# \#request

**URL:** https://developer.sailpoint.com/discuss/tag/request/893.md

[Latest](https://developer.sailpoint.com/discuss/latest.md) · [Categories](https://developer.sailpoint.com/discuss/categories.md) · [Tags](https://developer.sailpoint.com/discuss/tags.md)

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## [New Request Center UX in ISC](https://developer.sailpoint.com/discuss/t/new-request-center-ux-in-isc/224585)

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**Author:** [@rmmiles](https://developer.sailpoint.com/discuss/u/rmmiles)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 6:51pm UTC](https://developer.sailpoint.com/discuss/t/new-request-center-ux-in-isc/224585 "2026-10-02T18:51:50Z")

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I love the new UX deployed to our dev sandbox. However, it looks like when using the Request \> For Others option, searching by First and Last Name isn’t returning the appropriate results. I end up having to enter the use…

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## [Service desk BMC Helix ITSM SDIM  with Identity Security Cloud](https://developer.sailpoint.com/discuss/t/service-desk-bmc-helix-itsm-sdim-with-identity-security-cloud/207457)

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**Author:** [@ricardo\_s\_araujo](https://developer.sailpoint.com/discuss/u/ricardo_s_araujo)\
**Replies:** 5\
**Last updated:** [May 23, 2026, 12:26pm UTC](https://developer.sailpoint.com/discuss/t/service-desk-bmc-helix-itsm-sdim-with-identity-security-cloud/207457 "2026-05-23T12:26:03Z")

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I’m integrating the BMC Helix ITSM SDIM service desk with SailPoint Identity Security Cloud. I’ve filled in the JWT authentication, but I need to add the Ocp-Apim-Subscription-Key attribute to the request header. How ca…

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## [See all requests Objects in UI](https://developer.sailpoint.com/discuss/t/see-all-requests-objects-in-ui/205070)

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**Author:** [@rishavghoshacc](https://developer.sailpoint.com/discuss/u/rishavghoshacc)\
**Replies:** 1\
**Last updated:** [April 22, 2026, 8:38am UTC](https://developer.sailpoint.com/discuss/t/see-all-requests-objects-in-ui/205070 "2026-04-22T08:38:42Z")

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Hi all, I am trying to find the URL in IIQ that shows all the request objects scheduled for execution. I remember it being something like /identityiq/monitor/requests.jsf But it isn’t working. Thanks in advance.

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## [Modify AD Create Request in Before Create Rule](https://developer.sailpoint.com/discuss/t/modify-ad-create-request-in-before-create-rule/195247)

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**Author:** [@fayadm](https://developer.sailpoint.com/discuss/u/fayadm)\
**Replies:** 10\
**Last updated:** [February 14, 2026, 1:38pm UTC](https://developer.sailpoint.com/discuss/t/modify-ad-create-request-in-before-create-rule/195247 "2026-02-14T13:38:46Z")

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Hello, We are trying to manipulate attributes of an account that is to be created. The Before Create Rule is running successfully and is calculating the values as they should be calculated and the env:request variable i…

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## [Same request executes multiple times on multiple VMs](https://developer.sailpoint.com/discuss/t/same-request-executes-multiple-times-on-multiple-vms/193373)

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**Author:** [@opalyvoda](https://developer.sailpoint.com/discuss/u/opalyvoda)\
**Replies:** 9\
**Last updated:** [February 7, 2026, 7:31pm UTC](https://developer.sailpoint.com/discuss/t/same-request-executes-multiple-times-on-multiple-vms/193373 "2026-02-07T19:31:15Z")

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Which IIQ version are you inquiring about? 8.4 p2 Context We use workflow “Scheduled Assignment” to remove access, which is IT role, from Identity at defined Sun Set Date and Time. Internally this is handled by reques…

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## [Custom Request Processor](https://developer.sailpoint.com/discuss/t/custom-request-processor/191674)

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**Author:** [@David\_H](https://developer.sailpoint.com/discuss/u/David_H)\
**Replies:** 4\
**Last updated:** [December 30, 2025, 10:02pm UTC](https://developer.sailpoint.com/discuss/t/custom-request-processor/191674 "2025-12-30T22:02:56Z")

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Does anyone have experience with building a custom Request Processor/Scheduler or customizing the out-of-the-box one (sailpoint.request.RequestProcessor)? The OOTB meets the needs of my organization except for a couple …

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## [Create a Custom Request Executor within Plugin](https://developer.sailpoint.com/discuss/t/create-a-custom-request-executor-within-plugin/189943)

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**Author:** [@caiohatoum](https://developer.sailpoint.com/discuss/u/caiohatoum)\
**Replies:** 3\
**Last updated:** [December 22, 2025, 6:13pm UTC](https://developer.sailpoint.com/discuss/t/create-a-custom-request-executor-within-plugin/189943 "2025-12-22T18:13:34Z")

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I want to know, if is possible create a custom Request Executor within a Plugin to deal with custom requests created by a custom TaskExecutor. I know is possible create TaskExecutors and ServiceExecutors in a Plugin and …

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## [Purging old Request](https://developer.sailpoint.com/discuss/t/purging-old-request/190239)

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**Author:** [@Bishwa](https://developer.sailpoint.com/discuss/u/Bishwa)\
**Replies:** 5\
**Last updated:** [December 17, 2025, 4:21am UTC](https://developer.sailpoint.com/discuss/t/purging-old-request/190239 "2025-12-17T04:21:39Z")

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Which IIQ version are you inquiring about? 8.4 Please share any images or screenshots, if relevant. \[Please insert images here, otherwise delete this section\] Please share any other relevant files that may be required …

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## [Two-Step Approval (Both Parallel and Serial) Workflow for Azure AD Admin Account Creation](https://developer.sailpoint.com/discuss/t/two-step-approval-both-parallel-and-serial-workflow-for-azure-ad-admin-account-creation/186203)

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**Author:** [@aniketnegi](https://developer.sailpoint.com/discuss/u/aniketnegi)\
**Replies:** 3\
**Last updated:** [October 27, 2025, 6:04am UTC](https://developer.sailpoint.com/discuss/t/two-step-approval-both-parallel-and-serial-workflow-for-azure-ad-admin-account-creation/186203 "2025-10-27T06:04:38Z")

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Hi Team, We have a requirement where an Azure AD admin account needs to be created along with associated Azure roles. The approval process should follow a two-step workflow: First-Level Approval (Parallel): Each rol…

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## [Hide roles and entitlements from request center](https://developer.sailpoint.com/discuss/t/hide-roles-and-entitlements-from-request-center/181057)

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**Author:** [@selvasanthosh](https://developer.sailpoint.com/discuss/u/selvasanthosh)\
**Replies:** 5\
**Last updated:** [October 1, 2025, 6:40am UTC](https://developer.sailpoint.com/discuss/t/hide-roles-and-entitlements-from-request-center/181057 "2025-10-01T06:40:37Z")

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I want to hide few roles and few entitlements from request center for all identities whose employeeType = A What are the different ways to achieve this?

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## [Any Idea on Inflight request for custom workflow form entitlement](https://developer.sailpoint.com/discuss/t/any-idea-on-inflight-request-for-custom-workflow-form-entitlement/165069)

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**Author:** [@Santosh\_A\_More](https://developer.sailpoint.com/discuss/u/Santosh_A_More)\
**Replies:** 2\
**Last updated:** [August 11, 2025, 9:46am UTC](https://developer.sailpoint.com/discuss/t/any-idea-on-inflight-request-for-custom-workflow-form-entitlement/165069 "2025-08-11T09:46:09Z")

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I have created quicklink which is triggering my custom workflow and the form to select the entitlement. I want to stop user from raising request for same entitlement again if previous request status is in progress . an…

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## [Request account button is greyed out](https://developer.sailpoint.com/discuss/t/request-account-button-is-greyed-out/162403)

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**Author:** [@noob\_iiq](https://developer.sailpoint.com/discuss/u/noob_iiq)\
**Replies:** 4\
**Last updated:** [August 1, 2025, 3:40am UTC](https://developer.sailpoint.com/discuss/t/request-account-button-is-greyed-out/162403 "2025-08-01T03:40:39Z")

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Hi All I am using V8.3, I have enabled request accounts as well as quicklinks population in LCM, still request account button is greyed out, could you please advice . Have checked from other topics here as well as gpt, …

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## [Help Needed: 500 Error on Test Connection for Web Services Connector – Connector Error](https://developer.sailpoint.com/discuss/t/help-needed-500-error-on-test-connection-for-web-services-connector-connector-error/162395)

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**Author:** [@IshaSingh](https://developer.sailpoint.com/discuss/u/IshaSingh)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 2:47pm UTC](https://developer.sailpoint.com/discuss/t/help-needed-500-error-on-test-connection-for-web-services-connector-connector-error/162395 "2025-07-31T14:47:06Z")

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Hi Team, I’m currently facing an issue while configuring a Web Services Application in SailPoint IdentityIQ. When I try to “Test Connection”, it fails with a 500 error along with a “Connector Error” message. :wrench: I…

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## [Integration Error when using a custom re-hire workflow](https://developer.sailpoint.com/discuss/t/integration-error-when-using-a-custom-re-hire-workflow/145757)

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**Author:** [@derrickthomasvdot](https://developer.sailpoint.com/discuss/u/derrickthomasvdot)\
**Replies:** 3\
**Last updated:** [July 10, 2025, 1:12pm UTC](https://developer.sailpoint.com/discuss/t/integration-error-when-using-a-custom-re-hire-workflow/145757 "2025-07-10T13:12:41Z")

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Which IIQ version are you inquiring about? 8.3p3 Please share any images or screenshots, if relevant. \[Please insert images here, otherwise delete this section\] Please share any other relevant files that may be require…
