Standard service before provsioning rule

[Sachin_Rajathadri]

Hi @kani1,

I found this post for removing those sticky entitlements. I think workflow will be your best option.

AD Entitlement Provisioning to Inactive Identities

Hello All - I’ve noticed that IDN will continue to add AD entitlements that were requested via request center (sticky entitlements) to inactive identities if the entitlement is removed from the source account. What’s concerning is that if the AD account is deleted, IDN will recreated the AD user object in an active state and add the entitlement, despite an inactive LCS. I hope this is not the expected behavior?? How do we get IDN to release the sticky entitlements to prevent this?

There are steps on how to use workflows to remove those entitlements. Please follow that let us know how it goes!
Thanks!