# Troubleshooting

**URL:** <https://developer.sailpoint.com/discuss/t/troubleshooting/73612>\
**Category:** Connectivity Documentation Feedback\
**Tags:** saas-con-docs\
**Created:** [July 22, 2024, 8:44am UTC](https://developer.sailpoint.com/discuss/t/troubleshooting/73612 "2024-07-22T08:44:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![DocsTeam](https://avatars.discourse-cdn.com/v4/letter/d/ecd19e/32.png) [@DocsTeam](https://developer.sailpoint.com/discuss/u/DocsTeam)\
**Post date:** [July 22, 2024, 8:44am UTC](https://developer.sailpoint.com/discuss/t/troubleshooting/73612/1 "2024-07-22T08:44:06Z")

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Identity Security Cloud Governance connector does not provision multiple access simultaneously

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This is the companion discussion topic for the documentation at [https://documentation.sailpoint.com/connectors/saas/identity\_security\_cloud\_gov/help/saas\_connectivity/identity\_security\_cloud\_governance/troubleshooting.html](https://documentation.sailpoint.com/connectors/saas/identity_security_cloud_gov/help/saas_connectivity/identity_security_cloud_governance/troubleshooting.html)

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**Author:** ![vishal\_kejriwal1](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vishal_kejriwal1/32/10904_2.png) [@vishal\_kejriwal1](https://developer.sailpoint.com/discuss/u/vishal_kejriwal1)\
**Post date:** [March 6, 2025, 2:24pm UTC](https://developer.sailpoint.com/discuss/t/troubleshooting/73612/2 "2025-03-06T14:24:16Z")

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Scenario : created AP which contain 2 governance group , made this access pofile as requestable .  
Now hwn this access profile is provisioned , logs is saying everything is completed, then also i was not able to see GG added to user . then i ran the aggregation as see both of the GG is added and also can see NCD event .

I would say this statement in doc is not fully correct . please verify this.

_[Multiple access error](https://documentation.sailpoint.com/connectors/saas/identity_security_cloud_gov/help/saas_connectivity/identity_security_cloud_governance/troubleshooting.html#)_

_Identity Security Cloud Governance connector does not provision multiple access simultaneously_

_ **Resolution** :This is an API limitation wherein more than one entitlement cannot be requested simultaneously. You may either send a request for two entitlements one after another or include all required entitlements in a single access profile and then, provision it._

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**Author:** ![joshb488](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/joshb488/32/11416_2.png) [@joshb488](https://developer.sailpoint.com/discuss/u/joshb488)\
**Post date:** [March 10, 2025, 4:25am UTC](https://developer.sailpoint.com/discuss/t/troubleshooting/73612/4 "2025-03-10T04:25:44Z")

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Hi Vishal! Thanks for your input. I’ve created a Jira issue to track the effort and we’ll update the comment thread when it’s been addressed: CONDOCS-5931
