# Zoom test connection issue

**URL:** <https://developer.sailpoint.com/discuss/t/zoom-test-connection-issue/40445>\
**Category:** SHF Discussion and Questions\
**Tags:** aggregation, connectors, sailpoint-identity-security\
**Created:** [April 8, 2024, 2:20pm UTC](https://developer.sailpoint.com/discuss/t/zoom-test-connection-issue/40445 "2024-04-08T14:20:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![saikumar39](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@saikumar39](https://developer.sailpoint.com/discuss/u/saikumar39)\
**Post date:** [April 8, 2024, 2:20pm UTC](https://developer.sailpoint.com/discuss/t/zoom-test-connection-issue/40445/1 "2024-04-08T14:20:24Z")

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Hi Team,

I’m getting zoom test connection error during aggregation, However users are loading into sailpoint.

Below screenshot for ref.

Any idea of below error.

![image](https://global.discourse-cdn.com/sailpoint/original/2X/9/9215661ba9dce121eb1cc17237806960e47b996e.png)

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**Author:** ![ajmerasunny1](https://avatars.discourse-cdn.com/v4/letter/a/3be4f8/32.png) [@ajmerasunny1](https://developer.sailpoint.com/discuss/u/ajmerasunny1)\
**Post date:** [April 8, 2024, 3:08pm UTC](https://developer.sailpoint.com/discuss/t/zoom-test-connection-issue/40445/2 "2024-04-08T15:08:45Z")

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Please review the connection settings.

Please take a look:

[Troubleshooting (sailpoint.com)](https://documentation.sailpoint.com/connectors/zoom/help/integrating_zoom/troubleshooting.html)

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<div class="post-metadata">

**Author:** ![saikumar39](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@saikumar39](https://developer.sailpoint.com/discuss/u/saikumar39)\
**Post date:** [April 8, 2024, 3:29pm UTC](https://developer.sailpoint.com/discuss/t/zoom-test-connection-issue/40445/3 "2024-04-08T15:29:21Z")

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Hi Sunny ,

Thanks for the reply.

Test connection is successful and seems like connection details are looks good .

please find below screenshot for ref.

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/b/b46b9c9fb47f07170fbf9e04aeae099b3a078b74.png)

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<div class="post-metadata">

**Author:** ![ajmerasunny1](https://avatars.discourse-cdn.com/v4/letter/a/3be4f8/32.png) [@ajmerasunny1](https://developer.sailpoint.com/discuss/u/ajmerasunny1)\
**Post date:** [April 8, 2024, 4:12pm UTC](https://developer.sailpoint.com/discuss/t/zoom-test-connection-issue/40445/4 "2024-04-08T16:12:21Z")

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possible that you are running into this:

**Important**  
It is recommended to run the **Test Connection** only once during the initial setup. If you try a second time for the test connection, the source will try to generate another token and Zoom will invalidate the saved token.

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<div class="post-metadata">

**Author:** ![saikumar39](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@saikumar39](https://developer.sailpoint.com/discuss/u/saikumar39)\
**Post date:** [April 8, 2024, 4:25pm UTC](https://developer.sailpoint.com/discuss/t/zoom-test-connection-issue/40445/5 "2024-04-08T16:25:46Z")

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Here we are using Oauth 2.0 Credentials.  
Still we need to provide new client id and secret to revalidate test connection .

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [June 7, 2024, 4:25pm UTC](https://developer.sailpoint.com/discuss/t/zoom-test-connection-issue/40445/6 "2024-06-07T16:25:51Z")

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Closed on June 7, 2024, 4:25pm UTC

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