Workflow not able to have vmware link in the notification Email?

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

I’m working on a workflow to send out a specific email to enduser after the account is created.

In the email, I need to include a vmware link, the format is like vmware-view://view.internaldomain.xxx.corp/cn=xxxxx,ou=xxxx,dc=xxx

In the email body, I have it wrapped with html code <a href="vmware-view://view.internaldomain.xxx.corp/cn=xxxxx,ou=xxxx,dc=xxx">link</a>.

However, in the email that got sent out, the hyperlink is removed and people only see the normal text link, not clickable, and no hyperlink.

I tested with an https link, and it works all fine. Does the SailPoint engine block and remove the vmware-view protocol links ?

reference:

2

This could also be removed by your email server thinking it’s a malware link.

3

That is possible, but most likely not the reason here. Previously similar email with this type of link initiated from another service can be delivered fine with link embeded.

I will confirm with our email service team after the weekend.

4

I am having the same issue, and have confirmed with our email admins that nothing is being removed by our mail server.