# \#investigating

**URL:** https://developer.sailpoint.com/discuss/tag/investigating/621.md

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## [Some customers may be seeing performance degradation in IdentityNow](https://developer.sailpoint.com/discuss/t/some-customers-may-be-seeing-performance-degradation-in-identitynow/164571)

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**Author:** [@codey](https://developer.sailpoint.com/discuss/u/codey)\
**Replies:** 0\
**Last updated:** [August 5, 2025, 5:08pm UTC](https://developer.sailpoint.com/discuss/t/some-customers-may-be-seeing-performance-degradation-in-identitynow/164571 "2025-08-05T17:08:42Z")

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Investigating - 2025-08-05T17:08:36Z (UTC) SailPoint is investigating an issue with IdentityNow that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an u…

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## [Certification Section of Admin Documentation does not mention the Email option](https://developer.sailpoint.com/discuss/t/certification-section-of-admin-documentation-does-not-mention-the-email-option/51064)

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**Author:** [@gmilunich](https://developer.sailpoint.com/discuss/u/gmilunich)\
**Replies:** 6\
**Last updated:** [April 30, 2024, 2:59pm UTC](https://developer.sailpoint.com/discuss/t/certification-section-of-admin-documentation-does-not-mention-the-email-option/51064 "2024-04-30T14:59:10Z")

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What problem are you observing? In the Admin Documentation, the Certification section does not describe what the Email options does on the Certification View screen. The Email button is visible when a Cert Admin checks t…