# Stop Escalations

**URL:** <https://developer.sailpoint.com/discuss/t/stop-escalations/11726>\
**Category:** SHF Discussion and Questions\
**Tags:** access-requests, entitlements\
**Created:** [May 30, 2023, 4:58pm UTC](https://developer.sailpoint.com/discuss/t/stop-escalations/11726 "2023-05-30T16:58:45Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![RakeshAkuthota](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@RakeshAkuthota](https://developer.sailpoint.com/discuss/u/RakeshAkuthota)\
**Post date:** [May 30, 2023, 4:58pm UTC](https://developer.sailpoint.com/discuss/t/stop-escalations/11726/1 "2023-05-30T16:58:45Z")

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Hi,

is there any way to stop the escalations in IdentityNow?

Thanks.

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**Author:** ![ajmerasunny1](https://avatars.discourse-cdn.com/v4/letter/a/3be4f8/32.png) [@ajmerasunny1](https://developer.sailpoint.com/discuss/u/ajmerasunny1)\
**Post date:** [June 1, 2023, 4:06pm UTC](https://developer.sailpoint.com/discuss/t/stop-escalations/11726/2 "2023-06-01T16:06:37Z")

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Have you considered setting the value of “daysTillEscalation” to 0 in order to disable the escalation?

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**Author:** ![RakeshAkuthota](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@RakeshAkuthota](https://developer.sailpoint.com/discuss/u/RakeshAkuthota)\
**Post date:** [June 1, 2023, 4:20pm UTC](https://developer.sailpoint.com/discuss/t/stop-escalations/11726/3 "2023-06-01T16:20:48Z")

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Hi,  
Thanks for your response.  
it is not sending reminders When we keep daysTillEscalation to ‘0’ .

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**Author:** ![arjun\_sengupta](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/arjun_sengupta/32/3594_2.png) [@arjun\_sengupta](https://developer.sailpoint.com/discuss/u/arjun_sengupta)\
**Post date:** [June 2, 2023, 11:35am UTC](https://developer.sailpoint.com/discuss/t/stop-escalations/11726/4 "2023-06-02T11:35:15Z")

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Hi Rakesh,

Did you get any solution for this? I also have a similar requirement

Regards  
Arjun

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**Author:** ![sharvari](https://avatars.discourse-cdn.com/v4/letter/s/3be4f8/32.png) [@sharvari](https://developer.sailpoint.com/discuss/u/sharvari)\
**Post date:** [June 12, 2023, 4:49pm UTC](https://developer.sailpoint.com/discuss/t/stop-escalations/11726/5 "2023-06-12T16:49:30Z")

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![image](https://global.discourse-cdn.com/sailpoint/original/2X/b/b4cc44eea55b4605c186990188eeadcf4d6b1d20.png)

Reference :

> **[API to set global reminders and escalation policies for access request approvals](https://community.sailpoint.com/t5/IdentityNow-Wiki/API-to-set-global-reminders-and-escalation-policies-for-access/ta-p/198526)**
>
> If an approver assigned to an access request has not taken action on it, you need the ability to automatically remind them that their review is required. If too much time passes, you need to be able to escalate the issue by sending information to...

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [August 11, 2023, 4:49pm UTC](https://developer.sailpoint.com/discuss/t/stop-escalations/11726/6 "2023-08-11T16:49:58Z")

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Closed on August 11, 2023, 4:49pm UTC

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