# Web Services issue with

**URL:** <https://developer.sailpoint.com/discuss/t/web-services-issue-with/64748>\
**Category:** SHF Discussion and Questions\
**Tags:** sailpoint-identity-security\
**Created:** [June 10, 2024, 5:20am UTC](https://developer.sailpoint.com/discuss/t/web-services-issue-with/64748 "2024-06-10T05:20:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kolipakularaviturnkey](https://avatars.discourse-cdn.com/v4/letter/k/b9bd4f/32.png) [@kolipakularaviturnkey](https://developer.sailpoint.com/discuss/u/kolipakularaviturnkey)\
**Post date:** [June 10, 2024, 5:20am UTC](https://developer.sailpoint.com/discuss/t/web-services-issue-with/64748/1 "2024-06-10T05:20:47Z")

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Hi Team,

In Identitynow web services getting the below error message.

PostMan URL is …  
https://{{hostipport}}/useradmin/users/disable?id=devan.ayadurai

but while configuring the disable account rest api in Identitynow. I am getting the below error message.

https://{host-name"}:8464/useradmin/users/disable?id\u003ddevan.ayadurai

I think \u003d is not replaced with = symbol…  
Message: 302 : Unknown Error, HTTP Error Code: 302"]

Please help.

Regards,  
Ravi.

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**Author:** ![baoussounda](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/baoussounda/32/13095_2.png) [@baoussounda](https://developer.sailpoint.com/discuss/u/baoussounda)\
**Post date:** [June 10, 2024, 7:32am UTC](https://developer.sailpoint.com/discuss/t/web-services-issue-with/64748/2 "2024-06-10T07:32:31Z")

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> [@kolipakularaviturnkey](#):
>
> https://{{hostipport}}/useradmin/users/disable?id=devan.ayadurai

Can you try the same url that you use in Postman ? : https://{{hostipport}}/useradmin/users/disable?id=devan.ayadurai

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [August 9, 2024, 7:32am UTC](https://developer.sailpoint.com/discuss/t/web-services-issue-with/64748/3 "2024-08-09T07:32:45Z")

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Closed on August 9, 2024, 7:32am UTC

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