Close Access Request

POST 
/access-requests/close

This endpoint closes access requests that are stuck in a pending state. It can be used throughout a request's lifecycle even after the approval state, unlike the Cancel Access Request endpoint. A token with ORG_ADMIN authority is required.

To find pending access requests with the UI, navigate to Search and use this query: status: Pending AND "Access Request". Use the Column Chooser to select 'Tracking Number', and use the 'Download' button to export a CSV containing the tracking numbers.

To find pending access requests with the API, use the List Account Activities endpoint.

Input the IDs from either source.

To track the status of endpoint requests, navigate to Search and use this query: name:"Close Identity Requests". Search will include "Close Identity Requests Started" audits when requests are initiated and "Close Identity Requests Completed" audits when requests are completed. The completion audit will list the identity request IDs that finished in error.

This API triggers the Provisioning Completed event trigger for each access request that is closed.

Request

application/json

Body

required

accessRequestIds string[]required

Access Request IDs for the requests to be closed. Accepts 1-500 Identity Request IDs per request.

message string

Default value: The IdentityNow Administrator manually closed this request.

Reason for closing the access request. Displayed under Warnings in IdentityNow.

executionStatus string

Possible values: [Terminated, Completed]

Default value: Terminated

The request's provisioning status. Displayed as Stage in IdentityNow.

completionStatus string

Possible values: [Success, Incomplete, Failure]

Default value: Failure

The request's overall status. Displayed as Status in IdentityNow.

Responses

202

Accepted - Returned if the request was successfully accepted into the system.

application/json

Schema

Schema

object

Example (from schema)

{}

400

Client Error - Returned if the request body is invalid.

application/json

Schema

Schema

detailCode string

Fine-grained error code providing more detail of the error.

trackingId string

Unique tracking id for the error.

messages object[]
Generic localized reason for error
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]
causes object[]
Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]

Example (from schema)

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

401

Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.

application/json

Schema

Schema

error

A message describing the error

Example (from schema)

{
  "error": "JWT validation failed: JWT is expired"
}

403

Forbidden - Returned if the user you are running as, doesn't have access to this end-point.

application/json

Schema

Schema

detailCode string

Fine-grained error code providing more detail of the error.

trackingId string

Unique tracking id for the error.

messages object[]
Generic localized reason for error
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]
causes object[]
Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]

Example (from schema)

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

403

An example of a 403 response object

{
  "detailCode": "403 Forbidden",
  "trackingId": "b21b1f7ce4da4d639f2c62a57171b427",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The server understood the request but refuses to authorize it."
    }
  ]
}

429

Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.

application/json

Schema

Schema

message

A message describing the error

Example (from schema)

{
  "message": " Rate Limit Exceeded "
}

500

Internal Server Error - Returned if there is an unexpected error.

application/json

Schema

Schema

detailCode string

Fine-grained error code providing more detail of the error.

trackingId string

Unique tracking id for the error.

messages object[]
Generic localized reason for error
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]
causes object[]
Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Array [
locale stringnullable
The locale for the message text, a BCP 47 language tag.
localeOrigin LocaleOriginnullable
Possible values: [DEFAULT, REQUEST, null]
An indicator of how the locale was selected. DEFAULT means the locale is the system default. REQUEST means the locale was selected from the request context (i.e., best match based on the Accept-Language header). Additional values may be added in the future without notice.
text string
Actual text of the error message in the indicated locale.
]

Example (from schema)

{
  "detailCode": "400.1 Bad Request Content",
  "trackingId": "e7eab60924f64aa284175b9fa3309599",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ],
  "causes": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "The request was syntactically correct but its content is semantically invalid."
    }
  ]
}

500

An example of a 500 response object

{
  "detailCode": "500.0 Internal Fault",
  "trackingId": "b21b1f7ce4da4d639f2c62a57171b427",
  "messages": [
    {
      "locale": "en-US",
      "localeOrigin": "DEFAULT",
      "text": "An internal fault occurred."
    }
  ]
}

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