# Transfer control event and identity snapshot is not getting triggered when identity attribute is update via quicklink

**URL:** <https://developer.sailpoint.com/discuss/t/transfer-control-event-and-identity-snapshot-is-not-getting-triggered-when-identity-attribute-is-update-via-quicklink/56794>\
**Category:** IIQ Discussion and Questions\
**Tags:** identityiq\
**Created:** [May 16, 2024, 7:38pm UTC](https://developer.sailpoint.com/discuss/t/transfer-control-event-and-identity-snapshot-is-not-getting-triggered-when-identity-attribute-is-update-via-quicklink/56794 "2024-05-16T19:38:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Preethi](https://avatars.discourse-cdn.com/v4/letter/p/f04885/32.png) [@Preethi](https://developer.sailpoint.com/discuss/u/Preethi)\
**Post date:** [May 16, 2024, 7:38pm UTC](https://developer.sailpoint.com/discuss/t/transfer-control-event-and-identity-snapshot-is-not-getting-triggered-when-identity-attribute-is-update-via-quicklink/56794/1 "2024-05-16T19:38:24Z")

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### Which IIQ version are you inquiring about?

Version 8.3

### Share all details related to your problem, including any error messages you may have received.

Hi,  
Please find belwo steps and let us know your thoughts

1. Create identity via quciklink which will trigger joiner workflow and create application accounts
2. Update identity via another quicklink and it triggers another workflow and commit the updates
3. Updated changes is not getting reflected in Identity snapshot
4. Also transfer control event is not gettign triggered on particular attribute change

Can anyone suggest what will cause this issue and why identity snapshot is not getting created in identity profile

Thanks!

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**Author:** ![vishal\_kejriwal1](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vishal_kejriwal1/32/10904_2.png) [@vishal\_kejriwal1](https://developer.sailpoint.com/discuss/u/vishal_kejriwal1)\
**Post date:** [May 16, 2024, 7:48pm UTC](https://developer.sailpoint.com/discuss/t/transfer-control-event-and-identity-snapshot-is-not-getting-triggered-when-identity-attribute-is-update-via-quicklink/56794/2 "2024-05-16T19:48:31Z")

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At which step you are creating snapshot ? Snapshot will always show the state of identity when it was taken.

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**Author:** ![pravin\_ranjan](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/pravin_ranjan/32/6771_2.png) [@pravin\_ranjan](https://developer.sailpoint.com/discuss/u/pravin_ranjan)\
**Post date:** [May 16, 2024, 9:24pm UTC](https://developer.sailpoint.com/discuss/t/transfer-control-event-and-identity-snapshot-is-not-getting-triggered-when-identity-attribute-is-update-via-quicklink/56794/3 "2024-05-16T21:24:44Z")

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@Preethi check these links. It has all details either you can create programmatically or by refresh with option “checkHistory”.

[Create identity snapshot programmatically - Compass (sailpoint.com)](https://community.sailpoint.com/t5/IdentityIQ-Wiki/Create-identity-snapshot-programmatically/ta-p/77071)

[Solved: How to create Identity snapshots? - Compass (sailpoint.com)](https://community.sailpoint.com/t5/IdentityIQ-Forum/How-to-create-Identity-snapshots/m-p/236523)

[Solved: How Do Identity Snapshots Work? - Compass (sailpoint.com)](https://community.sailpoint.com/t5/IdentityIQ-Forum/How-Do-Identity-Snapshots-Work/m-p/89826)

[Solved: Identity SnapShot : Basic Questions - Compass (sailpoint.com)](https://community.sailpoint.com/t5/IdentityIQ-Forum/Identity-SnapShot-Basic-Questions/m-p/85888)

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<div class="post-metadata">

**Author:** ![vishal\_kejriwal1](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/vishal_kejriwal1/32/10904_2.png) [@vishal\_kejriwal1](https://developer.sailpoint.com/discuss/u/vishal_kejriwal1)\
**Post date:** [May 17, 2024, 1:42am UTC](https://developer.sailpoint.com/discuss/t/transfer-control-event-and-identity-snapshot-is-not-getting-triggered-when-identity-attribute-is-update-via-quicklink/56794/4 "2024-05-17T01:42:50Z")

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For point 4 did you try to print value of old identity attribute and new identity attribute values ?

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**Author:** ![iamksatish](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/iamksatish/32/26217_2.png) [@iamksatish](https://developer.sailpoint.com/discuss/u/iamksatish)\
**Post date:** [May 17, 2024, 4:29am UTC](https://developer.sailpoint.com/discuss/t/transfer-control-event-and-identity-snapshot-is-not-getting-triggered-when-identity-attribute-is-update-via-quicklink/56794/5 "2024-05-17T04:29:34Z")

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@Preethi  
Can you please share the workflow used , how did you update the Identity, is it through Provisioning plan or Saving the identity Object using context.saveObject and commitTransaction?

Please share the workflows if possible to assist more here.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [July 16, 2024, 4:29am UTC](https://developer.sailpoint.com/discuss/t/transfer-control-event-and-identity-snapshot-is-not-getting-triggered-when-identity-attribute-is-update-via-quicklink/56794/6 "2024-07-16T04:29:41Z")

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