# The following access items are not requestable **URL:** \ **Category:** SHF Discussion and Questions\ **Tags:** access-requests, identity-security-cloud, entitlements\ **Created:** [February 14, 2024, 5:46am UTC](https://developer.sailpoint.com/discuss/t/the-following-access-items-are-not-requestable/30314 "2024-02-14T05:46:43Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![vikramsah](https://avatars.discourse-cdn.com/v4/letter/v/a88e4f/32.png) [@vikramsah](https://developer.sailpoint.com/discuss/u/vikramsah)\ **Post date:** [February 14, 2024, 5:46am UTC](https://developer.sailpoint.com/discuss/t/the-following-access-items-are-not-requestable/30314/1 "2024-02-14T05:46:43Z")
Marked all the entitlements under my source as requestable and used the entitlements api to verify the same. Now when i submit access requests on those same entitlements I get this message. The following access items are not requestable: [{entitlement id 1},{entitlement id 2}] These entitlements (even though are marked as requestable) don’t show up in the request center. ---
**Author:** ![RTASB](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@RTASB](https://developer.sailpoint.com/discuss/u/RTASB)\ **Post date:** [February 14, 2024, 7:07am UTC](https://developer.sailpoint.com/discuss/t/the-following-access-items-are-not-requestable/30314/2 "2024-02-14T07:07:39Z")
Check if the allowEntitlementRequest flag is set to true under access request config. > **[get-access-request-config | SailPoint Developer Community](https://developer.sailpoint.com/idn/api/v3/get-access-request-config)** > > Get Access Request Configuration You can also do this via the UI under Admin\>Global\>System Settings\>System Features. ---
**Author:** ![DeepanshuBisht](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/deepanshubisht/32/6848_2.png) [@DeepanshuBisht](https://developer.sailpoint.com/discuss/u/DeepanshuBisht)\ **Post date:** [February 14, 2024, 7:30am UTC](https://developer.sailpoint.com/discuss/t/the-following-access-items-are-not-requestable/30314/3 "2024-02-14T07:30:25Z")
Hey Vikram, Instead of API kindly check it directly from UI Admin-\>Access-\>Entitlements whether the entitlement is marked as requestable or not everything marked as requestable there should show up in request centre. ---
**Author:** ![vikramsah](https://avatars.discourse-cdn.com/v4/letter/v/a88e4f/32.png) [@vikramsah](https://developer.sailpoint.com/discuss/u/vikramsah)\ **Post date:** [February 14, 2024, 3:32pm UTC](https://developer.sailpoint.com/discuss/t/the-following-access-items-are-not-requestable/30314/5 "2024-02-14T15:32:23Z")
So, it is weird. The entitlements show as requestable on the source but on the entitlements page those same entitlements show as not requestable. So, I went ahead and made them requestable here as well, but looks like they did not get updated even after almost 20 hrs. ---
**Author:** ![iamology](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/iamology/32/6964_2.png) [@iamology](https://developer.sailpoint.com/discuss/u/iamology)\ **Post date:** [February 14, 2024, 3:54pm UTC](https://developer.sailpoint.com/discuss/t/the-following-access-items-are-not-requestable/30314/6 "2024-02-14T15:54:58Z")
I have had similar issue in the past and it could not be resolved even after opening a ticket with SP. Reset the whole source and recreated the entitlements and it worked. ---
**Author:** ![vikramsah](https://avatars.discourse-cdn.com/v4/letter/v/a88e4f/32.png) [@vikramsah](https://developer.sailpoint.com/discuss/u/vikramsah)\ **Post date:** [February 14, 2024, 8:47pm UTC](https://developer.sailpoint.com/discuss/t/the-following-access-items-are-not-requestable/30314/7 "2024-02-14T20:47:22Z")
So earlier i tried removing some entitlements as requestable and then making them requestable again but that didnt work. But then i thought of throwing all the logic in gutter and trying that once again for all the entitlements and then making them requestable again. And it worked … 😐 ---
**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\ **Post date:** [April 14, 2024, 8:47pm UTC](https://developer.sailpoint.com/discuss/t/the-following-access-items-are-not-requestable/30314/8 "2024-04-14T20:47:59Z")
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