ServiceDeskIntegrationAPI

Use this API to build an integration between Identity Security Cloud and a service desk ITSM (IT service management) solution. Once an administrator builds this integration between Identity Security Cloud and a service desk, users can use Identity Security Cloud to raise and track tickets that are synchronized between Identity Security Cloud and the service desk.

In Identity Security Cloud, administrators can create a service desk integration (sometimes also called an SDIM, or Service Desk Integration Module) by going to Admin > Connections > Service Desk and selecting 'Create.'

To create a Generic Service Desk integration, for example, administrators must provide the required information on the General Settings page, the Connectivity and Authentication information, Ticket Creation information, Status Mapping information, and Requester Source information on the Configure page. Refer to Integrating SailPoint with Generic Service Desk for more information about the process of setting up a Generic Service Desk in Identity Security Cloud.

Administrators can create various service desk integrations, all with their own nuances. The following service desk integrations are available:

All URIs are relative to https://sailpoint.api.identitynow.com/v2025

Method	HTTP request	Description
create-service-desk-integration	Post `/service-desk-integrations`	Create new Service Desk integration
delete-service-desk-integration	Delete `/service-desk-integrations/{id}`	Delete a Service Desk integration
get-service-desk-integration	Get `/service-desk-integrations/{id}`	Get a Service Desk integration
get-service-desk-integration-template	Get `/service-desk-integrations/templates/{scriptName}`	Service Desk integration template by scriptName
get-service-desk-integration-types	Get `/service-desk-integrations/types`	List Service Desk integration types
get-service-desk-integrations	Get `/service-desk-integrations`	List existing Service Desk integrations
get-status-check-details	Get `/service-desk-integrations/status-check-configuration`	Get the time check configuration
patch-service-desk-integration	Patch `/service-desk-integrations/{id}`	Patch a Service Desk Integration
put-service-desk-integration	Put `/service-desk-integrations/{id}`	Update a Service Desk integration
update-status-check-details	Put `/service-desk-integrations/status-check-configuration`	Update the time check configuration

create-service-desk-integration

Create new Service Desk integration Create a new Service Desk integration.

API Spec

Path Parameters

Other Parameters

Other parameters are passed through a pointer to a apiCreateServiceDeskIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes
serviceDeskIntegrationDto	ServiceDeskIntegrationDto	The specifics of a new integration to create

Return type

ServiceDeskIntegrationDto

HTTP request headers

Content-Type: application/json
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
    "encoding/json"
    v2025 "github.com/sailpoint-oss/golang-sdk/v2/api_v2025"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    servicedeskintegrationdto := []byte(`{
          "ownerRef" : "",
          "cluster" : "xyzzy999",
          "created" : "2024-01-17T18:45:25.994Z",
          "description" : "A very nice Service Desk integration",
          "clusterRef" : "",
          "type" : "ServiceNowSDIM",
          "managedSources" : [ "2c9180835d191a86015d28455b4a2329", "2c5680835d191a85765d28455b4a9823" ],
          "provisioningConfig" : {
            "managedResourceRefs" : [ {
              "type" : "SOURCE",
              "id" : "2c9180855d191c59015d291ceb051111",
              "name" : "My Source 1"
            }, {
              "type" : "SOURCE",
              "id" : "2c9180855d191c59015d291ceb052222",
              "name" : "My Source 2"
            } ],
            "provisioningRequestExpiration" : 7,
            "noProvisioningRequests" : true,
            "universalManager" : true,
            "planInitializerScript" : {
              "source" : "<?xml version='1.0' encoding='UTF-8'?>\\r\\n<!DOCTYPE Rule PUBLIC \\\"sailpoint.dtd\\\" \\\"sailpoint.dtd\\\">\\r\\n<Rule name=\\\"Example Rule\\\" type=\\\"BeforeProvisioning\\\">\\r\\n  <Description>Before Provisioning Rule which changes disables and enables to a modify.</Description>\\r\\n  <Source><![CDATA[\\r\\nimport sailpoint.object.*;\\r\\nimport sailpoint.object.ProvisioningPlan.AccountRequest;\\r\\nimport sailpoint.object.ProvisioningPlan.AccountRequest.Operation;\\r\\nimport sailpoint.object.ProvisioningPlan.AttributeRequest;\\r\\nimport sailpoint.object.ProvisioningPlan;\\r\\nimport sailpoint.object.ProvisioningPlan.Operation;\\r\\n\\r\\nfor ( AccountRequest accountRequest : plan.getAccountRequests() ) {\\r\\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Disable ) ) {\\r\\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\\r\\n  }\\r\\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Enable ) ) {\\r\\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\\r\\n  }\\r\\n}\\r\\n\\r\\n  ]]></Source>\n"
            }
          },
          "name" : "Service Desk Integration Name",
          "modified" : "2024-02-18T18:45:25.994Z",
          "attributes" : {
            "property" : "value",
            "key" : "value"
          },
          "id" : "62945a496ef440189b1f03e3623411c8",
          "beforeProvisioningRule" : ""
        }`) // ServiceDeskIntegrationDto | The specifics of a new integration to create

  
   var serviceDeskIntegrationDto v2025.ServiceDeskIntegrationDto
   if err := json.Unmarshal(servicedeskintegrationdto, &serviceDeskIntegrationDto); err != nil {
    fmt.Println("Error:", err)
    return
   }
  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.CreateServiceDeskIntegration(context.Background()).ServiceDeskIntegrationDto(serviceDeskIntegrationDto).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.CreateServiceDeskIntegration(context.Background()).ServiceDeskIntegrationDto(serviceDeskIntegrationDto).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.CreateServiceDeskIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `CreateServiceDeskIntegration`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.CreateServiceDeskIntegration`: %v\n", resp)
}

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delete-service-desk-integration

Delete a Service Desk integration Delete an existing Service Desk integration by ID.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	ID of Service Desk integration to delete

Other Parameters

Other parameters are passed through a pointer to a apiDeleteServiceDeskIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

(empty response body)

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `anId` // string | ID of Service Desk integration to delete # string | ID of Service Desk integration to delete

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    r, err := apiClient.V2025.ServiceDeskIntegrationAPI.DeleteServiceDeskIntegration(context.Background(), id).Execute()
	//r, err := apiClient.V2025.ServiceDeskIntegrationAPI.DeleteServiceDeskIntegration(context.Background(), id).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.DeleteServiceDeskIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
}

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get-service-desk-integration

Get a Service Desk integration Get an existing Service Desk integration by ID.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	ID of the Service Desk integration to get

Other Parameters

Other parameters are passed through a pointer to a apiGetServiceDeskIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

ServiceDeskIntegrationDto

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `anId` // string | ID of the Service Desk integration to get # string | ID of the Service Desk integration to get

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetServiceDeskIntegration(context.Background(), id).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetServiceDeskIntegration(context.Background(), id).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetServiceDeskIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetServiceDeskIntegration`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetServiceDeskIntegration`: %v\n", resp)
}

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get-service-desk-integration-template

Service Desk integration template by scriptName This API endpoint returns an existing Service Desk integration template by scriptName.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
scriptName	string	The scriptName value of the Service Desk integration template to get

Other Parameters

Other parameters are passed through a pointer to a apiGetServiceDeskIntegrationTemplateRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

ServiceDeskIntegrationTemplateDto

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    scriptName := `aScriptName` // string | The scriptName value of the Service Desk integration template to get # string | The scriptName value of the Service Desk integration template to get

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTemplate(context.Background(), scriptName).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTemplate(context.Background(), scriptName).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTemplate``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetServiceDeskIntegrationTemplate`: ServiceDeskIntegrationTemplateDto
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTemplate`: %v\n", resp)
}

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get-service-desk-integration-types

List Service Desk integration types This API endpoint returns the current list of supported Service Desk integration types.

API Spec

Path Parameters

This endpoint does not need any parameter.

Other Parameters

Other parameters are passed through a pointer to a apiGetServiceDeskIntegrationTypesRequest struct via the builder pattern

Return type

[]ServiceDeskIntegrationTemplateType

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTypes(context.Background()).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTypes(context.Background()).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTypes``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetServiceDeskIntegrationTypes`: []ServiceDeskIntegrationTemplateType
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTypes`: %v\n", resp)
}

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get-service-desk-integrations

List existing Service Desk integrations Get a list of Service Desk integration objects.

API Spec

Path Parameters

Other Parameters

Other parameters are passed through a pointer to a apiGetServiceDeskIntegrationsRequest struct via the builder pattern

Name	Type	Description	Notes
offset	int32	Offset into the full result set. Usually specified with limit to paginate through the results. See V3 API Standard Collection Parameters for more information.	[default to 0]
limit	int32	Max number of results to return. See V3 API Standard Collection Parameters for more information.	[default to 250]
sorters	string	Sort results using the standard syntax described in V3 API Standard Collection Parameters Sorting is supported for the following fields: name
filters	string	Filter results using the standard syntax described in V3 API Standard Collection Parameters Filtering is supported for the following fields and operators: id: eq, in name: eq type: eq, in cluster: eq, in
count	bool	If true it will populate the X-Total-Count response header with the number of results that would be returned if limit and offset were ignored. Since requesting a total count can have a performance impact, it is recommended not to send count=true if that value will not be used. See V3 API Standard Collection Parameters for more information.	[default to false]

Return type

[]ServiceDeskIntegrationDto

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    offset := 0 // int32 | Offset into the full result set. Usually specified with *limit* to paginate through the results. See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to 0) # int32 | Offset into the full result set. Usually specified with *limit* to paginate through the results. See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to 0)
    limit := 250 // int32 | Max number of results to return. See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to 250) # int32 | Max number of results to return. See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to 250)
    sorters := `name` // string | Sort results using the standard syntax described in [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters#sorting-results)  Sorting is supported for the following fields: **name** (optional) # string | Sort results using the standard syntax described in [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters#sorting-results)  Sorting is supported for the following fields: **name** (optional)
    filters := `name eq "John Doe"` // string | Filter results using the standard syntax described in [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters#filtering-results)  Filtering is supported for the following fields and operators:  **id**: *eq, in*  **name**: *eq*  **type**: *eq, in*  **cluster**: *eq, in* (optional) # string | Filter results using the standard syntax described in [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters#filtering-results)  Filtering is supported for the following fields and operators:  **id**: *eq, in*  **name**: *eq*  **type**: *eq, in*  **cluster**: *eq, in* (optional)
    count := true // bool | If *true* it will populate the *X-Total-Count* response header with the number of results that would be returned if *limit* and *offset* were ignored.  Since requesting a total count can have a performance impact, it is recommended not to send **count=true** if that value will not be used.  See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to false) # bool | If *true* it will populate the *X-Total-Count* response header with the number of results that would be returned if *limit* and *offset* were ignored.  Since requesting a total count can have a performance impact, it is recommended not to send **count=true** if that value will not be used.  See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to false)

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetServiceDeskIntegrations(context.Background()).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetServiceDeskIntegrations(context.Background()).Offset(offset).Limit(limit).Sorters(sorters).Filters(filters).Count(count).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetServiceDeskIntegrations``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetServiceDeskIntegrations`: []ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetServiceDeskIntegrations`: %v\n", resp)
}

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get-status-check-details

Get the time check configuration Get the time check configuration of queued SDIM tickets.

API Spec

Path Parameters

This endpoint does not need any parameter.

Other Parameters

Other parameters are passed through a pointer to a apiGetStatusCheckDetailsRequest struct via the builder pattern

Return type

QueuedCheckConfigDetails

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetStatusCheckDetails(context.Background()).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.GetStatusCheckDetails(context.Background()).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetStatusCheckDetails``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetStatusCheckDetails`: QueuedCheckConfigDetails
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetStatusCheckDetails`: %v\n", resp)
}

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patch-service-desk-integration

Patch a Service Desk Integration Update an existing Service Desk integration by ID with a PATCH request.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	ID of the Service Desk integration to update

Other Parameters

Other parameters are passed through a pointer to a apiPatchServiceDeskIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes

jsonPatchOperation | []JsonPatchOperation | A list of SDIM update operations according to the JSON Patch standard. Only `replace` operations are accepted by this endpoint. A 403 Forbidden Error indicates that a PATCH operation was attempted that is not allowed. |

Return type

ServiceDeskIntegrationDto

HTTP request headers

Content-Type: application/json-patch+json
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
    "encoding/json"
    v2025 "github.com/sailpoint-oss/golang-sdk/v2/api_v2025"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `anId` // string | ID of the Service Desk integration to update # string | ID of the Service Desk integration to update
    jsonpatchoperation := []byte(``) // []JsonPatchOperation | A list of SDIM update operations according to the [JSON Patch](https://tools.ietf.org/html/rfc6902) standard.  Only `replace` operations are accepted by this endpoint.  A 403 Forbidden Error indicates that a PATCH operation was attempted that is not allowed. 

  
   var jsonPatchOperation v2025.[]JsonPatchOperation
   if err := json.Unmarshal(jsonpatchoperation, &jsonPatchOperation); err != nil {
    fmt.Println("Error:", err)
    return
   }
  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.PatchServiceDeskIntegration(context.Background(), id).JsonPatchOperation(jsonPatchOperation).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.PatchServiceDeskIntegration(context.Background(), id).JsonPatchOperation(jsonPatchOperation).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.PatchServiceDeskIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PatchServiceDeskIntegration`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.PatchServiceDeskIntegration`: %v\n", resp)
}

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put-service-desk-integration

Update a Service Desk integration Update an existing Service Desk integration by ID.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	ID of the Service Desk integration to update

Other Parameters

Other parameters are passed through a pointer to a apiPutServiceDeskIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes

serviceDeskIntegrationDto | ServiceDeskIntegrationDto | The specifics of the integration to update |

Return type

ServiceDeskIntegrationDto

HTTP request headers

Content-Type: application/json
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
    "encoding/json"
    v2025 "github.com/sailpoint-oss/golang-sdk/v2/api_v2025"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `anId` // string | ID of the Service Desk integration to update # string | ID of the Service Desk integration to update
    servicedeskintegrationdto := []byte(`{
          "ownerRef" : "",
          "cluster" : "xyzzy999",
          "created" : "2024-01-17T18:45:25.994Z",
          "description" : "A very nice Service Desk integration",
          "clusterRef" : "",
          "type" : "ServiceNowSDIM",
          "managedSources" : [ "2c9180835d191a86015d28455b4a2329", "2c5680835d191a85765d28455b4a9823" ],
          "provisioningConfig" : {
            "managedResourceRefs" : [ {
              "type" : "SOURCE",
              "id" : "2c9180855d191c59015d291ceb051111",
              "name" : "My Source 1"
            }, {
              "type" : "SOURCE",
              "id" : "2c9180855d191c59015d291ceb052222",
              "name" : "My Source 2"
            } ],
            "provisioningRequestExpiration" : 7,
            "noProvisioningRequests" : true,
            "universalManager" : true,
            "planInitializerScript" : {
              "source" : "<?xml version='1.0' encoding='UTF-8'?>\\r\\n<!DOCTYPE Rule PUBLIC \\\"sailpoint.dtd\\\" \\\"sailpoint.dtd\\\">\\r\\n<Rule name=\\\"Example Rule\\\" type=\\\"BeforeProvisioning\\\">\\r\\n  <Description>Before Provisioning Rule which changes disables and enables to a modify.</Description>\\r\\n  <Source><![CDATA[\\r\\nimport sailpoint.object.*;\\r\\nimport sailpoint.object.ProvisioningPlan.AccountRequest;\\r\\nimport sailpoint.object.ProvisioningPlan.AccountRequest.Operation;\\r\\nimport sailpoint.object.ProvisioningPlan.AttributeRequest;\\r\\nimport sailpoint.object.ProvisioningPlan;\\r\\nimport sailpoint.object.ProvisioningPlan.Operation;\\r\\n\\r\\nfor ( AccountRequest accountRequest : plan.getAccountRequests() ) {\\r\\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Disable ) ) {\\r\\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\\r\\n  }\\r\\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Enable ) ) {\\r\\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\\r\\n  }\\r\\n}\\r\\n\\r\\n  ]]></Source>\n"
            }
          },
          "name" : "Service Desk Integration Name",
          "modified" : "2024-02-18T18:45:25.994Z",
          "attributes" : {
            "property" : "value",
            "key" : "value"
          },
          "id" : "62945a496ef440189b1f03e3623411c8",
          "beforeProvisioningRule" : ""
        }`) // ServiceDeskIntegrationDto | The specifics of the integration to update

  
   var serviceDeskIntegrationDto v2025.ServiceDeskIntegrationDto
   if err := json.Unmarshal(servicedeskintegrationdto, &serviceDeskIntegrationDto); err != nil {
    fmt.Println("Error:", err)
    return
   }
  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.PutServiceDeskIntegration(context.Background(), id).ServiceDeskIntegrationDto(serviceDeskIntegrationDto).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.PutServiceDeskIntegration(context.Background(), id).ServiceDeskIntegrationDto(serviceDeskIntegrationDto).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.PutServiceDeskIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PutServiceDeskIntegration`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.PutServiceDeskIntegration`: %v\n", resp)
}

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update-status-check-details

Update the time check configuration Update the time check configuration of queued SDIM tickets.

API Spec

Path Parameters

Other Parameters

Other parameters are passed through a pointer to a apiUpdateStatusCheckDetailsRequest struct via the builder pattern

Name	Type	Description	Notes
queuedCheckConfigDetails	QueuedCheckConfigDetails	The modified time check configuration

Return type

QueuedCheckConfigDetails

HTTP request headers

Content-Type: application/json
Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
    "encoding/json"
    v2025 "github.com/sailpoint-oss/golang-sdk/v2/api_v2025"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    queuedcheckconfigdetails := []byte(`{
          "provisioningStatusCheckIntervalMinutes" : "30",
          "provisioningMaxStatusCheckDays" : "2"
        }`) // QueuedCheckConfigDetails | The modified time check configuration

  
   var queuedCheckConfigDetails v2025.QueuedCheckConfigDetails
   if err := json.Unmarshal(queuedcheckconfigdetails, &queuedCheckConfigDetails); err != nil {
    fmt.Println("Error:", err)
    return
   }
  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.UpdateStatusCheckDetails(context.Background()).QueuedCheckConfigDetails(queuedCheckConfigDetails).Execute()
	//resp, r, err := apiClient.V2025.ServiceDeskIntegrationAPI.UpdateStatusCheckDetails(context.Background()).QueuedCheckConfigDetails(queuedCheckConfigDetails).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.UpdateStatusCheckDetails``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `UpdateStatusCheckDetails`: QueuedCheckConfigDetails
	fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.UpdateStatusCheckDetails`: %v\n", resp)
}

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create-service-desk-integration​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

delete-service-desk-integration​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

get-service-desk-integration​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

get-service-desk-integration-template​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

get-service-desk-integration-types​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

get-service-desk-integrations​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

get-status-check-details​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

patch-service-desk-integration​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

put-service-desk-integration​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

update-status-check-details​

Path Parameters​

Other Parameters​

Return type​

HTTP request headers​

Example​

create-service-desk-integration

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

delete-service-desk-integration

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

get-service-desk-integration

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

get-service-desk-integration-template

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

get-service-desk-integration-types

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

get-service-desk-integrations

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

get-status-check-details

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

patch-service-desk-integration

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

put-service-desk-integration

Path Parameters

Other Parameters

Return type

HTTP request headers

Example

update-status-check-details

Path Parameters

Other Parameters

Return type

HTTP request headers

Example