto(
type = 'RULE',
id = '048eb3d55c5a4758bd07dccb87741c78',
name = 'Before Provisioning Airtable Rule', )
)

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