# Troubleshooting connect to Microsoft Dynamics 365

**URL:** <https://developer.sailpoint.com/discuss/t/troubleshooting-connect-to-microsoft-dynamics-365/67564>\
**Category:** IIQ Discussion and Questions\
**Tags:** identityiq\
**Created:** [June 19, 2024, 11:08am UTC](https://developer.sailpoint.com/discuss/t/troubleshooting-connect-to-microsoft-dynamics-365/67564 "2024-06-19T11:08:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ismaelmoreno1](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/ismaelmoreno1/32/2756_2.png) [@ismaelmoreno1](https://developer.sailpoint.com/discuss/u/ismaelmoreno1)\
**Post date:** [June 19, 2024, 11:08am UTC](https://developer.sailpoint.com/discuss/t/troubleshooting-connect-to-microsoft-dynamics-365/67564/1 "2024-06-19T11:08:34Z")

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### Which IIQ version are you inquiring about?

Version 8.X

### Share all details related to your problem, including any error messages you may have received.

Hi experts,

I’m working to configure Microsoft Dynamics 365 connector.In this case, we are facing long time to connect, and we do not receive any error.  
I would like inspect logs, but I’m not sure what logging class I should use for this connector.  
In this page I do not see the proper class for this connector.

[https://community.sailpoint.com/t5/Working-With-Support-Knowledge/Log4j-Support-Guide/ta-p/137421](https://community.sailpoint.com/t5/Working-With-Support-Knowledge/Log4j-Support-Guide/ta-p/137421)

Any suggestion for this issue?

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**Author:** ![miguelgomez3](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@miguelgomez3](https://developer.sailpoint.com/discuss/u/miguelgomez3)\
**Post date:** [June 19, 2024, 1:00pm UTC](https://developer.sailpoint.com/discuss/t/troubleshooting-connect-to-microsoft-dynamics-365/67564/2 "2024-06-19T13:00:53Z")

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Hi Ismael,

Thank you for your post. Could you try with any of this log settings depending on your connector type?

> log4j.logger.sailpoint.connector.DynamicsFOConnector=debug  
> log4j.logger.sailpoint.connector.BusinessCentralConnector=debug  
> log4j.logger.sailpoint.connector.DynamicsCRMConnector=debug

Best regards,

Miguel

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [August 18, 2024, 1:01pm UTC](https://developer.sailpoint.com/discuss/t/troubleshooting-connect-to-microsoft-dynamics-365/67564/3 "2024-08-18T13:01:32Z")

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