Service Desk Integration Types List.

GET 
/service-desk-integrations/types

This API endpoint returns the current list of supported Service Desk integration types. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

Request

Responses

200

Responds with an array of the currently supported Service Desk integration types.

application/json

Schema

Schema

• Array [
name string

This is the name of the type.

type stringrequired

This is the type value for the type.

scriptName stringrequired

This is the scriptName attribute value for the type.

• ]

Example (from schema)

[
  {
    "name": "aName",
    "type": "aType",
    "scriptName": "aScriptName"
  }
]

400

Client Error - Returned if the request body is invalid.

application/json

Schema

Schema

detailCode string

Fine-grained error code providing more detail of the error.

trackingId string

Unique tracking id for the error.

messages object[]
Generic localized reason for error
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]
causes object[]
Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]

Example (from schema)

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

401

Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.

application/json

Schema

Schema

error

A message describing the error

Example (from schema)

{
  "error": "JWT validation failed: JWT is expired"
}

403

Forbidden - Returned if the user you are running as, doesn't have access to this end-point.

application/json

Schema

Schema

detailCode string

Fine-grained error code providing more detail of the error.

trackingId string

Unique tracking id for the error.

messages object[]
Generic localized reason for error
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]
causes object[]
Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]

Example (from schema)

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

403

An example of a 403 response object

{
  "detailCode": "403 Forbidden",
  "trackingId": "b21b1f7ce4da4d639f2c62a57171b427",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The server understood the request but refuses to authorize it."
    }
  ]
}

404

Not Found - returned if the request URL refers to a resource or object that does not exist

application/json

Schema

Schema

detailCode string

Fine-grained error code providing more detail of the error.

trackingId string

Unique tracking id for the error.

messages object[]
Generic localized reason for error
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]
causes object[]
Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]

Example (from schema)

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

404

An example of a 404 response object

{
  "detailCode": "404 Not found",
  "trackingId": "b21b1f7ce4da4d639f2c62a57171b427",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The server did not find a current representation for the target resource."
    }
  ]
}

429

Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.

application/json

Schema

Schema

message

A message describing the error

Example (from schema)

{
  "message": " Rate Limit Exceeded "
}

500

Internal Server Error - Returned if there is an unexpected error.

application/json

Schema

Schema

detailCode string

Fine-grained error code providing more detail of the error.

trackingId string

Unique tracking id for the error.

messages object[]
Generic localized reason for error
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]
causes object[]
Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]

Example (from schema)

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

500

An example of a 500 response object

{
  "detailCode": "500.0 Internal Fault",
  "trackingId": "b21b1f7ce4da4d639f2c62a57171b427",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "An internal fault occurred."
    }
  ]
}

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