I created a workflow (shown below) to remove access upon an identity becoming inactive. I am able to successfully remove the access in a workflow when I do it outside of a loop, but when I try it inside of the loop I get this error: task failed: activity error (type: sp:access:manage, scheduledEve…

Hi Sarah, Can you please try this workflow in your sandbox environment and then share your test result? You will need to update the workflow as per your scenario/details. Workflow JSON is attached. RevokeSpecificEntitlementsbelongstoSpecificSource20251112.json (4.1 KB)

Unfortunately, that doesn’t work here since there are other entitlements they need to retain.

In this case, I suggest you to use a certification campaign in the workflow to remove all access revoking the certification automatically, so you can use a filter to exclude the entitlements they need to retain from the campaign. More detailed steps here: Remove All Access Workflow The loop might …

I’m not sure that this solution would be right for me either…. to better explain the situation, I want to remove all entitlements of a certain type, and ignore all other access. The way I thought to go about doing so is by pulling the associated entitlement attribute in the source account which lis…

Hi Sarah, Can you try changing your context to $.trigger and subsequent calls to the context, take $.loop.context.identity.id For your Get Access step, try "query.$": "$.loop.loopInput.<id>", where is the path in the json that has the names/values of the roles / entitlements / access profiles. I…

Hi Margo, I will try making these changes, but I believe that the input and context are both reading correctly. I checked this by using the Send Email action and sending myself an email with the output from Get Access in the body and the identity id as the subject. I also did this outside of a loo…

[image] claysar2: I created a workflow (shown below) to remove access upon an identity becoming inactive. I am able to successfully remove the access in a workflow when I do it outside of a loop, but when I try it inside of the loop I get this error: task failed: activity error (type: sp:acces…

Hi Mahesh, I’m not sure how the filter would help here- I want to use the internal execution inside the loop. In my loop, the input is the entitlement name, with the identity id as context. I take the input (entitlement name) and search for it using Get Access (“query.$”: “$.loop.loopInput”). Then…

[image] claysar2: task failed: activity error (type: sp:access:manage, scheduledEventID: 17, startedEventID: 18, identity: 1@sp-workflow-worker-stg-us-east-1-7bd7d5469f-5lbdg@sp-workflow-engine): request failed (type: Bad Request, retryable: false): 400 - 400 Bad Request: (type: HTTP Response Re…

Hello Noor, These entitlements are from a direct-connect source: Epic. I checked the account activity but there are no relevant logs relating to the access management. I thought at one point that it may be ticket related, but have ruled that out. Because I am able to remove the entitlements withou…

Workflow Loop error- RemoveAccess not working inside loop

Identity Security Cloud (ISC) ISC Discussion and Questions

mariaLima03 (Maria Lima) November 10, 2025, 6:07pm 2

Hi Sarah,

Just out of curiosity, does the “remove all access” option in the identity profile not work for you? It would be a better and more efficient way to remove access when the identity becomes inactive.

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Workflow Loop error- RemoveAccess not working inside loop

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