# Upgrading 8.3 to 8.4 **URL:** \ **Category:** IIQ Discussion and Questions\ **Tags:** identityiq\ **Created:** [September 4, 2025, 2:31pm UTC](https://developer.sailpoint.com/discuss/t/upgrading-8-3-to-8-4/176466 "2025-09-04T14:31:38Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![sureshbommareddy98](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@sureshbommareddy98](https://developer.sailpoint.com/discuss/u/sureshbommareddy98)\ **Post date:** [September 4, 2025, 2:31pm UTC](https://developer.sailpoint.com/discuss/t/upgrading-8-3-to-8-4/176466/1 "2025-09-04T14:31:38Z")
## Hi Team, We are upgrading the Sailpoint iiq 8.3 to 8.4 for that we have cloned existing db and we have changed the db details In the iiq properties files also but it is pointing to old db only, we have copied existing identityiq folder , it is showing original environment if I bringing up the services ---
**Author:** ![ganesh-atikes](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/ganesh-atikes/32/30093_2.png) [@ganesh-atikes](https://developer.sailpoint.com/discuss/u/ganesh-atikes)\ **Post date:** [September 4, 2025, 11:59pm UTC](https://developer.sailpoint.com/discuss/t/upgrading-8-3-to-8-4/176466/2 "2025-09-04T23:59:54Z")
> [@sureshbommareddy98](#): > > We are upgrading the Sailpoint iiq 8.3 to 8.4 for that we have cloned existing db and we have changed the db details In the iiq properties files also but it is pointing to old db only, we have copied existing identityiq folder , it is showing original environment if I bringing up the services Hey Suresh, When upgrading from **IdentityIQ 8.3 to 8.4** , simply cloning the database and updating the `iiq.properties` file is not sufficient to complete the upgrade. What you are seeing (the system still pointing to the original environment) is expected because the full upgrade process has not been followed. To avoid issues and ensure a clean, supported upgrade, it’s important to follow the **official best practices and upgrade procedure** documented by SailPoint: [https://community.sailpoint.com/t5/Working-With-Services-Knowledge/Upgrade-Best-Practices/ta-p/75139?attachment-id=475](https://community.sailpoint.com/t5/Working-With-Services-Knowledge/Upgrade-Best-Practices/ta-p/75139?attachment-id=475) In summary, the recommended process includes (but is not limited to): - Reviewing the **supported upgrade paths** (you must upgrade from a supported source version). - **Cloning and preparing the database** correctly. - Deploying a **fresh 8.4 IdentityIQ build** rather than reusing the old application folder. - Running the required **database upgrade scripts** provided with the 8.4 installer. - Validating schema changes, configuration, and customized components after the upgrade. - Performing **end-to-end testing** before bringing the new environment online. - **Checking compatibility of all dependent software components** (JDK, application server, database version, etc.) with IdentityIQ 8.4. - Being aware of **known issues in IIQ 8.4** , such as **Fix IIQTC-626** — make sure to confirm whether the patch or hotfix is required in your environment. I’d recommend redoing the upgrade by carefully following the steps outlined in the guide above. That way, your 8.4 environment will be properly aligned with SailPoint’s supported upgrade methodology and you’ll avoid issues like connections pointing to the wrong database or services showing the old environment. -Ganesh ---
**Author:** ![sureshbommareddy98](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@sureshbommareddy98](https://developer.sailpoint.com/discuss/u/sureshbommareddy98)\ **Post date:** [September 5, 2025, 11:33am UTC](https://developer.sailpoint.com/discuss/t/upgrading-8-3-to-8-4/176466/3 "2025-09-05T11:33:05Z")
@ganesh-atikes thanks for the response We are trying to bringing up the current production environment which is 8.3p3 in another server for that we took the backup of db,the backup db is running on different server no relation with the original db but whenever we start the server and accessing the url it is redirecting to my production url and it is showing original db details. My target is replicate the my current environment in another sandbox for upgrading ---
**Author:** ![ganesh-atikes](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/ganesh-atikes/32/30093_2.png) [@ganesh-atikes](https://developer.sailpoint.com/discuss/u/ganesh-atikes)\ **Post date:** [September 5, 2025, 12:40pm UTC](https://developer.sailpoint.com/discuss/t/upgrading-8-3-to-8-4/176466/4 "2025-09-05T12:40:05Z")
> [@sureshbommareddy98](#): > > production Hi Suresh, Yeah now it makes sense. You menitoned about moving DB to another server, are you new server for application server also? I would like to see iiq.prop file -Ganesh ---
**Author:** ![pattabhi](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/pattabhi/32/25700_2.png) [@pattabhi](https://developer.sailpoint.com/discuss/u/pattabhi)\ **Post date:** [September 9, 2025, 3:12pm UTC](https://developer.sailpoint.com/discuss/t/upgrading-8-3-to-8-4/176466/5 "2025-09-09T15:12:09Z")
Hi @sureshbommareddy98 When you’re planning to set up a new instance similar to production by cloning the production DB, the process is: 1. **Install a new application server** with the base version, which is **IIQ 8.3**. 2. Deploy patch P3. 3. Update the following configuration files: - `iiq.properties` - `.hbm` files at `..\WEB-INF\classes\sailpoint\object` - `iiq.cfg` - `iiq.dat` make sure required driver file placed in the `..\WEB-INF\lib` folder. environment variable setup, JRE\_HOME, JAVA\_HOME, CATALINA\_HOME, PATH Example: ```auto set JRE_HOME=C:\Program Files\Java\jdk-17\ set JAVA_HOME=C:\Program Files\Java\jdk-17\ set CATALINA_HOME=C:\Software\Instance8.5\apache-tomcat-9.0.98 set PATH=C:\Program Files\Java\jdk-17\bin\ ``` During the setup, you should perform a **step-by-step verification** : 1. Check if Tomcat is up and running. 2. Check the IIQ console. 3. Start the application server. * * * ---
**Author:** ![sureshbommareddy98](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@sureshbommareddy98](https://developer.sailpoint.com/discuss/u/sureshbommareddy98)\ **Post date:** [September 10, 2025, 10:46am UTC](https://developer.sailpoint.com/discuss/t/upgrading-8-3-to-8-4/176466/6 "2025-09-10T10:46:55Z")
It is redirecting due to sso configuration..issue has been fixed ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [November 9, 2025, 10:46am UTC](https://developer.sailpoint.com/discuss/t/upgrading-8-3-to-8-4/176466/7 "2025-11-09T10:46:58Z")
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