# \#resolved

**URL:** https://developer.sailpoint.com/discuss/tag/resolved/767.md

[Latest](https://developer.sailpoint.com/discuss/latest.md) · [Categories](https://developer.sailpoint.com/discuss/categories.md) · [Tags](https://developer.sailpoint.com/discuss/tags.md)

---

## [Password Sync Group UI Bug](https://developer.sailpoint.com/discuss/t/password-sync-group-ui-bug/211664)

<div class="topic-metadata">

**Author:** [@trettkowski](https://developer.sailpoint.com/discuss/u/trettkowski)\
**Replies:** 1\
**Last updated:** [June 17, 2026, 11:29am UTC](https://developer.sailpoint.com/discuss/t/password-sync-group-ui-bug/211664 "2026-06-17T11:29:29Z")

</div>

When trying to load a password sync group item that has numerous sources assigned to it, if there are too many sources assigned, then the page fails to load and gives an error. After looking at the debug tools, I fou…

---

## [ISC - List Tagged Objects API - count parameter returns wrong value](https://developer.sailpoint.com/discuss/t/isc-list-tagged-objects-api-count-parameter-returns-wrong-value/184368)

<div class="topic-metadata">

**Author:** [@angelo\_mekenkamp](https://developer.sailpoint.com/discuss/u/angelo_mekenkamp)\
**Replies:** 3\
**Last updated:** [December 3, 2025, 1:58pm UTC](https://developer.sailpoint.com/discuss/t/isc-list-tagged-objects-api-count-parameter-returns-wrong-value/184368 "2025-12-03T13:58:37Z")

</div>

Hi all! :slight\_smile: According to list-tagged-objects | SailPoint Developer Community GET /v2025/tagged-objects?count=true will populate the x-total-count field with number of tagged objects. In this way it can be us…

---

## [ISC - tags API fails](https://developer.sailpoint.com/discuss/t/isc-tags-api-fails/184355)

<div class="topic-metadata">

**Author:** [@angelo\_mekenkamp](https://developer.sailpoint.com/discuss/u/angelo_mekenkamp)\
**Replies:** 1\
**Last updated:** [October 14, 2025, 1:32pm UTC](https://developer.sailpoint.com/discuss/t/isc-tags-api-fails/184355 "2025-10-14T13:32:08Z")

</div>

Hi all :), According to this documentation this API is not an experimental API, but a public API. Yet running it will throw {"error":"Experimental Header is missing or invalid."}.

---

## [ARM WhatIF analysis is currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/arm-whatif-analysis-is-currently-experiencing-a-service-disruption/182913)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [September 25, 2025, 9:10pm UTC](https://developer.sailpoint.com/discuss/t/arm-whatif-analysis-is-currently-experiencing-a-service-disruption/182913 "2025-09-25T21:10:06Z")

</div>

Resolved - 2025-09-25T21:23:35Z (UTC) This issue has been resolved. Investigating - 2025-09-25T21:10:01Z (UTC) We continue to investigate this issue. Investigating - 2025-09-25T20:34:22Z (UTC) SailPoint is investigatin…

---

## [ISC - org config API fails](https://developer.sailpoint.com/discuss/t/isc-org-config-api-fails/175783)

<div class="topic-metadata">

**Author:** [@angelo\_mekenkamp](https://developer.sailpoint.com/discuss/u/angelo_mekenkamp)\
**Replies:** 6\
**Last updated:** [September 25, 2025, 11:35am UTC](https://developer.sailpoint.com/discuss/t/isc-org-config-api-fails/175783 "2025-09-25T11:35:55Z")

</div>

Hi all :), According to this documentation this API is not an experimental API, but a public API. Yet running it will throw {"error":"Experimental Header is missing or invalid."}.

---

## [Some clients are currently experiencing a service disruption when attempting to log into their tenant](https://developer.sailpoint.com/discuss/t/some-clients-are-currently-experiencing-a-service-disruption-when-attempting-to-log-into-their-tenant/182571)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [September 24, 2025, 3:10pm UTC](https://developer.sailpoint.com/discuss/t/some-clients-are-currently-experiencing-a-service-disruption-when-attempting-to-log-into-their-tenant/182571 "2025-09-24T15:10:27Z")

</div>

Resolved - 2025-09-24T15:10:18Z (UTC) This incident has been resolved Investigating - 2025-09-24T14:41:30Z (UTC) SailPoint is investigating an issue with login for some tenants. We are working on addressing the service …

---

## [Identity Security Cloud is experiencing connectivity issues](https://developer.sailpoint.com/discuss/t/identity-security-cloud-is-experiencing-connectivity-issues/180826)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [September 18, 2025, 8:43pm UTC](https://developer.sailpoint.com/discuss/t/identity-security-cloud-is-experiencing-connectivity-issues/180826 "2025-09-18T20:43:15Z")

</div>

Resolved - 2025-09-18T21:46:06Z (UTC) This issue has been resolved. Identified - 2025-09-18T21:36:18Z (UTC) The issue has been identified and a fix is being implemented. Investigating - 2025-09-18T21:27:54Z (UTC) We ar…

---

## [IdentityNow is experiencing issues](https://developer.sailpoint.com/discuss/t/identitynow-is-experiencing-issues/179005)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [September 12, 2025, 2:31pm UTC](https://developer.sailpoint.com/discuss/t/identitynow-is-experiencing-issues/179005 "2025-09-12T14:31:29Z")

</div>

Resolved - 2025-09-12T14:56:33Z (UTC) The issue is now resolved Investigating - 2025-09-12T14:32:50Z (UTC) We are continuing to investigate this issue. Investigating - 2025-09-12T14:31:21Z (UTC) IdentityNow is experien…

---

## [Workflows is currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/workflows-is-currently-experiencing-a-service-disruption/177125)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [September 6, 2025, 6:50am UTC](https://developer.sailpoint.com/discuss/t/workflows-is-currently-experiencing-a-service-disruption/177125 "2025-09-06T06:50:50Z")

</div>

Resolved - 2025-09-06T06:50:45Z (UTC) The SailPoint team has mitigated the service disruption with Workflows Identified - 2025-09-06T06:27:14Z (UTC) SailPoint is investigating an issue with Workflows that is currently i…

---

## [Workflows in Staging US EAST 1 are currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/workflows-in-staging-us-east-1-are-currently-experiencing-a-service-disruption/176144)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [September 3, 2025, 5:14pm UTC](https://developer.sailpoint.com/discuss/t/workflows-in-staging-us-east-1-are-currently-experiencing-a-service-disruption/176144 "2025-09-03T17:14:14Z")

</div>

Resolved - 2025-09-03T19:06:10Z (UTC) The SailPoint team has mitigated the service disruption with Workflows in staging in US\_East-1 Identified - 2025-09-03T17:14:08Z (UTC) The issue has been identified and a fix is bei…

---

## [Bulk Attribute synch is currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/bulk-attribute-synch-is-currently-experiencing-a-service-disruption/156464)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [July 16, 2025, 5:49pm UTC](https://developer.sailpoint.com/discuss/t/bulk-attribute-synch-is-currently-experiencing-a-service-disruption/156464 "2025-07-16T17:49:21Z")

</div>

Resolved - 2025-07-17T02:14:28Z (UTC) This incident has been resolved. Monitoring - 2025-07-17T01:33:22Z (UTC) Teams to continue to monitor the backlog draining and system performance is improving. Updates will be prov…

---

## [SailPoint CLI - Expired Certificate](https://developer.sailpoint.com/discuss/t/sailpoint-cli-expired-certificate/154150)

<div class="topic-metadata">

**Author:** [@ebanderson](https://developer.sailpoint.com/discuss/u/ebanderson)\
**Replies:** 3\
**Last updated:** [July 11, 2025, 6:30pm UTC](https://developer.sailpoint.com/discuss/t/sailpoint-cli-expired-certificate/154150 "2025-07-11T18:30:12Z")

</div>

What problem are you observing? Please describe how the feature is currently behaving, and why this is a problem. Please share screenshots and any other supporting information that you have. Just installed the SailPoi…

---

## [IdentityNow - Entitlement Aggregations experiencing an issue](https://developer.sailpoint.com/discuss/t/identitynow-entitlement-aggregations-experiencing-an-issue/143430)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [June 10, 2025, 11:03pm UTC](https://developer.sailpoint.com/discuss/t/identitynow-entitlement-aggregations-experiencing-an-issue/143430 "2025-06-10T23:03:44Z")

</div>

Resolved - 2025-06-10T23:03:38Z (UTC) This incident has been resolved. Investigating - 2025-06-10T22:54:28Z (UTC) The entitlements service is experiencing an issue. Updating entitlement may also experience issues and th…

---

## [Identity Now is experiencing a service disruption for customers authenticating with SAML SSO](https://developer.sailpoint.com/discuss/t/identity-now-is-experiencing-a-service-disruption-for-customers-authenticating-with-saml-sso/126117)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [May 8, 2025, 9:10am UTC](https://developer.sailpoint.com/discuss/t/identity-now-is-experiencing-a-service-disruption-for-customers-authenticating-with-saml-sso/126117 "2025-05-08T09:10:57Z")

</div>

Resolved - 2025-05-08T10:31:03Z (UTC) The SailPoint team has mitigated the service disruption. Identified - 2025-05-08T09:38:07Z (UTC) We are working on addressing the service disruption and will provide an update upon …

---

## [AIC Failures](https://developer.sailpoint.com/discuss/t/aic-failures/124913)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [May 5, 2025, 4:38pm UTC](https://developer.sailpoint.com/discuss/t/aic-failures/124913 "2025-05-05T16:38:53Z")

</div>

Resolved - 2025-05-05T19:23:36Z (UTC) This incident has been resolved. Monitoring - 2025-05-05T16:38:44Z (UTC) We are currently monitoring an issue that is impacting AIC operations in US-East region. Updates will be pr…

---

## [NERM Authentication issues](https://developer.sailpoint.com/discuss/t/nerm-authentication-issues/112480)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [April 16, 2025, 9:27pm UTC](https://developer.sailpoint.com/discuss/t/nerm-authentication-issues/112480 "2025-04-16T21:27:29Z")

</div>

Resolved - 2025-04-16T21:42:39Z (UTC) Issue has been resolved. NERM is working as normal now. Identified - 2025-04-16T21:27:24Z (UTC) We are experiencing issues with the NERM application. Some users may get an error whe…

---

## [SaaS connector operations performance degraded](https://developer.sailpoint.com/discuss/t/saas-connector-operations-performance-degraded/105526)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [March 26, 2025, 11:50pm UTC](https://developer.sailpoint.com/discuss/t/saas-connector-operations-performance-degraded/105526 "2025-03-26T23:50:32Z")

</div>

Resolved - 2025-03-26T23:54:28Z (UTC) This incident has been resolved. Monitoring - 2025-03-26T23:50:26Z (UTC) A fix has been implemented and we are monitoring the results. Investigating - 2025-03-26T22:57:02Z (UTC) We…

---

## [\<Application\> is currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/application-is-currently-experiencing-a-service-disruption/105000)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [March 20, 2025, 9:18pm UTC](https://developer.sailpoint.com/discuss/t/application-is-currently-experiencing-a-service-disruption/105000 "2025-03-20T21:18:49Z")

</div>

Resolved - 2025-03-20T21:22:03Z (UTC) This incident has been resolved. Investigating - 2025-03-20T21:18:44Z (UTC) We are continuing to investigate this issue. Investigating - 2025-03-20T21:16:29Z (UTC) SailPoint is inv…

---

## [Intermittent 503 Service Temporarily Unavailable errors](https://developer.sailpoint.com/discuss/t/intermittent-503-service-temporarily-unavailable-errors/103435)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [March 7, 2025, 2:10pm UTC](https://developer.sailpoint.com/discuss/t/intermittent-503-service-temporarily-unavailable-errors/103435 "2025-03-07T14:10:17Z")

</div>

Resolved - 2025-03-07T16:05:34Z (UTC) The service disruption impacting IdentityNow has been Mitigated Investigating - 2025-03-07T15:12:36Z (UTC) We are continuing to investigate this issue. Updates will be provided as …

---

## [Email notifications is currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/email-notifications-is-currently-experiencing-a-service-disruption/101516)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [February 20, 2025, 11:32am UTC](https://developer.sailpoint.com/discuss/t/email-notifications-is-currently-experiencing-a-service-disruption/101516 "2025-02-20T11:32:57Z")

</div>

Resolved - 2025-02-20T15:23:30Z (UTC) This incident has been resolved. Monitoring - 2025-02-20T12:24:47Z (UTC) A fix has been implemented and we are monitoring the results. Identified - 2025-02-20T12:14:08Z (UTC) The i…

---

## [IDN is currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/idn-is-currently-experiencing-a-service-disruption/101506)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [February 20, 2025, 9:35am UTC](https://developer.sailpoint.com/discuss/t/idn-is-currently-experiencing-a-service-disruption/101506 "2025-02-20T09:35:39Z")

</div>

Resolved - 2025-02-20T15:23:09Z (UTC) This incident has been resolved. Monitoring - 2025-02-20T09:35:34Z (UTC) A fix has been implemented and we are monitoring the results. Investigating - 2025-02-20T08:47:11Z (UTC) Sa…

---

## [NERM is currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/nerm-is-currently-experiencing-a-service-disruption/100145)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [February 7, 2025, 4:00am UTC](https://developer.sailpoint.com/discuss/t/nerm-is-currently-experiencing-a-service-disruption/100145 "2025-02-07T04:00:24Z")

</div>

Resolved - 2025-02-07T06:13:42Z (UTC) This incident has been resolved. Monitoring - 2025-02-07T05:58:33Z (UTC) A fix has been implemented and we are monitoring the results. Identified - 2025-02-07T04:00:19Z (UTC) The i…

---

## [ARM - New reports are offline](https://developer.sailpoint.com/discuss/t/arm-new-reports-are-offline/99576)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [January 31, 2025, 4:32pm UTC](https://developer.sailpoint.com/discuss/t/arm-new-reports-are-offline/99576 "2025-01-31T16:32:46Z")

</div>

Resolved - 2025-02-02T16:25:42Z (UTC) The issue has been fixed and all ARM reporting services are working as normal. Identified - 2025-02-01T01:02:43Z (UTC) A fix for this issue has been identified and will be implement…

---

## [NERM is currently experiencing a service disruption](https://developer.sailpoint.com/discuss/t/nerm-is-currently-experiencing-a-service-disruption/99520)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [January 30, 2025, 9:41pm UTC](https://developer.sailpoint.com/discuss/t/nerm-is-currently-experiencing-a-service-disruption/99520 "2025-01-30T21:41:54Z")

</div>

Resolved - 2025-01-30T21:49:00Z (UTC) This incident has been resolved. Identified - 2025-01-30T21:41:38Z (UTC) The issue has been identified and a fix is being implemented. Investigating - 2025-01-30T21:21:35Z (UTC) Sa…

---

## [ARM Reporting Services degraded](https://developer.sailpoint.com/discuss/t/arm-reporting-services-degraded/99134)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [January 27, 2025, 8:04pm UTC](https://developer.sailpoint.com/discuss/t/arm-reporting-services-degraded/99134 "2025-01-27T20:04:40Z")

</div>

Resolved - 2025-01-27T21:08:13Z (UTC) The issue has been fixed and ARM reporting services are working as normal. Investigating - 2025-01-27T20:04:34Z (UTC) We have identified an issue with the ARM Reporting Services and…

---

## [ARM jobs are not running](https://developer.sailpoint.com/discuss/t/arm-jobs-are-not-running/96379)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [January 10, 2025, 2:13am UTC](https://developer.sailpoint.com/discuss/t/arm-jobs-are-not-running/96379 "2025-01-10T02:13:04Z")

</div>

Resolved - 2025-01-10T03:13:28Z (UTC) The issue has been resolved. All pending jobs were executed successfully. Identified - 2025-01-10T02:12:59Z (UTC) The issue has been identified and a fix is being implemented. Inve…

---

## [Atlassian Connector](https://developer.sailpoint.com/discuss/t/atlassian-connector/94449)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [December 23, 2024, 10:12am UTC](https://developer.sailpoint.com/discuss/t/atlassian-connector/94449 "2024-12-23T10:12:10Z")

</div>

Resolved - 2024-12-23T22:40:09Z (UTC) This incident has been resolved. Identified - 2024-12-23T10:15:32Z (UTC) Due to a change in an Atlassian API endpoint, customers with an Atlassian connector containing invalid crede…

---

## [\[Non-Employee Risk Management\] Workflow Performance](https://developer.sailpoint.com/discuss/t/non-employee-risk-management-workflow-performance/67050)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [June 17, 2024, 3:18pm UTC](https://developer.sailpoint.com/discuss/t/non-employee-risk-management-workflow-performance/67050 "2024-06-17T15:18:46Z")

</div>

Resolved - 2024-06-17T18:36:59Z (UTC) Workflows are now executing as expected. If you continue to see any issues, please reach out to SailPoint Support Monitoring - 2024-06-17T15:18:39Z (UTC) Workflows are currently exp…

---

## [\[Non-Employee Risk Management\] Workflow Issues](https://developer.sailpoint.com/discuss/t/non-employee-risk-management-workflow-issues/65984)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [June 13, 2024, 1:46pm UTC](https://developer.sailpoint.com/discuss/t/non-employee-risk-management-workflow-issues/65984 "2024-06-13T13:46:36Z")

</div>

Resolved - 2024-06-13T15:00:18Z (UTC) This issue is now resolved and workflows should function as expected. Please reach out to SailPoint Support if you see any additional issues. Investigating - 2024-06-13T13:46:21Z (U…

---

## [\[NERM\] Non-Employee Risk Management Profiles API has degraded performance](https://developer.sailpoint.com/discuss/t/nerm-non-employee-risk-management-profiles-api-has-degraded-performance/61145)

<div class="topic-metadata">

**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [June 3, 2024, 4:54pm UTC](https://developer.sailpoint.com/discuss/t/nerm-non-employee-risk-management-profiles-api-has-degraded-performance/61145 "2024-06-03T16:54:56Z")

</div>

Resolved - 2024-06-04T13:23:53Z (UTC) This incident has been resolved and API Requests for the Profiles endpoint should be back to the expected speeds. Please reach out to SailPoint Support for NERM if you have any furth…

[Next page](https://developer.sailpoint.com/discuss/tag/resolved/767.md?match_all_tags=true&page=1&tags%5B%5D=resolved)
