# Source with errors in SB

**URL:** <https://developer.sailpoint.com/discuss/t/source-with-errors-in-sb/77016>\
**Category:** SHF Discussion and Questions\
**Tags:** sailpoint-identity-security, sources\
**Created:** [August 16, 2024, 5:42pm UTC](https://developer.sailpoint.com/discuss/t/source-with-errors-in-sb/77016 "2024-08-16T17:42:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [August 16, 2024, 5:42pm UTC](https://developer.sailpoint.com/discuss/t/source-with-errors-in-sb/77016/1 "2024-08-16T17:42:17Z")

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I have two connectors that are experiencing connection errors in the SB environment. What kind of errors are these?

Azure and Active Directory

I believe that one of them has an expired secretid

![image](https://global.discourse-cdn.com/sailpoint/original/2X/4/42b15a92481e8c33814929a3dbf09b53c73d1505.png)

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/1/18bee81b122780803336df5890e36e13f277a88b.png)

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**Author:** ![shekhardas1825](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/shekhardas1825/32/20889_2.png) [@shekhardas1825](https://developer.sailpoint.com/discuss/u/shekhardas1825)\
**Post date:** [August 16, 2024, 6:03pm UTC](https://developer.sailpoint.com/discuss/t/source-with-errors-in-sb/77016/2 "2024-08-16T18:03:07Z")

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@kaiolima first one indeed seems like credential issue.

For second please make sure that IQService is up and running.

Check in IQSevice Host → task manager → windows services → start Iqservice instance

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<div class="post-metadata">

**Author:** ![kaiolima](https://sea1.discourse-cdn.com/sailpoint/discuss/user_avatar/developer.sailpoint.com/kaiolima/32/7226_2.png) [@kaiolima](https://developer.sailpoint.com/discuss/u/kaiolima)\
**Post date:** [August 16, 2024, 9:03pm UTC](https://developer.sailpoint.com/discuss/t/source-with-errors-in-sb/77016/3 "2024-08-16T21:03:02Z")

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For the second error, I restarted the VA and it started working again. I found that on the same day it stopped working, there was an update in the Microsoft environment. Could this have affected it?

 ![image](https://global.discourse-cdn.com/sailpoint/original/2X/9/97f3a89066798ad22adb042b491e3b0716d96ca6.png)

And regarding the first error, the client ID and client secret have expired.

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**Author:** ![system](https://global.discourse-cdn.com/sailpoint/original/2X/f/f2136700ed5e3703e0b85e02f6be799dacca7735.png) [@system](https://developer.sailpoint.com/discuss/u/system)\
**Post date:** [October 15, 2024, 9:03pm UTC](https://developer.sailpoint.com/discuss/t/source-with-errors-in-sb/77016/4 "2024-10-15T21:03:35Z")

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Closed on October 15, 2024, 9:03pm UTC

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