SIMIntegrationsAPI

Use this API to administer IdentityNow's Service Integration Module, or SIM integration with ServiceNow, so that it converts IdentityNow provisioning actions into tickets in ServiceNow.

ServiceNow is a software platform that supports IT service management and automates common business processes for requesting and fulfilling service requests across a business enterprise.

You must have an IdentityNow ServiceNow ServiceDesk license to use this integration. Contact your Customer Success Manager for more information.

Service Desk integration for IdentityNow and in deprecation - not available for new implementation, as of July 21st, 2021. As per SailPoint’s support policy, all existing SailPoint IdentityNow customers using this legacy integration will be supported until July 2022.

All URIs are relative to https://sailpoint.api.identitynow.com/beta

Method	HTTP request	Description
create-sim-integration	Post /sim-integrations	Create new SIM integration
delete-sim-integration	Delete /sim-integrations/{id}	Delete a SIM integration
get-sim-integration	Get /sim-integrations/{id}	Get a SIM integration details.
get-sim-integrations	Get /sim-integrations	List the existing SIM integrations.
patch-before-provisioning-rule	Patch /sim-integrations/{id}/beforeProvisioningRule	Patch a SIM beforeProvisioningRule attribute.
patch-sim-attributes	Patch /sim-integrations/{id}	Patch a SIM attribute.
put-sim-integration	Put /sim-integrations/{id}	Update an existing SIM integration

create-sim-integration

Create new SIM integration Create a new SIM Integrations. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

API Spec

Path Parameters

Other Parameters

Other parameters are passed through a pointer to a apiCreateSIMIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes
simIntegrationDetails	SimIntegrationDetails	DTO containing the details of the SIM integration

Return type

ServiceDeskIntegrationDto

HTTP request headers

• Content-Type: application/json
• Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
    "encoding/json"
    beta "github.com/sailpoint-oss/golang-sdk/v2/api_beta"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    simintegrationdetails := []byte(`{
          "cluster" : "xyzzy999",
          "statusMap" : "{closed_cancelled=Failed, closed_complete=Committed, closed_incomplete=Failed, closed_rejected=Failed, in_process=Queued, requested=Queued}",
          "request" : "{description=SailPoint Access Request,, req_description=The Service Request created by SailPoint ServiceNow Service Integration Module (SIM).,, req_short_description=SailPoint New Access Request Created from IdentityNow,, short_description=SailPoint Access Request $!plan.arguments.identityRequestId}",
          "sources" : [ "2c9180835d191a86015d28455b4a2329", "2c5680835d191a85765d28455b4a9823" ],
          "created" : "2023-01-03T21:16:22.432Z",
          "name" : "aName",
          "modified" : "2023-01-03T21:16:22.432Z",
          "description" : "Integration description",
          "attributes" : "{\"uid\":\"Walter White\",\"firstname\":\"walter\",\"cloudStatus\":\"UNREGISTERED\",\"displayName\":\"Walter White\",\"identificationNumber\":\"942\",\"lastSyncDate\":1470348809380,\"email\":\"[email protected]\",\"lastname\":\"white\"}",
          "id" : "id12345",
          "type" : "ServiceNow Service Desk",
          "beforeProvisioningRule" : {
            "name" : "Example Rule",
            "id" : "2c918085708c274401708c2a8a760001",
            "type" : "IDENTITY"
          }
        }`) // SimIntegrationDetails | DTO containing the details of the SIM integration

  
   var simIntegrationDetails beta.SimIntegrationDetails
   if err := json.Unmarshal(simintegrationdetails, &simIntegrationDetails); err != nil {
    fmt.Println("Error:", err)
    return
   }
  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.SIMIntegrationsAPI.CreateSIMIntegration(context.Background()).SimIntegrationDetails(simIntegrationDetails).Execute()
	//resp, r, err := apiClient.Beta.SIMIntegrationsAPI.CreateSIMIntegration(context.Background()).SimIntegrationDetails(simIntegrationDetails).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SIMIntegrationsAPI.CreateSIMIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `CreateSIMIntegration`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `SIMIntegrationsAPI.CreateSIMIntegration`: %v\n", resp)
}

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delete-sim-integration

Delete a SIM integration Get the details of a SIM integration. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	The id of the integration to delete.

Other Parameters

Other parameters are passed through a pointer to a apiDeleteSIMIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

(empty response body)

HTTP request headers

• Content-Type: Not defined
• Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `12345` // string | The id of the integration to delete. # string | The id of the integration to delete.

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    r, err := apiClient.Beta.SIMIntegrationsAPI.DeleteSIMIntegration(context.Background(), id).Execute()
	//r, err := apiClient.Beta.SIMIntegrationsAPI.DeleteSIMIntegration(context.Background(), id).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SIMIntegrationsAPI.DeleteSIMIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
}

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get-sim-integration

Get a SIM integration details. Get the details of a SIM integration. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	The id of the integration.

Other Parameters

Other parameters are passed through a pointer to a apiGetSIMIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

ServiceDeskIntegrationDto

HTTP request headers

• Content-Type: Not defined
• Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `12345` // string | The id of the integration. # string | The id of the integration.

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.SIMIntegrationsAPI.GetSIMIntegration(context.Background(), id).Execute()
	//resp, r, err := apiClient.Beta.SIMIntegrationsAPI.GetSIMIntegration(context.Background(), id).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SIMIntegrationsAPI.GetSIMIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetSIMIntegration`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `SIMIntegrationsAPI.GetSIMIntegration`: %v\n", resp)
}

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get-sim-integrations

List the existing SIM integrations. List the existing SIM integrations. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

API Spec

Path Parameters

This endpoint does not need any parameter.

Other Parameters

Other parameters are passed through a pointer to a apiGetSIMIntegrationsRequest struct via the builder pattern

Return type

ServiceDeskIntegrationDto

HTTP request headers

• Content-Type: Not defined
• Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
   
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {

  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.SIMIntegrationsAPI.GetSIMIntegrations(context.Background()).Execute()
	//resp, r, err := apiClient.Beta.SIMIntegrationsAPI.GetSIMIntegrations(context.Background()).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SIMIntegrationsAPI.GetSIMIntegrations``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetSIMIntegrations`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `SIMIntegrationsAPI.GetSIMIntegrations`: %v\n", resp)
}

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patch-before-provisioning-rule

Patch a SIM beforeProvisioningRule attribute. Patch a SIM beforeProvisioningRule attribute given a JsonPatch object. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	SIM integration id

Other Parameters

Other parameters are passed through a pointer to a apiPatchBeforeProvisioningRuleRequest struct via the builder pattern

Name	Type	Description	Notes

jsonPatch | JsonPatch | The JsonPatch object that describes the changes of SIM beforeProvisioningRule. |

Return type

ServiceDeskIntegrationDto

HTTP request headers

• Content-Type: application/json-patch+json
• Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
    "encoding/json"
    beta "github.com/sailpoint-oss/golang-sdk/v2/api_beta"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `12345` // string | SIM integration id # string | SIM integration id
    jsonpatch := []byte(`"[\n  {\n\t  \"op\": \"replace\",\n\t  \"path\": \"/description\",\n\t  \"value\": \"A new description\"\n  }\n]"`) // JsonPatch | The JsonPatch object that describes the changes of SIM beforeProvisioningRule.

  
   var jsonPatch beta.JsonPatch
   if err := json.Unmarshal(jsonpatch, &jsonPatch); err != nil {
    fmt.Println("Error:", err)
    return
   }
  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.SIMIntegrationsAPI.PatchBeforeProvisioningRule(context.Background(), id).JsonPatch(jsonPatch).Execute()
	//resp, r, err := apiClient.Beta.SIMIntegrationsAPI.PatchBeforeProvisioningRule(context.Background(), id).JsonPatch(jsonPatch).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SIMIntegrationsAPI.PatchBeforeProvisioningRule``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PatchBeforeProvisioningRule`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `SIMIntegrationsAPI.PatchBeforeProvisioningRule`: %v\n", resp)
}

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patch-sim-attributes

Patch a SIM attribute. Patch a SIM attribute given a JsonPatch object. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	SIM integration id

Other Parameters

Other parameters are passed through a pointer to a apiPatchSIMAttributesRequest struct via the builder pattern

Name	Type	Description	Notes

jsonPatch | JsonPatch | The JsonPatch object that describes the changes of SIM |

Return type

ServiceDeskIntegrationDto

HTTP request headers

• Content-Type: application/json-patch+json
• Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
    "encoding/json"
    beta "github.com/sailpoint-oss/golang-sdk/v2/api_beta"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `12345` // string | SIM integration id # string | SIM integration id
    jsonpatch := []byte(`"[\n  {\n\t  \"op\": \"replace\",\n\t  \"path\": \"/description\",\n\t  \"value\": \"A new description\"\n  }\n]"`) // JsonPatch | The JsonPatch object that describes the changes of SIM

  
   var jsonPatch beta.JsonPatch
   if err := json.Unmarshal(jsonpatch, &jsonPatch); err != nil {
    fmt.Println("Error:", err)
    return
   }
  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.SIMIntegrationsAPI.PatchSIMAttributes(context.Background(), id).JsonPatch(jsonPatch).Execute()
	//resp, r, err := apiClient.Beta.SIMIntegrationsAPI.PatchSIMAttributes(context.Background(), id).JsonPatch(jsonPatch).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SIMIntegrationsAPI.PatchSIMAttributes``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PatchSIMAttributes`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `SIMIntegrationsAPI.PatchSIMAttributes`: %v\n", resp)
}

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put-sim-integration

Update an existing SIM integration Update an existing SIM integration. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

API Spec

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
id	string	The id of the integration.

Other Parameters

Other parameters are passed through a pointer to a apiPutSIMIntegrationRequest struct via the builder pattern

Name	Type	Description	Notes

simIntegrationDetails | SimIntegrationDetails | The full DTO of the integration containing the updated model |

Return type

ServiceDeskIntegrationDto

HTTP request headers

• Content-Type: application/json
• Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
    "encoding/json"
    beta "github.com/sailpoint-oss/golang-sdk/v2/api_beta"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `12345` // string | The id of the integration. # string | The id of the integration.
    simintegrationdetails := []byte(`{
          "cluster" : "xyzzy999",
          "statusMap" : "{closed_cancelled=Failed, closed_complete=Committed, closed_incomplete=Failed, closed_rejected=Failed, in_process=Queued, requested=Queued}",
          "request" : "{description=SailPoint Access Request,, req_description=The Service Request created by SailPoint ServiceNow Service Integration Module (SIM).,, req_short_description=SailPoint New Access Request Created from IdentityNow,, short_description=SailPoint Access Request $!plan.arguments.identityRequestId}",
          "sources" : [ "2c9180835d191a86015d28455b4a2329", "2c5680835d191a85765d28455b4a9823" ],
          "created" : "2023-01-03T21:16:22.432Z",
          "name" : "aName",
          "modified" : "2023-01-03T21:16:22.432Z",
          "description" : "Integration description",
          "attributes" : "{\"uid\":\"Walter White\",\"firstname\":\"walter\",\"cloudStatus\":\"UNREGISTERED\",\"displayName\":\"Walter White\",\"identificationNumber\":\"942\",\"lastSyncDate\":1470348809380,\"email\":\"[email protected]\",\"lastname\":\"white\"}",
          "id" : "id12345",
          "type" : "ServiceNow Service Desk",
          "beforeProvisioningRule" : {
            "name" : "Example Rule",
            "id" : "2c918085708c274401708c2a8a760001",
            "type" : "IDENTITY"
          }
        }`) // SimIntegrationDetails | The full DTO of the integration containing the updated model

  
   var simIntegrationDetails beta.SimIntegrationDetails
   if err := json.Unmarshal(simintegrationdetails, &simIntegrationDetails); err != nil {
    fmt.Println("Error:", err)
    return
   }
  

	configuration := sailpoint.NewDefaultConfiguration()
	apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.SIMIntegrationsAPI.PutSIMIntegration(context.Background(), id).SimIntegrationDetails(simIntegrationDetails).Execute()
	//resp, r, err := apiClient.Beta.SIMIntegrationsAPI.PutSIMIntegration(context.Background(), id).SimIntegrationDetails(simIntegrationDetails).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SIMIntegrationsAPI.PutSIMIntegration``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PutSIMIntegration`: ServiceDeskIntegrationDto
	fmt.Fprintf(os.Stdout, "Response from `SIMIntegrationsAPI.PutSIMIntegration`: %v\n", resp)
}

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