# Virtual Appliance Tunnel Configuration - canal process not starting up after reboot of VA

**URL:** <https://developer.sailpoint.com/discuss/t/virtual-appliance-tunnel-configuration-canal-process-not-starting-up-after-reboot-of-va/100959>\
**Category:** SHF Discussion and Questions\
**Tags:** virtual-appliance, identity-security-cloud\
**Created:** [February 13, 2025, 8:10pm UTC](https://developer.sailpoint.com/discuss/t/virtual-appliance-tunnel-configuration-canal-process-not-starting-up-after-reboot-of-va/100959 "2025-02-13T20:10:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rahulks88](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/rahulks88/32/13356_2.png) [@rahulks88](https://developer.sailpoint.com/discuss/u/rahulks88)\
**Post date:** [February 13, 2025, 8:10pm UTC](https://developer.sailpoint.com/discuss/t/virtual-appliance-tunnel-configuration-canal-process-not-starting-up-after-reboot-of-va/100959/1 "2025-02-13T20:10:44Z")

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We are using tunnel configuration for Virtual Appliance. We have 4 VAs. All of them are connected to the tenant now. However we observed one behavior in all those VAs. When we reboot (`sudo reboot`) , the canal process is not starting up. We have to manually start it by running `sudo systemctl start canal`.

Is there a way to make sure the canal process is started up after VA reboot just like other processes.?

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**Author:** ![chaithu979](https://avatars.discourse-cdn.com/v4/letter/c/f0a364/32.png) [@chaithu979](https://developer.sailpoint.com/discuss/u/chaithu979)\
**Post date:** [February 14, 2025, 4:55am UTC](https://developer.sailpoint.com/discuss/t/virtual-appliance-tunnel-configuration-canal-process-not-starting-up-after-reboot-of-va/100959/2 "2025-02-14T04:55:32Z")

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Try **Step 1** first (`systemctl enable canal`). If the issue persists, apply **Steps 3 & 4** to handle dependencies and auto-restart failures.

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**Author:** ![gbagari](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/gbagari/32/5282_2.png) [@gbagari](https://developer.sailpoint.com/discuss/u/gbagari)\
**Post date:** [February 14, 2025, 5:15am UTC](https://developer.sailpoint.com/discuss/t/virtual-appliance-tunnel-configuration-canal-process-not-starting-up-after-reboot-of-va/100959/3 "2025-02-14T05:15:25Z")

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You may want to add canal service in startup services to run on every reboot just like ccg or va\_agent, this is a configuration on the VA generic to all flatcar OS’s.

> **[Flatcar Container Linux](https://www.flatcar.org/docs/latest/setup/systemd/getting-started/)**
>
> Container Linux

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**Author:** ![rahulks88](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/rahulks88/32/13356_2.png) [@rahulks88](https://developer.sailpoint.com/discuss/u/rahulks88)\
**Post date:** [February 14, 2025, 3:21pm UTC](https://developer.sailpoint.com/discuss/t/virtual-appliance-tunnel-configuration-canal-process-not-starting-up-after-reboot-of-va/100959/4 "2025-02-14T15:21:45Z")

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Thanks Gautham for the details. Yes this is what the system expects. A startup script to start the service on reboot. As @chaithu979 explained running this command will create startup script : `sudo systemctl enable canal`

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**Author:** ![rahulks88](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/rahulks88/32/13356_2.png) [@rahulks88](https://developer.sailpoint.com/discuss/u/rahulks88)\
**Post date:** [February 14, 2025, 3:22pm UTC](https://developer.sailpoint.com/discuss/t/virtual-appliance-tunnel-configuration-canal-process-not-starting-up-after-reboot-of-va/100959/5 "2025-02-14T15:22:28Z")

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Thank you. That fixed the issue

![image](https://global.discourse-cdn.com/sailpoint/original/3X/7/2/72ae92ee174fdc9a604750a571ec114a316abe1b.png)

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [April 15, 2025, 3:23pm UTC](https://developer.sailpoint.com/discuss/t/virtual-appliance-tunnel-configuration-canal-process-not-starting-up-after-reboot-of-va/100959/6 "2025-04-15T15:23:25Z")

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