Hi ISC Experts, Is there a way to give certain user level to support team without giving them full admin role to the tenant so that they can update the lifecycle state of the user during emergency termination ? The goal is when support team receives emergency termination request for any user, they…

Hi @Chaithu9110 @UjjwalJain @ROHPU Thanks for sharing your feedbacks. In my case, we just wanted Ops team to be able to change the lifecycle state manually from the UI in the event of emergency termination so that ISC dont have to wait for next HR feed. To solve this, there is one feature called “…

We built a workflow triggered via an Interactive Form, where users can select one or more identities and submit a termination request. Once submitted, the workflow: Validates the identity source Updates lifecycle state via API Sends appropriate notifications Handles errors gracefully

ImmediateIdentityTermination.json (7.3 KB) [image] create a form like these and attach that in above workflow

Just create an interactive workflow Support clicks Run, enters username → workflow sets lifecycleState = terminated. Gives them only what they need — no admin, quick, and tracked

To know more about the interactive workflow, you can go through this document Interactive Process - SailPoint Identity Services

Update Lifecycle state without giving full admin access

Identity Security Cloud (ISC) ISC Discussion and Questions

UjjwalJain (Ujjwal Jain) May 21, 2026, 7:29am 6

Hi @pateldivyang0319,

I’ve implemented similar requirement using interactive forms and workflows.
Please refer to below link for detailed information on the same.

Immediate Termination Workflow - CoLab / Workflows - SailPoint Developer Community

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Update Lifecycle state without giving full admin access

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