# The Form does not return the data

**URL:** <https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226>\
**Category:** SHF Discussion and Questions\
**Tags:** identity-security-cloud\
**Created:** [May 29, 2025, 9:22am UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226 "2025-05-29T09:22:26Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![fewthiraphat](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/fewthiraphat/32/24785_2.png) [@fewthiraphat](https://developer.sailpoint.com/discuss/u/fewthiraphat)\
**Post date:** [May 29, 2025, 9:22am UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226/1 "2025-05-29T09:22:26Z")

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## Want to do

I want to do a workflow, that receive the data from the form, and do for the next step

 ![Workflow Structure](https://global.discourse-cdn.com/sailpoint/original/3X/8/a/8aee12a7178a5d9e9f751228f6744cdc57d254c6.png)

 ![Form](https://global.discourse-cdn.com/sailpoint/original/3X/2/f/2fca790088ea2f9a2a40588feb5d7c6886626b89.png)

 ![Filled Form](https://global.discourse-cdn.com/sailpoint/original/3X/d/5/d50767a8705456db8ebe6f1b6537f15912c141cd.png)

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/a/7/a7319138299d1402f128ca13d1cf101103f5a705.png)

## Problem

My action in form step, it do not show the data in Step Output, in formData so I can not go to the next step.

This is how I created a form

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/8/5/85fa3712597fabfd9ac1f89fb210c209017f5505.png)

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/f/4/f43ba5a16a80393989ee9029cedb85c7f1be42e3.png)

 ![image](https://global.discourse-cdn.com/sailpoint/original/3X/5/d/5db431c61a179887ea645684b40c5348e5eff0b9.png)

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<div class="post-metadata">

**Author:** ![ManvithaNalabolu06](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/manvithanalabolu06/32/26315_2.png) [@ManvithaNalabolu06](https://developer.sailpoint.com/discuss/u/ManvithaNalabolu06)\
**Post date:** [May 29, 2025, 11:38am UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226/2 "2025-05-29T11:38:01Z")

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This issue usually happens when the Form Step is not configured to return output properly, or when the form fields are not marked correctly for use in the workflow. Check that and let me know

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**Author:** ![sidharth\_tarlapally](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sidharth_tarlapally/32/26178_2.png) [@sidharth\_tarlapally](https://developer.sailpoint.com/discuss/u/sidharth_tarlapally)\
**Post date:** [May 29, 2025, 3:11pm UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226/3 "2025-05-29T15:11:15Z")

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@fewthiraphat make sure you have included the right form ? Any chance of similar form ?

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<div class="post-metadata">

**Author:** ![fewthiraphat](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/fewthiraphat/32/24785_2.png) [@fewthiraphat](https://developer.sailpoint.com/discuss/u/fewthiraphat)\
**Post date:** [May 29, 2025, 3:15pm UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226/4 "2025-05-29T15:15:22Z")

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Hi @sidharth_tarlapally , I have only one form.

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<div class="post-metadata">

**Author:** ![sidharth\_tarlapally](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/sidharth_tarlapally/32/26178_2.png) [@sidharth\_tarlapally](https://developer.sailpoint.com/discuss/u/sidharth_tarlapally)\
**Post date:** [May 29, 2025, 3:18pm UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226/5 "2025-05-29T15:18:20Z")

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Can u share form and workflow json ? (Mask sensitive data)

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<div class="post-metadata">

**Author:** ![nhassan](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/nhassan/32/5835_2.png) [@nhassan](https://developer.sailpoint.com/discuss/u/nhassan)\
**Post date:** [May 29, 2025, 3:45pm UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226/6 "2025-05-29T15:45:45Z")

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Hi @fewthiraphat

Can you please explain the use case for your workflow? What exactly are you trying to achieve? Share the different steps you want to include in your workflow.

The _‘Form’_ action you’ve used in the workflow will not give you the output for the next step. If you want to take the data input from the form then you have to use the ‘_Form Submitted_’ trigger in your workflow.

You can create two workflows. In the first workflow, you can use ‘Form’ action to send notification along with a form link to the intended user.

Once the form is submitted by the intended user, then the second workflow (use ‘Form Submitted’ trigger) will run to take the data input from the submitted form and will proceed to the next steps.

Hope this helps!

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<div class="post-metadata">

**Author:** ![fewthiraphat](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/fewthiraphat/32/24785_2.png) [@fewthiraphat](https://developer.sailpoint.com/discuss/u/fewthiraphat)\
**Post date:** [May 30, 2025, 5:04am UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226/7 "2025-05-30T05:04:54Z")

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Hi @sidharth_tarlapally , This is my workflow json

```json
{
	"name": "Test Access Request",
	"description": "",
	"modified": "2025-05-29T09:02:38.605993914Z",
	"modifiedBy": {
		"type": "IDENTITY",
		"id": "f78aab2f90604e89b7a4f2780faacbd1",
		"name": "xxx"
	},
	"definition": {
		"start": "Compare Strings",
		"steps": {
			"Compare Strings": {
				"actionId": "sp:compare-strings",
				"choiceList": [
					{
						"comparator": "StringEquals",
						"nextStep": "Form",
						"variableA.$": "$.trigger.requestedItemsStatus[0].name",
						"variableB": "Change Branch"
					}
				],
				"defaultStep": "End Step - Failure",
				"description": "Check Name",
				"displayName": "",
				"type": "choice"
			},
			"Deny Access Request": {
				"actionId": "sp:reject-request",
				"attributes": {
					"approvalId.$": "$.trigger.accessRequestId",
					"comment": "Success for Access Request"
				},
				"displayName": "",
				"nextStep": "End Step - Success",
				"type": "action",
				"versionNumber": 1
			},
			"End Step - Failure": {
				"actionId": "sp:operator-failure",
				"displayName": "",
				"failureName": "End",
				"type": "failure"
			},
			"End Step - Success": {
				"actionId": "sp:operator-success",
				"displayName": "",
				"type": "success"
			},
			"Form": {
				"actionId": "sp:forms",
				"attributes": {
					"deadline": "7h",
					"formDefinitionId": "b47d1436-16e0-41ab-b31c-0e8b5b5f3593",
					"inputForForm_branch.$": "$.trigger.requestedBy.id",
					"recipient": "f78aab2f90604e89b7a4f2780faacbd1",
					"reminder": "1h"
				},
				"displayName": "",
				"nextStep": "Deny Access Request",
				"type": "action",
				"versionNumber": 1
			}
		}
	},
	"creator": {
		"type": "IDENTITY",
		"id": "f78aab2f90604e89b7a4f2780faacbd1",
		"name": "xxx"
	},
	"trigger": {
		"type": "EVENT",
		"attributes": {
			"id": "idn:access-request-post-approval"
		}
	}
}

```

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [July 29, 2025, 5:04am UTC](https://developer.sailpoint.com/discuss/t/the-form-does-not-return-the-data/139226/8 "2025-07-29T05:04:55Z")

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