# The below workflow we are unable to get the Triggered identity/account details

**URL:** <https://developer.sailpoint.com/discuss/t/the-below-workflow-we-are-unable-to-get-the-triggered-identity-account-details/154044>\
**Category:** SHF Discussion and Questions\
**Tags:** workflows, sailpoint-identity-security\
**Created:** [July 9, 2025, 6:53pm UTC](https://developer.sailpoint.com/discuss/t/the-below-workflow-we-are-unable-to-get-the-triggered-identity-account-details/154044 "2025-07-09T18:53:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mrahulbb](https://avatars.discourse-cdn.com/v4/letter/m/96bed5/32.png) [@mrahulbb](https://developer.sailpoint.com/discuss/u/mrahulbb)\
**Post date:** [July 9, 2025, 6:53pm UTC](https://developer.sailpoint.com/discuss/t/the-below-workflow-we-are-unable-to-get-the-triggered-identity-account-details/154044/1 "2025-07-09T18:53:39Z")

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![image](https://global.discourse-cdn.com/sailpoint/original/3X/1/d/1d0cb32e5bd2dcf9e1d0264466f141a90f90a682.png)  
The below workflow we are unable to get the Triggered identity/account details to send the email notification.  
please suggest on this.  
We have developed workflow to get Only the entitlements that are a part of the access profiles currently in SailPoint.  
we unable to fetch the identity details that is triggered and came to loop, once after comparison we need to add the triggered identity in the email to send a notification with identity details.  
please refer screenshot of workflow attached.

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**Author:** ![iamology](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/iamology/32/6964_2.png) [@iamology](https://developer.sailpoint.com/discuss/u/iamology)\
**Post date:** [July 9, 2025, 6:59pm UTC](https://developer.sailpoint.com/discuss/t/the-below-workflow-we-are-unable-to-get-the-triggered-identity-account-details/154044/2 "2025-07-09T18:59:14Z")

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Please share the json of your workflow. It’s not clear what is used as input to the loop from above post

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**Author:** ![IAMpdu](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/iampdu/32/2671_2.png) [@IAMpdu](https://developer.sailpoint.com/discuss/u/IAMpdu)\
**Post date:** [July 10, 2025, 3:49pm UTC](https://developer.sailpoint.com/discuss/t/the-below-workflow-we-are-unable-to-get-the-triggered-identity-account-details/154044/3 "2025-07-10T15:49:45Z")

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Did you selected Native change detection on Source?

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [September 8, 2025, 3:50pm UTC](https://developer.sailpoint.com/discuss/t/the-below-workflow-we-are-unable-to-get-the-triggered-identity-account-details/154044/4 "2025-09-08T15:50:13Z")

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Closed on September 8, 2025, 3:50pm UTC

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