Please be sure you’ve read the docs and API specs before asking for help. Also, please be sure you’ve searched the forum for your answer before you create a new topic. Hello all, I am trying to create a workflow in SailPoint IdentityNow where the end user fills out a form to select a campaign templ…

@captain_griffin Can I get the screenshot of the updated HTTP request? Just want to know what URL and value you are trying to pass.

I’m assuming you are trying to update all the fields inside the /campaign as below. [image] If you are trying to add only the filters that users select, use like this. [image]

@Santhakumar For the patch call I am using this URL (I’ve removed any potentially sensitive values): “ https://placeholder.api.identitynow.com/v2025/campaign-templates/campaignTemplateID ” The value I am trying to patch is the entire ‘campaign’ JSON object that I get back from the ‘Get a Campaign T…

Here is the successful PATCH call on Postman using the entire campaign object as the value: [image]

The ID that is getting passed on to the PATCH URL is correct and have made sure of this by looking at workflow executions to see what is getting passed on etc.

The issue is when you are passing the whole campaign in the patch, it’s going as a map. map[alerts:<nil> autoRevokeAllowed:false completedCertifications:<nil> correlatedStatus:CORRELATED created:<nil> deadline:<nil> description:ent removals So you need to convert it to JSON and send it. Not sure w…

@Santhakumar Great, thank you so much! I’ll be on the lookout for anything regarding this.

Your issue is likely because the workflow variable is being injected as a string instead of a JSON object in SailPoint ISC workflows. Try this instead: [ { "op": "replace", "path": "/campaign", "value": {{$.hTTPRequest3.body.campaign}} } ] Do not wrap the variable in quotes, and…

Hey @captain_griffin I have tried all possibilities to update campaign templates using workflows. Since SailPoint workflows can’t serialize complex objects to JSON internally. To replicate Postman’s behavior, you need to offload serialization to a connector rule or an external script/service, then…

I’ve tried this several times, and it does not work.

Workflow Builder - PATCH Call Using a JSON Object Variable w/ Static Values

Identity Security Cloud (ISC) ISC Discussion and Questions

trettkowski (Tyler Rettkowski) May 26, 2026, 6:34pm 13

I know I’m a little late to this party, but have you tried to use .JSON() on your JSON variable? So something like this: {{$.hTTPRequest3.body.campaign.JSON()}}

Whenever I need to send JSON objects or convert arrays to a proper format, my go to is .JSON().

Here’s some more info of when it was released:

Topic		Replies	Views
JSONPath filter works with hardcoded value, but fails with trigger variable in Workflow HTTP Request body ISC Discussion and Questions workflows , identity-security-cloud	2	40	June 9, 2026
Unable to PATCH role owner in workflow ISC Discussion and Questions apis , identity-security-cloud	9	197	November 14, 2025
Enhancement: Workflows HTTP Request now supports JSON PATCH content type Product News workflows , identity-security-cloud , new-enhancement	1	1096	August 3, 2023
Workflow (HTTP Request - Created a Cert Campmagin) ISC Discussion and Questions workflows , identity-security-cloud	5	149	October 28, 2025
Workflow HTTP Request Body Array Bug ISC Discussion and Questions workflows , identity-security-cloud	4	61	April 26, 2026

Workflow Builder - PATCH Call Using a JSON Object Variable w/ Static Values

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