# Source with LDAP error

**URL:** <https://developer.sailpoint.com/discuss/t/source-with-ldap-error/78853>\
**Category:** SHF Discussion and Questions\
**Tags:** sailpoint-identity-security, sources\
**Created:** [August 30, 2024, 12:07pm UTC](https://developer.sailpoint.com/discuss/t/source-with-ldap-error/78853 "2024-08-30T12:07:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [August 30, 2024, 12:07pm UTC](https://developer.sailpoint.com/discuss/t/source-with-ldap-error/78853/1 "2024-08-30T12:07:10Z")

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These connectors were working normally, but I checked last night and this error started to appear. What kind of error could this be? Have credentials expired?

I am running tests with a screen plugin, developed to automate the change of passwords for the service account used by IDN for the sources “Active Directory” and “Active Directory - Service Accounts”. In the tests we ran, the IdentityNow screen responded that the password change was successful after clicking the “Review and Test” button. However, approximately 2 minutes later, when we manually open the browser and access the sources, the connection test displays LDAP error 49 - Invalid credentials.

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/1/195532491173d7f04dfef68a2c5bebed0bf11d9f.png)

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**Author:** ![GOKUL\_ANANTH\_M](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/gokul_ananth_m/32/14416_2.png) [@GOKUL\_ANANTH\_M](https://developer.sailpoint.com/discuss/u/GOKUL_ANANTH_M)\
**Post date:** [August 30, 2024, 12:11pm UTC](https://developer.sailpoint.com/discuss/t/source-with-ldap-error/78853/2 "2024-08-30T12:11:53Z")

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Have you checked the logs in VA?

LDAP error code 49 states the credential errors like username / password on domain setting or on IQService configuration.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [October 29, 2024, 12:12pm UTC](https://developer.sailpoint.com/discuss/t/source-with-ldap-error/78853/3 "2024-10-29T12:12:49Z")

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Closed on October 29, 2024, 12:12pm UTC

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