Hi all,
I am unable to access iiq console.
Below is the error:
Need help
Thanks in advance
@rishavghoshacc This issue is likely due to a SQL Server JDBC driver mismatch or connection configuration.
Please follow the below steps:
Go to WEB-INF/lib and remove any old SQL Server JDBC jars.
Add the latest compatible JDBC driver.
Update the DB URL in iiq.properties:
encrypt=true
trustServerCertificate=true
Restart Tomcat and see.
@rishavghoshacc Is this in your local(sandbox) or dev/stage or production server? If you are trying to access any environment other sandbox, you need to check the firewalls, permissions, TLS settings, etc. to make it work.
Error indicates some configurational issue with the SQL Server. Please check below items:
- Wrong JDBC driver version
- TLS/SSL mismatch
- Check the port
- Check if there is no issue at Network level
@msingh900 How can this be possible as the I am not seeing any errors from the UI and all provisioning are seccessful
If you are not facing any issue in UI, then have you recently changed the spadmin password ?
@msingh900 No we haven’t changed the password for spadmin
So, I assume it is the same default password.
IIQconsole is not working from the start of this deployment ?
@msingh900 It was working until 2 weeks before