# \#sources

**URL:** https://developer.sailpoint.com/discuss/tag/sources/702.md

[Latest](https://developer.sailpoint.com/discuss/latest.md) · [Categories](https://developer.sailpoint.com/discuss/categories.md) · [Tags](https://developer.sailpoint.com/discuss/tags.md)

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## [Salesforce ECA Authentication – Random 401](https://developer.sailpoint.com/discuss/t/salesforce-eca-authentication-random-401/223571)

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**Author:** [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Replies:** 9\
**Last updated:** [October 5, 2026, 3:43pm UTC](https://developer.sailpoint.com/discuss/t/salesforce-eca-authentication-random-401/223571 "2026-10-05T15:43:40Z")

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Hi everyone, We recently migrated our Salesforce source in SailPoint ISC to the new Salesforce External Client App (ECA) authentication method. Since the migration, we are randomly getting the following error during pr…

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## [Approach of Integrating an application using WebService Based Connector](https://developer.sailpoint.com/discuss/t/approach-of-integrating-an-application-using-webservice-based-connector/217665)

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**Author:** [@rohit\_wekhande](https://developer.sailpoint.com/discuss/u/rohit_wekhande)\
**Replies:** 2\
**Last updated:** [October 5, 2026, 6:55am UTC](https://developer.sailpoint.com/discuss/t/approach-of-integrating-an-application-using-webservice-based-connector/217665 "2026-10-05T06:55:14Z")

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Problem After discovery sessions with application owners to integrate their application in Identity Security Cloud (ISC), deciding to use a Web Service based connector and directly jumping into the configuration adds si…

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## [Update the accessRequestConfig and add requireEndDate field](https://developer.sailpoint.com/discuss/t/update-the-accessrequestconfig-and-add-requireenddate-field/221838)

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**Author:** [@ahmed119](https://developer.sailpoint.com/discuss/u/ahmed119)\
**Replies:** 1\
**Last updated:** [September 8, 2026, 11:40am UTC](https://developer.sailpoint.com/discuss/t/update-the-accessrequestconfig-and-add-requireenddate-field/221838 "2026-09-08T11:40:19Z")

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why when I update the accessRequestConfig and add requireEndDate field with true it ignored.

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## [SailPoint Identity Cutover Strategy and Azure Account Correlation Behaviour](https://developer.sailpoint.com/discuss/t/sailpoint-identity-cutover-strategy-and-azure-account-correlation-behaviour/216842)

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**Author:** [@lalithajay](https://developer.sailpoint.com/discuss/u/lalithajay)\
**Replies:** 10\
**Last updated:** [August 21, 2026, 3:11am UTC](https://developer.sailpoint.com/discuss/t/sailpoint-identity-cutover-strategy-and-azure-account-correlation-behaviour/216842 "2026-08-21T03:11:32Z")

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Hi All, I’d like to provide some context around our planned cutover approach and seek your advice. We are currently planning the cutover for a new cohort of users that does not yet exist in our production SailPoint te…

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## [Delimited file - Usage of delimiter inside a column](https://developer.sailpoint.com/discuss/t/delimited-file-usage-of-delimiter-inside-a-column/218057)

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**Author:** [@papie66](https://developer.sailpoint.com/discuss/u/papie66)\
**Replies:** 7\
**Last updated:** [August 5, 2026, 1:33am UTC](https://developer.sailpoint.com/discuss/t/delimited-file-usage-of-delimiter-inside-a-column/218057 "2026-08-05T01:33:31Z")

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Hi everyone, I am currently configuring a Delimited Source in SailPoint ISC and have a question regarding multi-valued entitlements. Our account file is structured as follows: name,surname,entitlements John,Doe,RoleA…

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## [Dynamic File Name for Delimited File Source](https://developer.sailpoint.com/discuss/t/dynamic-file-name-for-delimited-file-source/217014)

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**Author:** [@b-julian](https://developer.sailpoint.com/discuss/u/b-julian)\
**Replies:** 4\
**Last updated:** [July 27, 2026, 9:34am UTC](https://developer.sailpoint.com/discuss/t/dynamic-file-name-for-delimited-file-source/217014 "2026-07-27T09:34:32Z")

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Hi All, I would like to know if there is any best practice to handle dynamic file name inside the delimited file source. HR systems generate different file name daily by appending the timestamp in the file. Coming f…

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## [Question on Deploying a Source Export as a New Source](https://developer.sailpoint.com/discuss/t/question-on-deploying-a-source-export-as-a-new-source/217028)

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**Author:** [@lalithajay](https://developer.sailpoint.com/discuss/u/lalithajay)\
**Replies:** 8\
**Last updated:** [July 27, 2026, 12:26am UTC](https://developer.sailpoint.com/discuss/t/question-on-deploying-a-source-export-as-a-new-source/217028 "2026-07-27T00:26:30Z")

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Hi, I am in the process of exporting a Source configuration from our Sandbox tenant to Production. I exported the specific Source using VS Code, then uploaded the export through Configuration Hub. I also used Object Ma…

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## [SailPoint ISC Automating Bulk Attribute Sync via PowerShell Script](https://developer.sailpoint.com/discuss/t/sailpoint-isc-automating-bulk-attribute-sync-via-powershell-script/216748)

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**Author:** [@rohit\_wekhande](https://developer.sailpoint.com/discuss/u/rohit_wekhande)\
**Replies:** 3\
**Last updated:** [July 20, 2026, 12:44pm UTC](https://developer.sailpoint.com/discuss/t/sailpoint-isc-automating-bulk-attribute-sync-via-powershell-script/216748 "2026-07-20T12:44:19Z")

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Problem Attribute synchronization is a critical function in SailPoint Identity Security Cloud (ISC) that update’s identity attributes from SailPoint into downstream applications or HRMS target systems where write-back ca…

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## [OOTB vs. Web Services: Choosing the Right Integration Path for SailPoint NERM](https://developer.sailpoint.com/discuss/t/ootb-vs-web-services-choosing-the-right-integration-path-for-sailpoint-nerm/216749)

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**Author:** [@rohit\_wekhande](https://developer.sailpoint.com/discuss/u/rohit_wekhande)\
**Replies:** 0\
**Last updated:** [July 18, 2026, 5:35am UTC](https://developer.sailpoint.com/discuss/t/ootb-vs-web-services-choosing-the-right-integration-path-for-sailpoint-nerm/216749 "2026-07-18T05:35:16Z")

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Problem SailPoint Non-Employee Risk Management (NERM), previously known as SecZetta, is critical for mitigating the security threat vectors and risks associated with non-compliant non-employee lifecycle management. While…

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## [New Account Provisioned Email Notifications – Configuration and Documentation Clarification](https://developer.sailpoint.com/discuss/t/new-account-provisioned-email-notifications-configuration-and-documentation-clarification/216507)

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**Author:** [@lalithajay](https://developer.sailpoint.com/discuss/u/lalithajay)\
**Replies:** 6\
**Last updated:** [July 15, 2026, 11:59pm UTC](https://developer.sailpoint.com/discuss/t/new-account-provisioned-email-notifications-configuration-and-documentation-clarification/216507 "2026-07-15T23:59:34Z")

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Hi All, We are currently troubleshooting an issue related to the New Account Provisioned Email Template, which is already configured to notify an identity’s manager. Reference: New Account Provisioned Email Template - …

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## [High Level Design of Handling Multi-Authoritative Sources and Dynamic Attribute Population in SailPoint ISC](https://developer.sailpoint.com/discuss/t/high-level-design-of-handling-multi-authoritative-sources-and-dynamic-attribute-population-in-sailpoint-isc/215729)

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**Author:** [@rohit\_wekhande](https://developer.sailpoint.com/discuss/u/rohit_wekhande)\
**Replies:** 4\
**Last updated:** [July 6, 2026, 6:26am UTC](https://developer.sailpoint.com/discuss/t/high-level-design-of-handling-multi-authoritative-sources-and-dynamic-attribute-population-in-sailpoint-isc/215729 "2026-07-06T06:26:58Z")

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Problem Understanding SailPoint ISC Identity Profile Priority When an identity is discovered across multiple authoritative sources, SailPoint ISC uses Identity Profiles to determine which source takes precedence. The …

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## [How to change Account Name of an identity in ISC](https://developer.sailpoint.com/discuss/t/how-to-change-account-name-of-an-identity-in-isc/213605)

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**Author:** [@nilay\_mani](https://developer.sailpoint.com/discuss/u/nilay_mani)\
**Replies:** 10\
**Last updated:** [June 16, 2026, 1:41pm UTC](https://developer.sailpoint.com/discuss/t/how-to-change-account-name-of-an-identity-in-isc/213605 "2026-06-16T13:41:35Z")

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Hi, I have been trying to change the account name of an identity which currently is the display name. I tried remapping the accountName through the account Schema to its UPN/email but the accountName on the identity is s…

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## [Astuce ou possibilité de créer un profil avec plusieurs surces](https://developer.sailpoint.com/discuss/t/astuce-ou-possibilite-de-creer-un-profil-avec-plusieurs-surces/207402)

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**Author:** [@f\_rey](https://developer.sailpoint.com/discuss/u/f_rey)\
**Replies:** 4\
**Last updated:** [May 23, 2026, 4:30pm UTC](https://developer.sailpoint.com/discuss/t/astuce-ou-possibilite-de-creer-un-profil-avec-plusieurs-surces/207402 "2026-05-23T16:30:34Z")

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on a une source 1 avec un droit acce et une souce 2 avec un droit visu. on voudrait créer un profil d’accès pouvant contenir ces deux droits de source différentes, est ce possible ? ou sinon un moyen de contourner ? Me…

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## [Could not import config: unable to look up connector details for connector type 'DelimitedFile'](https://developer.sailpoint.com/discuss/t/could-not-import-config-unable-to-look-up-connector-details-for-connector-type-delimitedfile/208372)

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**Author:** [@KrishnaReddy](https://developer.sailpoint.com/discuss/u/KrishnaReddy)\
**Replies:** 3\
**Last updated:** [May 15, 2026, 11:07am UTC](https://developer.sailpoint.com/discuss/t/could-not-import-config-unable-to-look-up-connector-details-for-connector-type-delimitedfile/208372 "2026-05-15T11:07:20Z")

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Hello, I am trying to import delimited file type source from dev to QA through VA(visual studio) and getting below error. Error: Could not import config: unable to look up connector details for connector type ‘Delimit…

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## [Delimited File source - File Settings - Bug?](https://developer.sailpoint.com/discuss/t/delimited-file-source-file-settings-bug/208280)

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**Author:** [@jrossicare](https://developer.sailpoint.com/discuss/u/jrossicare)\
**Replies:** 2\
**Last updated:** [May 14, 2026, 5:44am UTC](https://developer.sailpoint.com/discuss/t/delimited-file-source-file-settings-bug/208280 "2026-05-14T05:44:11Z")

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Hi, I dont know if this is a bug or how the product is meant to work, I created a Delimited File Source. Under File Settings \> Account \> Filtering, set ‘Number of Lines to Skip’ to 4 as my input file looks like: Acm…

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## [Connecting SQL Loader to Files on Sharepoint File Store](https://developer.sailpoint.com/discuss/t/connecting-sql-loader-to-files-on-sharepoint-file-store/199708)

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**Author:** [@frasershepherd](https://developer.sailpoint.com/discuss/u/frasershepherd)\
**Replies:** 9\
**Last updated:** [May 13, 2026, 2:32pm UTC](https://developer.sailpoint.com/discuss/t/connecting-sql-loader-to-files-on-sharepoint-file-store/199708 "2026-05-13T14:32:20Z")

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We have a number of SQL Loader sources at the moment which access files on a DFS File Share. This is being decommissioned, and we’re looking to move these files into Sharepoint. So far I’ve tried setting up one source …

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## [Workday Accounts SaaS Connector Custom Attributes?](https://developer.sailpoint.com/discuss/t/workday-accounts-saas-connector-custom-attributes/206036)

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**Author:** [@seth\_hexum](https://developer.sailpoint.com/discuss/u/seth_hexum)\
**Replies:** 11\
**Last updated:** [April 30, 2026, 3:45pm UTC](https://developer.sailpoint.com/discuss/t/workday-accounts-saas-connector-custom-attributes/206036 "2026-04-30T15:45:28Z")

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Hello, Scenario: We are working on implementing these 2 Workday connectors into our tenant. We use the “Workday SaaS” connector to aggregate HR Source of Authority records. We use the “Workday Accounts SaaS” to manage t…

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## [Identity Profile is pointing to a deleted source → backend inconsistency → requires support fix](https://developer.sailpoint.com/discuss/t/identity-profile-is-pointing-to-a-deleted-source-backend-inconsistency-requires-support-fix/205236)

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**Author:** [@Gxurav713](https://developer.sailpoint.com/discuss/u/Gxurav713)\
**Replies:** 16\
**Last updated:** [April 24, 2026, 5:26am UTC](https://developer.sailpoint.com/discuss/t/identity-profile-is-pointing-to-a-deleted-source-backend-inconsistency-requires-support-fix/205236 "2026-04-24T05:26:15Z")

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Hi, I’m facing a data integrity issue while accessing Identity Profiles. Error: 500.2.1 Data integrity issue Authoritative Source referenced by Identity Profile “akshat” not found This issue is occurring both in UI …

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## [Issue on entitlement type](https://developer.sailpoint.com/discuss/t/issue-on-entitlement-type/205157)

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**Author:** [@Amsingh1](https://developer.sailpoint.com/discuss/u/Amsingh1)\
**Replies:** 2\
**Last updated:** [April 22, 2026, 9:23pm UTC](https://developer.sailpoint.com/discuss/t/issue-on-entitlement-type/205157 "2026-04-22T21:23:54Z")

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Hi Folks, In SAP HANA connector under entitlement types i am trying to delete a type but i am getting the below error. Any Idea on this

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## [Automate Delimited Source aggreagtion](https://developer.sailpoint.com/discuss/t/automate-delimited-source-aggreagtion/196378)

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**Author:** [@jalad10](https://developer.sailpoint.com/discuss/u/jalad10)\
**Replies:** 6\
**Last updated:** [April 15, 2026, 1:22pm UTC](https://developer.sailpoint.com/discuss/t/automate-delimited-source-aggreagtion/196378 "2026-04-15T13:22:47Z")

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So i have onboarded payer sites as a delimited source in ISC for access review. So is there a way to automate just aggregation part so we can drop updated csv file and that delimited source pick up the file from that pat…

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## [CCP Error - keystore password was incorrect](https://developer.sailpoint.com/discuss/t/ccp-error-keystore-password-was-incorrect/201926)

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**Author:** [@msingh39](https://developer.sailpoint.com/discuss/u/msingh39)\
**Replies:** 10\
**Last updated:** [April 13, 2026, 1:49pm UTC](https://developer.sailpoint.com/discuss/t/ccp-error-keystore-password-was-incorrect/201926 "2026-04-13T13:49:45Z")

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Hi Folks, I am setting up the CCP for one of the AD source. After installing the certificate and setting up the CCP config, I am getting below error. Certiicate is valid and cred as well but on testing the source connec…

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## [Workday SaaS Custom Attributes Not Working](https://developer.sailpoint.com/discuss/t/workday-saas-custom-attributes-not-working/199986)

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**Author:** [@seth\_hexum](https://developer.sailpoint.com/discuss/u/seth_hexum)\
**Replies:** 9\
**Last updated:** [March 20, 2026, 4:02pm UTC](https://developer.sailpoint.com/discuss/t/workday-saas-custom-attributes-not-working/199986 "2026-03-20T16:02:56Z")

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Hello everyone, We are trying to aggregate Custom Attributes from Workday SaaS. The standard attributes and Custom IDs are working, however we cannot seem to pull in data from the Custom Attributes in the Integration Fi…

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## [Workday SaaS Custom ID & Custom Attribute Aggregation Problems](https://developer.sailpoint.com/discuss/t/workday-saas-custom-id-custom-attribute-aggregation-problems/199910)

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**Author:** [@seth\_hexum](https://developer.sailpoint.com/discuss/u/seth_hexum)\
**Replies:** 3\
**Last updated:** [March 19, 2026, 6:38pm UTC](https://developer.sailpoint.com/discuss/t/workday-saas-custom-id-custom-attribute-aggregation-problems/199910 "2026-03-19T18:38:52Z")

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Hello everyone, We are trying to configure a Workday SaaS source in our tenant. All of the connector’s default attributes seem to be working properly, however we have not been able to get data for Custom IDs and Custom …

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## [Remove Entitlement from Source (Application)](https://developer.sailpoint.com/discuss/t/remove-entitlement-from-source-application/199170)

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**Author:** [@msingh39](https://developer.sailpoint.com/discuss/u/msingh39)\
**Replies:** 22\
**Last updated:** [March 19, 2026, 3:10am UTC](https://developer.sailpoint.com/discuss/t/remove-entitlement-from-source-application/199170 "2026-03-19T03:10:28Z")

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Hi Folks, I have some unwanted entitlements in my application source and wants to remove them while keep existing intact. Tried to download the Entitlement Schema but nothing in the extract comes in. How i can remove t…

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## [JDBC Connector Exception](https://developer.sailpoint.com/discuss/t/jdbc-connector-exception/164603)

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**Author:** [@denanife](https://developer.sailpoint.com/discuss/u/denanife)\
**Replies:** 2\
**Last updated:** [March 18, 2026, 5:35am UTC](https://developer.sailpoint.com/discuss/t/jdbc-connector-exception/164603 "2026-03-18T05:35:19Z")

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Hi, We have a JDBC conector and a Service Desk conection with Jira. A user requested a role, but retrieve a exception: sailpoint.connector.ConnectorException: Unable to execute request to URI https://{tenant}.api.iden…

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## [ISC Workflow to delete AD Accounts throws 400 "Bad request"](https://developer.sailpoint.com/discuss/t/isc-workflow-to-delete-ad-accounts-throws-400-bad-request/196382)

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**Author:** [@othornewill](https://developer.sailpoint.com/discuss/u/othornewill)\
**Replies:** 4\
**Last updated:** [February 17, 2026, 11:04pm UTC](https://developer.sailpoint.com/discuss/t/isc-workflow-to-delete-ad-accounts-throws-400-bad-request/196382 "2026-02-17T23:04:19Z")

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Hello SailPoint ISC Developers, I have a workflow which executes once the user leave date is 1 day in the past. The idea of the workflow is to delete the active directory user account. However, for some reason I get an…

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## [Source Recommendation Status](https://developer.sailpoint.com/discuss/t/source-recommendation-status/195895)

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**Author:** [@udayputta](https://developer.sailpoint.com/discuss/u/udayputta)\
**Replies:** 8\
**Last updated:** [February 12, 2026, 4:57pm UTC](https://developer.sailpoint.com/discuss/t/source-recommendation-status/195895 "2026-02-12T16:57:36Z")

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:bangbang: Please be sure you’ve read the docs and API specs before asking for help. Also, please be sure you’ve searched the forum for your answer before you create a new topic. Please consider addressing the followi…

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## [Issue with Account-Entitlement Association based on Aggregation Order in ISC](https://developer.sailpoint.com/discuss/t/issue-with-account-entitlement-association-based-on-aggregation-order-in-isc/190731)

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**Author:** [@GovindSaini](https://developer.sailpoint.com/discuss/u/GovindSaini)\
**Replies:** 17\
**Last updated:** [February 3, 2026, 5:19am UTC](https://developer.sailpoint.com/discuss/t/issue-with-account-entitlement-association-based-on-aggregation-order-in-isc/190731 "2026-02-03T05:19:49Z")

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I’ve encountered some unexpected behavior regarding the order of aggregation operations in SailPoint ISC and wanted to see if others have experienced this or if this is expected behavior. The Issue: I’m observing that t…

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## [Error in AWS SaaS source : Failed to get config options for key: cloudScope](https://developer.sailpoint.com/discuss/t/error-in-aws-saas-source-failed-to-get-config-options-for-key-cloudscope/193328)

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**Author:** [@PamelaTungOneNZ](https://developer.sailpoint.com/discuss/u/PamelaTungOneNZ)\
**Replies:** 0\
**Last updated:** [January 14, 2026, 10:50am UTC](https://developer.sailpoint.com/discuss/t/error-in-aws-saas-source-failed-to-get-config-options-for-key-cloudscope/193328 "2026-01-14T10:50:21Z")

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Hi, I’m working on a Agent Identity Security PoC and need to create AWS SaaS so that it can integrate with Amazon Bedrock AgentCore. I followed the SailPoint documentation Integrating SailPoint and Amazon Web Services S…

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## [Salesforce Error with source? "The data you were trying to access could not be found""](https://developer.sailpoint.com/discuss/t/salesforce-error-with-source-the-data-you-were-trying-to-access-could-not-be-found/192976)

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**Author:** [@roger\_dominguez](https://developer.sailpoint.com/discuss/u/roger_dominguez)\
**Replies:** 1\
**Last updated:** [January 12, 2026, 7:16pm UTC](https://developer.sailpoint.com/discuss/t/salesforce-error-with-source-the-data-you-were-trying-to-access-could-not-be-found/192976 "2026-01-12T19:16:50Z")

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Over the weekend we were made aware from our Salesforce Team that an update to our lower environments were upgraded to the Spring 26 core platform. We then encountered an error where the source would not reconnect provid…

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