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Service Desk integration template by scriptName.

GET 

/service-desk-integrations/templates/:scriptName

This API endpoint returns an existing Service Desk integration template by scriptName.

Request

Path Parameters

    scriptName stringrequired

    The scriptName value of the Service Desk integration template to get

Responses

Responds with the ServiceDeskIntegrationTemplateDto with the specified scriptName.

Schema

    id string

    System-generated unique ID of the Object

    name stringrequired

    Name of the Object

    created date-time

    Creation date of the Object

    modified date-time

    Last modification date of the Object

    type stringrequired

    Default value: Web Service SDIM

    The 'type' property specifies the type of the Service Desk integration template.

    attributes

    object

    required

    The 'attributes' property value is a map of attributes available for integrations using this Service Desk integration template.

    property name* any

    The 'attributes' property value is a map of attributes available for integrations using this Service Desk integration template.

    provisioningConfig

    object

    required

    The 'provisioningConfig' property specifies the configuration used to provision integrations using the template.

    universalManager boolean

    Specifies whether this configuration is used to manage provisioning requests for all sources from the org. If true, no managedResourceRefs are allowed.

    managedResourceRefs

    object[]

    References to sources for the Service Desk integration template. May only be specified if universalManager is false.

  • Array [

  • type string

    Possible values: [SOURCE]

    DTO type of source for service desk integration template.

    id string

    ID of source for service desk integration template.

    name string

    Human-readable name of source for service desk integration template.

  • ]

  • planInitializerScript

    object

    nullable

    This is a reference to a plan initializer script.

    source string

    This is a Rule that allows provisioning instruction changes.

    noProvisioningRequests boolean

    Name of an attribute that when true disables the saving of ProvisioningRequest objects whenever plans are sent through this integration.

    provisioningRequestExpiration int32

    When saving pending requests is enabled, this defines the number of hours the request is allowed to live before it is considered expired and no longer affects plan compilation.

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