After long hours of debugging, I was able to resolve the issue by performing the following actions:
-
Removed the DATETIME_CONFIG parameter from the file “$SplunkHome/etc/apps/TA-sailpoint-identitynow-auditevent-add-on/default/props.conf”.
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Added the following elements to the file “etc/apps/TA-sailpoint-identitynow-auditevent-add-on/local/ta_sailpoint_identitynow_auditevent_add_on_settings.conf”:
[proxy]
proxy_password = NONE
proxy_type =
@colin_mckibben may be you can transfert this elements to your team who are developped this plugin may be they have an explanation.