# \#user-interface

**URL:** https://developer.sailpoint.com/discuss/tag/user-interface/713.md

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## [ISC - Dark Mode Toggle for the UI](https://developer.sailpoint.com/discuss/t/isc-dark-mode-toggle-for-the-ui/56130)

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**Author:** [@sushantkulkarni](https://developer.sailpoint.com/discuss/u/sushantkulkarni)\
**Replies:** 8\
**Last updated:** [August 5, 2026, 6:41pm UTC](https://developer.sailpoint.com/discuss/t/isc-dark-mode-toggle-for-the-ui/56130 "2026-08-05T18:41:55Z")

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It would be amazing to see a toggle for the entire UI to flip to a dark mode, especially for us developers with vampire-like tendencies (jk). What are your thoughts?

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## [Full UI Label Customization for SailPoint-Specific Terminology in ISC](https://developer.sailpoint.com/discuss/t/full-ui-label-customization-for-sailpoint-specific-terminology-in-isc/217716)

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**Author:** [@luisfpadovani](https://developer.sailpoint.com/discuss/u/luisfpadovani)\
**Replies:** 1\
**Last updated:** [July 31, 2026, 2:37am UTC](https://developer.sailpoint.com/discuss/t/full-ui-label-customization-for-sailpoint-specific-terminology-in-isc/217716 "2026-07-31T02:37:22Z")

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Hey SailPoint community! :waving\_hand: I’d like to raise a broader customization gap that affects many organizations deploying ISC in enterprise environments — especially those with strict corporate branding guidelines …

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## [HELPDESK User Level - Detailed entitlement page not vissible](https://developer.sailpoint.com/discuss/t/helpdesk-user-level-detailed-entitlement-page-not-vissible/205248)

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**Author:** [@papie66](https://developer.sailpoint.com/discuss/u/papie66)\
**Replies:** 9\
**Last updated:** [May 1, 2026, 1:18pm UTC](https://developer.sailpoint.com/discuss/t/helpdesk-user-level-detailed-entitlement-page-not-vissible/205248 "2026-05-01T13:18:47Z")

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Hello, Our Service Desk has the user-level “HELPDESK” if they want to open detailed entitlement page on the identity page (Identity-\>Access-\> Entitlements-\> click on specific entitlement) they get te error below: “The s…

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## [UI: Resource Center icon covers UI Elements for Grids](https://developer.sailpoint.com/discuss/t/ui-resource-center-icon-covers-ui-elements-for-grids/65768)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 3\
**Last updated:** [April 14, 2026, 2:13pm UTC](https://developer.sailpoint.com/discuss/t/ui-resource-center-icon-covers-ui-elements-for-grids/65768 "2026-04-14T14:13:01Z")

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What problem are you observing? The Resource Cernter notification icon (Blue lightbulb) in the lower right of the screen covers up UI elements and makes it difficult/impossible to click. This can be scrolled away fro…

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## [Tomcat Service Account Change – Impact & Permissions](https://developer.sailpoint.com/discuss/t/tomcat-service-account-change-impact-permissions/201775)

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**Author:** [@nbidwai1987](https://developer.sailpoint.com/discuss/u/nbidwai1987)\
**Replies:** 3\
**Last updated:** [April 7, 2026, 6:58pm UTC](https://developer.sailpoint.com/discuss/t/tomcat-service-account-change-impact-permissions/201775 "2026-04-07T18:58:02Z")

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Hi Team, Currently, Tomcat is running under the Local Service account. We are considering changing it to a domain user account (with password rotation enabled). Wanted to understand: What impact can this change have…

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## [IDN: Minor UI info icon overlap bug](https://developer.sailpoint.com/discuss/t/idn-minor-ui-info-icon-overlap-bug/138885)

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**Author:** [@lukas\_ceremeta](https://developer.sailpoint.com/discuss/u/lukas_ceremeta)\
**Replies:** 5\
**Last updated:** [March 17, 2026, 2:03pm UTC](https://developer.sailpoint.com/discuss/t/idn-minor-ui-info-icon-overlap-bug/138885 "2026-03-17T14:03:08Z")

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What problem are you observing? The i icon overlaps the main menu. What is the correct behavior? The i icon should not overlap the main menu. What product feature is this related to? IdentityNow UI What are the steps …

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## [IDN: Some links in source configuration do not open on click](https://developer.sailpoint.com/discuss/t/idn-some-links-in-source-configuration-do-not-open-on-click/138884)

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**Author:** [@lukas\_ceremeta](https://developer.sailpoint.com/discuss/u/lukas_ceremeta)\
**Replies:** 1\
**Last updated:** [March 6, 2026, 12:43pm UTC](https://developer.sailpoint.com/discuss/t/idn-some-links-in-source-configuration-do-not-open-on-click/138884 "2026-03-06T12:43:51Z")

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What problem are you observing? When you open properties of any source and there is a link to documentation, clicking on the link does not do anything. Only some links do this. Some work correctly. What is the correct b…

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## [Feedback: UI Changes in Dev/Partner Tenants (2/25/2026)](https://developer.sailpoint.com/discuss/t/feedback-ui-changes-in-dev-partner-tenants-2-25-2026/197710)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 1\
**Last updated:** [February 26, 2026, 8:29pm UTC](https://developer.sailpoint.com/discuss/t/feedback-ui-changes-in-dev-partner-tenants-2-25-2026/197710 "2026-02-26T20:29:48Z")

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When I logged into my Ambassador Tenant I noticed that the UI for WorkFlow has changed. It looks like they have moved the options into a (…) menu now, but that adds an additional click for users. It has also moved the En…

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## [Forms Assigned to User - Where to find in the UI?](https://developer.sailpoint.com/discuss/t/forms-assigned-to-user-where-to-find-in-the-ui/191960)

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**Author:** [@mcheek](https://developer.sailpoint.com/discuss/u/mcheek)\
**Replies:** 5\
**Last updated:** [December 29, 2025, 8:34pm UTC](https://developer.sailpoint.com/discuss/t/forms-assigned-to-user-where-to-find-in-the-ui/191960 "2025-12-29T20:34:03Z")

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I am admittedly new to forms - but I was testing one out today thinking that I could just go to somewhere like task manager to see them and open them up, nope! I thought maybe they’d be on the My SailPoint homepage, not …

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## [Customizing the Certification Item UI Page with Attributes and Filters in IIQ](https://developer.sailpoint.com/discuss/t/customizing-the-certification-item-ui-page-with-attributes-and-filters-in-iiq/56020)

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**Author:** [@VinodC](https://developer.sailpoint.com/discuss/u/VinodC)\
**Replies:** 24\
**Last updated:** [November 11, 2025, 6:43am UTC](https://developer.sailpoint.com/discuss/t/customizing-the-certification-item-ui-page-with-attributes-and-filters-in-iiq/56020 "2025-11-11T06:43:55Z")

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Use Case The challenges faced by managers in effectively managing Certification Campaigns revolve around the limitations of the default user interface (UI) and filtering options. Here’s a breakdown of the reported c…

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## [Bring the Navbar Back! List Your Use Cases Here](https://developer.sailpoint.com/discuss/t/bring-the-navbar-back-list-your-use-cases-here/157378)

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**Author:** [@mcheek](https://developer.sailpoint.com/discuss/u/mcheek)\
**Replies:** 9\
**Last updated:** [August 29, 2025, 2:28am UTC](https://developer.sailpoint.com/discuss/t/bring-the-navbar-back-list-your-use-cases-here/157378 "2025-08-29T02:28:22Z")

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There have been lots of different bits of “constructive feedback” on UI changes that removed the navigation bar from the top of the screen, but I wanted to create a topic where everyone could list their use cases on exac…

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## [Restriction on what someone can see in the Workgroup Area](https://developer.sailpoint.com/discuss/t/restriction-on-what-someone-can-see-in-the-workgroup-area/135968)

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**Author:** [@Bradlabs12](https://developer.sailpoint.com/discuss/u/Bradlabs12)\
**Replies:** 1\
**Last updated:** [May 20, 2025, 5:41pm UTC](https://developer.sailpoint.com/discuss/t/restriction-on-what-someone-can-see-in-the-workgroup-area/135968 "2025-05-20T17:41:15Z")

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We have a Use Case where we would like to allow certain User a view only access to the Workgroup area but only certain Workgroup. I know that I can give them view only access to the Workgroup area (via a Capability) but…

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## [Entitlements UI: If 'Clear Filter' is used, any previously selected sources don't show until a new search is done](https://developer.sailpoint.com/discuss/t/entitlements-ui-if-clear-filter-is-used-any-previously-selected-sources-dont-show-until-a-new-search-is-done/88838)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 8:50pm UTC](https://developer.sailpoint.com/discuss/t/entitlements-ui-if-clear-filter-is-used-any-previously-selected-sources-dont-show-until-a-new-search-is-done/88838 "2024-11-06T20:50:02Z")

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What problem are you observing? When you are filtering the Entitlements by Source, then you use “Reset Filters” to clear them, the previously selected sources no longer show. To get it back, you need to start typing a na…

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## [ISC: Account Aggregation History - "New experience"](https://developer.sailpoint.com/discuss/t/isc-account-aggregation-history-new-experience/77507)

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**Author:** [@adamian](https://developer.sailpoint.com/discuss/u/adamian)\
**Replies:** 6\
**Last updated:** [October 1, 2024, 1:49pm UTC](https://developer.sailpoint.com/discuss/t/isc-account-aggregation-history-new-experience/77507 "2024-10-01T13:49:19Z")

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What problem are you observing? On the Aggregation History view (“New Experience”), when I click on a completed aggregation I see different information mixed: the status of the one I’ve clicked plus information from the …

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## [Signing Certificate UI bug](https://developer.sailpoint.com/discuss/t/signing-certificate-ui-bug/71976)

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**Author:** [@lukas\_ceremeta](https://developer.sailpoint.com/discuss/u/lukas_ceremeta)\
**Replies:** 2\
**Last updated:** [September 25, 2024, 12:56pm UTC](https://developer.sailpoint.com/discuss/t/signing-certificate-ui-bug/71976 "2024-09-25T12:56:43Z")

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What problem are you observing? When you go to Admin-\>Global-\>Security Settings-\>Service Provider-\>Signing Certificate it always shows no certificate present. You have to reload the page on this location to get it to dis…

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## [Source Sub-admin Access](https://developer.sailpoint.com/discuss/t/source-sub-admin-access/81887)

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**Author:** [@tamalika01](https://developer.sailpoint.com/discuss/u/tamalika01)\
**Replies:** 2\
**Last updated:** [September 20, 2024, 12:44pm UTC](https://developer.sailpoint.com/discuss/t/source-sub-admin-access/81887 "2024-09-20T12:44:21Z")

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We have an identity with user level access “Source Sub-admin” who is a member of a specific Governance group. But when the user logs into IdentityNow, he is able to see all the other sources who he is not a member of and…

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## [Certifications: Activate and Close buttons are too close](https://developer.sailpoint.com/discuss/t/certifications-activate-and-close-buttons-are-too-close/81215)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 0\
**Last updated:** [September 13, 2024, 7:11pm UTC](https://developer.sailpoint.com/discuss/t/certifications-activate-and-close-buttons-are-too-close/81215 "2024-09-13T19:11:58Z")

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When working with certifications, it is often necessary to generate a preview of the certification so that you can download the Campaign Status Report to use with validating your criteria, or for providing to another tea…

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## [Identities UI: In Account screen, had "Pinned" start minimized (or removed) if nothing set to pinned](https://developer.sailpoint.com/discuss/t/identities-ui-in-account-screen-had-pinned-start-minimized-or-removed-if-nothing-set-to-pinned/81168)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 0\
**Last updated:** [September 13, 2024, 1:58pm UTC](https://developer.sailpoint.com/discuss/t/identities-ui-in-account-screen-had-pinned-start-minimized-or-removed-if-nothing-set-to-pinned/81168 "2024-09-13T13:58:25Z")

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When looking at an account for a user, there is the option to have Pinned Attributes for that account. This is a great feature to have, especially if the account has a lot of attributes. However, if you are not using th…

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## [Bug in Entitlements UI - Actions menu disappears (new experience UI)](https://developer.sailpoint.com/discuss/t/bug-in-entitlements-ui-actions-menu-disappears-new-experience-ui/78987)

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**Author:** [@jrossicare](https://developer.sailpoint.com/discuss/u/jrossicare)\
**Replies:** 2\
**Last updated:** [September 4, 2024, 12:15am UTC](https://developer.sailpoint.com/discuss/t/bug-in-entitlements-ui-actions-menu-disappears-new-experience-ui/78987 "2024-09-04T00:15:40Z")

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What problem are you observing? I want to select an entitlement to mark it as privileged. This is fine, as long as you dont make a typo when searching for the entitlement. When selecting an Entitlement, the Actions butt…

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## [ISC Access History: Allow searching by ID as well as Name](https://developer.sailpoint.com/discuss/t/isc-access-history-allow-searching-by-id-as-well-as-name/79313)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 0\
**Last updated:** [September 4, 2024, 4:16pm UTC](https://developer.sailpoint.com/discuss/t/isc-access-history-allow-searching-by-id-as-well-as-name/79313 "2024-09-04T16:16:56Z")

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IDEA When searching for a user in the Admin → Identity Management → Access History page, the only option is searching for the identity by Name. Often times, it is much more efficient to find a user by their ID, which is…

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## [Forms Quick-Launch Widget Missing from MySailPoint in PROD as of 8/26/2024?](https://developer.sailpoint.com/discuss/t/forms-quick-launch-widget-missing-from-mysailpoint-in-prod-as-of-8-26-2024/78189)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 3\
**Last updated:** [August 26, 2024, 2:58pm UTC](https://developer.sailpoint.com/discuss/t/forms-quick-launch-widget-missing-from-mysailpoint-in-prod-as-of-8-26-2024/78189 "2024-08-26T14:58:35Z")

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Has anyone else experienced the Forms Quick-Launch forms widget disappearing today? It was present last week, but when our team went to launch a form, but the Widget is missing. It is not in the Customize list either. I …

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## [Trigger 'Refresh' button of form field programatically](https://developer.sailpoint.com/discuss/t/trigger-refresh-button-of-form-field-programatically/77730)

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**Author:** [@aseelvn07](https://developer.sailpoint.com/discuss/u/aseelvn07)\
**Replies:** 2\
**Last updated:** [August 23, 2024, 1:07pm UTC](https://developer.sailpoint.com/discuss/t/trigger-refresh-button-of-form-field-programatically/77730 "2024-08-23T13:07:53Z")

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Which IIQ version are you inquiring about? 8.3 Please share any images or screenshots, if relevant. Share all details about your problem, including any error messages you may have received. When enduser hit ‘Refresh’…

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## [ISC: Source » Aggregation History and Connections » Connections - New Experience](https://developer.sailpoint.com/discuss/t/isc-source-aggregation-history-and-connections-connections-new-experience/77508)

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**Author:** [@adamian](https://developer.sailpoint.com/discuss/u/adamian)\
**Replies:** 1\
**Last updated:** [August 21, 2024, 3:30pm UTC](https://developer.sailpoint.com/discuss/t/isc-source-aggregation-history-and-connections-connections-new-experience/77508 "2024-08-21T15:30:08Z")

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What problem are you observing? On the page https://tenant-sb.identitynow.com/ui/a/admin/connections/sources/SOURCE\_ID/view/connections I get the information that “There isn’t an identity profile associated with this sou…

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## [Trigger postback or Refresh in Form](https://developer.sailpoint.com/discuss/t/trigger-postback-or-refresh-in-form/76968)

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**Author:** [@aseelvn07](https://developer.sailpoint.com/discuss/u/aseelvn07)\
**Replies:** 9\
**Last updated:** [August 19, 2024, 7:40am UTC](https://developer.sailpoint.com/discuss/t/trigger-postback-or-refresh-in-form/76968 "2024-08-19T07:40:38Z")

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Which IIQ version are you inquiring about? IdentityIQ 8.3 Share all details about your problem, including any error messages you may have received. I have a dropdown Form filed that is set as postback=true and some othe…

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## [Entitlement UI: Filter by source selecting 2 sources when arrows used](https://developer.sailpoint.com/discuss/t/entitlement-ui-filter-by-source-selecting-2-sources-when-arrows-used/76486)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 0\
**Last updated:** [August 12, 2024, 4:32pm UTC](https://developer.sailpoint.com/discuss/t/entitlement-ui-filter-by-source-selecting-2-sources-when-arrows-used/76486 "2024-08-12T16:32:26Z")

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What problem are you observing? When on the entitlement screen and selecting a filter for the source, I am seeing two odd behaviours: In my Ambassador tenant, I am seeing it select 2 sources to filter on, even though …

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## [Clear Form Field values when another field value changes](https://developer.sailpoint.com/discuss/t/clear-form-field-values-when-another-field-value-changes/75703)

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**Author:** [@vedeepak](https://developer.sailpoint.com/discuss/u/vedeepak)\
**Replies:** 3\
**Last updated:** [August 7, 2024, 2:29pm UTC](https://developer.sailpoint.com/discuss/t/clear-form-field-values-when-another-field-value-changes/75703 "2024-08-07T14:29:57Z")

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I have a form Field2 (set as combobox, dynamic and postback =true and \<allowedfieldvalues\>). The values generated in the dropdown for this field is based on Field1 (which is again a dropdown set as dynamic=true and postb…

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## [Account Management: Error when user is a Source Sub-Admin, but not in Governance Groups](https://developer.sailpoint.com/discuss/t/account-management-error-when-user-is-a-source-sub-admin-but-not-in-governance-groups/67339)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 2\
**Last updated:** [July 10, 2024, 2:54pm UTC](https://developer.sailpoint.com/discuss/t/account-management-error-when-user-is-a-source-sub-admin-but-not-in-governance-groups/67339 "2024-07-10T14:54:33Z")

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What problem are you observing? When you are Logged in as a user with the Source Sub-Admin User Level and you click on the Accounts menu, an error appears in the UI as shown. What is the correct behavior? No error…

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## [Accounts Page: Sorting by Identity State causes the system to display 1 record/change font](https://developer.sailpoint.com/discuss/t/accounts-page-sorting-by-identity-state-causes-the-system-to-display-1-record-change-font/71463)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 0\
**Last updated:** [July 8, 2024, 8:45pm UTC](https://developer.sailpoint.com/discuss/t/accounts-page-sorting-by-identity-state-causes-the-system-to-display-1-record-change-font/71463 "2024-07-08T20:45:53Z")

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What problem are you observing? NOTE: This is happening in PROD, but not affecting us currently outside my evaluation of the Accounts. This is NOT happening in the lower environments. When working with the Accounts page…

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## [Source UI: Refreshing the Page from Entitlement tab reloads incorrectly](https://developer.sailpoint.com/discuss/t/source-ui-refreshing-the-page-from-entitlement-tab-reloads-incorrectly/66719)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 0\
**Last updated:** [June 14, 2024, 7:07pm UTC](https://developer.sailpoint.com/discuss/t/source-ui-refreshing-the-page-from-entitlement-tab-reloads-incorrectly/66719 "2024-06-14T19:07:47Z")

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What problem are you observing? When you are on the Source UI, and you switch to the Entitlements tab and then refresh the page (to try and load changes in the grid) the main view stays on the Entitlements grid, but the …

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## [Accounts UI: Accounts grid header issue when changing number of rows returned](https://developer.sailpoint.com/discuss/t/accounts-ui-accounts-grid-header-issue-when-changing-number-of-rows-returned/65757)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 0\
**Last updated:** [June 12, 2024, 7:50pm UTC](https://developer.sailpoint.com/discuss/t/accounts-ui-accounts-grid-header-issue-when-changing-number-of-rows-returned/65757 "2024-06-12T19:50:47Z")

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What problem are you observing? When on the Acconts page (Admin → Identity Management → Accounts) if you change the number of rows returned to be more than the default 25, when you scroll, the Column choice header will s…

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